Verizon

3.7
945 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Flint for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4375 Miller Rd, Flint, MI
48507, United States

Hours

Reviews

3.7
711 reviews
5 stars
335
4 stars
129
3 stars
73
2 stars
34
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for their helpfulness and patience, while others were criticized for rudeness and lack of assistance.

Store Experience

Customers reported long wait times and issues with service efficiency, with some expressing frustration over being shuffled between departments.

Product Availability

Frequent complaints about stock issues and problems with online orders, leading to dissatisfaction among customers.

Staff Knowledge

Some staff members received high praise for their knowledge and ability to resolve issues, while others were noted for being unhelpful.
  • JA
    Jason Ashby
    Dec 22, 2025
    1.0
    Would not sell me an apple watch. Said it was a fraud alert. ID approval said the picture wasn't clear enough. Never have has so many issues with a cellular company. RUN AWAY
  • DB
    Dana Beckley
    Dec 9, 2025
    5.0
    We headed to Verizon today to talk one one one with a person as we purchased a new phone and were having problems transferring the data from one phone to another!!! I was absolutely at a 10 with my frustration as we had dealt with several customer service people the last few days and they were not able to help us! Gregory Humphrey was absolutely the best! He was able to recognize our frustration and gave us reassurance that he could help! He was patient and kind!!! His attention to detail was top notch! In all of my years.......I have never had a customer service interaction that was this wonderful!!!! Give this guy a raise!!!!! He deserves it!!!
  • DP
    David Parker
    Dec 6, 2025
    2.0
    Verizon is they worst company I have ever dealt with. Built on deception and lies. 2nd time going back when offered things to come to gain our business back. I guess they make a commission and don't care what they tell/promise you. I would rate at zero stars but the staff at this store was friendly even though they couldn't do anything with our account.
  • CS
    Christy Sutermeister
    Dec 3, 2025
    1.0
    My husband and I have been with Verizon for 25 years and ended up disconnected our services and went to Xfinity. No one asked us why or anything. I have been on the phone going round and round with customer service for 2 months now over a smart phone they keep billing me for that I was told was Disconnected and was not. They refuse to disconnect it and are telling me they will send me to collections. I go to the store with no results call customer service with no results and they refuse to connect me to a supervisor! I will never recommend Verizon to anyone.
  • MO
    Mary Onacross
    Nov 28, 2025
    5.0
    They called to confirm our appointment, then offered for us to come in earlier, we did and so glad. Very friendly staff; multiple customers coming in for various issues -all handled with patience and care. Should have went here first; the other Verizon didn't have any inventory and said that it had to be ordered and would be here in 3 days. Loyal customer; rarely files a claim in all these years, was treated very well at your Clio location today. Ura🪶 Thank you 🪶

Frequently Asked Questions About Verizon

What are the store hours for the Verizon location in Flint, MI?

The Verizon store in Flint is open Monday to Friday from 10 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.

Where is the Verizon store located in Flint?

The store is located at 4375 Miller Rd, Flint, MI 48507, United States.