Visit our store at Flint for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with customer service; some staff were praised for their helpfulness and patience, while others were criticized for rudeness and lack of assistance.
Technical Issues
Numerous complaints about difficulties with phone number porting and account management, leading to frustration among customers.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided effective solutions, while others encountered unhelpful or misinformed employees.
Wait Times
Long wait times reported by multiple customers, leading to dissatisfaction with the service experience.
RK
Ryan Kuhn
2 days ago
3.0
Didn't hear what I wanted to hear but the staff were courteous and very helpful.
JH
Joey Haynes
Feb 19, 2026
5.0
Came in the 17th of this month, just to get a quote on getting a new line of service, ended up leaving the store with service AND a new phone. Super friendly and fun staff, I had Madison helping me this day. The next day, I was so happy, I brought my daughter in, to do the same, we had Jimmy helping us, both people who helped (my rep and hers) were so sweet, so funny and made it a very pleasant experience. I couldn’t have left happier, thank you guys all, with everything and Lee as well as he jumped in to help a bit as well, rock on my friends, your all, STARS ✨ 🩵
Susan and Adrianna Haynes
AW
Alexander Wong
Feb 7, 2026
3.0
The checkout process is terrible just like all Verizon stores. It can be worse than waiting at a car dealership. The person has to scan the items perfectly the first time, if you change your mind or wait too long, The item won't scan again.
LG
Lady Grace
Feb 7, 2026
1.0
Lee messed up my entire account! He's up there just playing around on people's accounts. Cost me hundreds already! His coworker WOULD NOT even type my info in to help fix this when I called and Lee had left for the day . Activating phones he was not authorized to, hiding current phone on file he had just deactivated! It was a simple purchase!
SH
Stephanie Hatherill
Jan 24, 2026
4.0
This place is awful! Nobody seems to know what they are doing. We are trying to port phone numbers from AT&T. Trying is the key word - we are going into week three and they still can’t get it right. Go anywhere but here. They are sneaky and try to sell you phones when the promo is free, and when they transfer the data. They do it incorrectly. Might as well plan your trip to the Apple Store at the same time to have it done right.
UPDATE- After an hour on the phone with AT&T, I think we have finally got the old number ported! We spoke with customer service, who did a wonderful job ensuring phones were free.
I hope after we get all these kinks with a new provider worked out we will be really happy. It is just taking a little time to get there. 😁
What are the store hours for the Verizon location in Flint, MI?
The Verizon store in Flint is open Monday to Friday from 10 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Where is the Verizon store located in Flint?
The store is located at 4375 Miller Rd, Flint, MI 48507, United States.
What types of products can I find at the Flint Verizon store?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Flint store offer in-store pickup or delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment to visit the Verizon Flint store?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What types of payment does Verizon in Flint accept?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only.
What services does the Verizon Flint store provide?
They provide mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Are there any nearby places where I can shop for electronics or games near the Verizon store?
Yes, Media Reload is a nearby music and DVD store that also offers video games and electronics, making it a convenient stop before or after visiting Verizon.
What are some dining options close to the Verizon store in Flint?
Panda Express, a fast food Chinese and Asian restaurant, and Logan's Roadhouse, a barbecue and steakhouse restaurant, are nearby dining options to consider after your visit.
Are there any nearby medical or pharmacy services around the Verizon Flint location?
Yes, HearUSA and Binson's Pharmacy are nearby for medical research, EMS services, and pharmacy needs, providing convenient access for customers.
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