Business Details
27905 Orchard Lake Rd., Farmington Hills, MI
48334, United States
Certified by Verizon • Mar 01, 2026
(248) 876-3433
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Farmington Hills, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.3
392 reviews
5 stars
297
4 stars
22
3 stars
8
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised specific staff members like Zeke, Connor, and Simon for their helpfulness and professionalism, while others reported negative experiences with management and unhelpful staff.
Sales Practices
Multiple reviews indicated concerns about aggressive sales tactics, misleading information regarding fees, and unauthorized charges, leading to a perception of deceptive practices.
Wait Times
Customers frequently mentioned long wait times and understaffing, with many expressing frustration over the lack of timely service even with appointments.
Mixed Experiences
While some customers had positive experiences with knowledgeable staff, others reported significant issues, leading to an overall mixed perception of the store.
- KWKita WFeb 20, 20265.0I visited this location to take care of some business, and Drew provided exceptional service. He assisted me in selecting the accessories I needed and offered valuable insight regarding my plan. Drew was knowledgeable, professional, and able to address all of my questions thoroughly. I highly recommend asking for him if you visit this location.
- LSLori SharpFeb 6, 20265.0Connor was superb at troubleshooting issues, answers my questions, very patient, and very knowledgeable about educating the customer on present and future suggestions. There are good, caring, conscientious to do a great job people in this world; Connor is one of them. Thank you!
- MVMarla VFeb 5, 20265.0Stacy at Verizon store in Farmington Hills in Orchard Lk/12 Mile was super nice and helpful!!
- GMGizelle MathurinJan 26, 20265.0Great helpful staff
- MSMarjorie SmithJan 17, 20261.0Absolutely horrible!
Frequently Asked Questions About Verizon
What products does Verizon at 27905 Orchard Lake Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon Authorized Retailer in Farmington Hills?
You can get new lines, device upgrades, new devices, and accessories, along with in-store pickup options.
What are the store hours for Verizon at 27905 Orchard Lake Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Authorized Retailer accept mobile and card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, Android Pay, Apple Pay, and Samsung Pay, among others.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available at the Verizon Authorized Retailer location in Farmington Hills.
Can I pick up my online order at the Verizon store in Farmington Hills?
Yes, the store offers in-store pickup services for your convenience.
Which nearby restaurants can I visit before or after shopping at Verizon?
You can enjoy dining at nearby spots like Jimmy John's, Bangkok Sala Cafe, Jet's Pizza, Bonchon Farmington Hills, and Scramblers for a variety of cuisines including sandwiches, Thai, pizza, Korean, and American breakfast.
Are there any nearby beauty or wellness spots close to Verizon in Farmington Hills?
Yes, you can visit The Studio for Hair, Lady Jane's Haircuts for Men, Ana Nail Studio, and Thrive Hot Yoga for beauty and wellness services.
What are some nearby fitness and martial arts centers near the Verizon store?
Nearby fitness options include The Michigan Center For Capoeira, Studio88 Pole Fitness, B In Action Fitness & Martial Arts, and Vision Brazilian Jiu Jitsu Farmington Hills.
How can nearby points of interest help me plan my visit to Verizon at 27905 Orchard Lake Rd?
Nearby restaurants, beauty salons, and fitness centers provide great options to combine errands or leisure activities before or after visiting Verizon, making your trip more convenient and enjoyable.
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Certified March 01, 2026Yext Knowledge Graph
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