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VCA Farmington Hills Animal Hospital

4.4
(227 reviews)

Business Details

28985 Orchard Lake Road, Farmington Hills, MI
48334, United States
(248) 957-1985
https://vcahospitals.com/farmington-hills

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Farmington Hills Animal Hospital
28985 Orchard Lake Road, Farmington Hills, MI
48334, United States

Hours

Reviews

4.4
227 reviews
5 stars
169
4 stars
26
3 stars
7
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Competence

Many customers praised the staff for being knowledgeable, caring, and attentive, particularly highlighting specific veterinarians like Dr. Vala and Dr. Jawad.

Communication Issues

Several reviews noted poor communication, especially regarding scheduling, follow-ups, and clarity on treatment plans, leading to customer frustration.

High Costs

Numerous customers expressed concerns about the high prices for services, with some feeling that the costs were not justified by the quality of care received.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about negligence and inadequate care in certain situations, leading to a lack of trust for some clients.
  • PB
    Paula Bratcher
    Feb 14, 2026
    5.0
    They are so wonderful with my 3 babies. We have a plan for them to keep them at optimal health. The pups LOVED the staff. Thank you VCA Farmington Hills.
  • BB
    Bearish Beach
    Feb 7, 2026
    5.0
    My Goldies both love VCA. They miss Shannon & Renee, but Pete, Jacinta continue to carry the torch and the new girls we just met are fantastic and helpful. I cannot ever thank the Technician Melissa enough and her communicative and helpful recommendations and the kindness from her, she spends time talking with you and she is a true pleasure. Kari is noted as well. As well, Dr. Begeny who my pups adore and look forward to seeing, great advice and care. The whole team though as well through the almost 5 years. So focused on your pups health and having VCA Care Club is by far the best insurance and pet care support that money can buy. Pet care is not cheap anywhere, but it is your best friend(s) you are taking care of and they depend on you. Yes there are times it can get hard, I've been there believe me, but VCA will see you through and advise you to help out, they are not pushy and offer supportive recommendations. The Farmington Hills location is a bit of a drive for me, but I do it because my two girls are so very important to me and they love it there. And again, Melissa, Dr. Begeny and Pete, team, please never leave VCA in Farmington Hills, you are so admired, loved and needed. Again, VCA Care Club is the best way to go on a budget, you know your precious companions are counting on you. Thanks team!!!!!!!
  • AG
    Alexis Garcia
    Jan 25, 2026
    1.0
    I have been taking my Pomeranian Cookie to VCA for roughly a year. We were part of their care program, and my dog received all his shots, as well as having neuter surgery. The day of surgery was an absolute nightmare!!! I have been in contact with them about this, however this negligence has cost them a customer! His pickup time was 5:30; They close at 6pm. I was informed at pickup, Cookie had a bandage I could remove at home. I didn’t get home until 6pm. I went to remove the bandage and saw the IV catheter was still in his leg!!! I called VCA repeatedly, only to be forwarded to voicemail. I then called two different emergency vets. Blue Pearl had a waiting time of 8 hours, and recommended I call a different vet for removal. They both recommended I immediately get the IV catheter removed by a vet/tech. This negligence forced my poor dog to be subjected to visiting a second vet for this removal. He should’ve been resting after surgery, not enduring all of this! I finally received a call from them the next morning. I spoke with their office manager Lisa, as well as Kari, a vet tech. Kari called me from her cell phone to inform me that she was the one responsible for not checking to make sure everything was okay, before sending Cookie home. I found this all so unprofessional, and I no longer feel comfortable taking Cookie to VCA. They offer no after hours assistance, even in situations like this, where they were still in the building when I called repeatedly one to two minutes after closing hours. I was given compensation for the emergency vet visit, but this entire situation was very distressing. This review is not based on my experience with Dr. Vala. I am very thankful Cookie’s surgery was successful, but I will not be returning after this experience.
  • MM
    Marcus
    Dec 28, 2025
    4.0
    This place was awesome. The staff were just what you'd want them to be to check out your pet, friendly, courteous, attentive, professional, kind and knowledgeable. This VCA was clean and didn't have any pet ordors that I could detech. They have also a free exam for first time visitors, and pet treats to boot. As a professional writer I have to admit that their pet vaccinations were a bit too high for my wallet, but they do have a reasonable monthly payment plan you can take advantage of. Check it out, and take care of your pets.
  • SM
    sherry micallef
    Dec 16, 2025
    5.0
    Shout out to Kari, Vet Tech at VCA Farmington Hills! My cat, Petey, was in need of some dental work He's 13 and I was extremely apprehensive about him going under anesthesia. She explained everything thoroughly about the precautions they take and how they determine the amount to administer based on the patients age and health status. While I was still nervous, I felt 150% better about having the procedure done. Kari has a wealth of experience and I was happy to have her treat Petey. Everything turned out great and I think Pete’s even a bit friskier than he was before the procedure. So glad I went through with it. Also, veterinarian Kiersten Vala did a great job tending to Petey’s dental issues. Very happy with the care Petey received at VCA Farmington Hills. A caring and compassionate staff!

Frequently Asked Questions About VCA Farmington Hills Animal Hospital

What are the operating hours of VCA Farmington Hills Animal Hospital?

The hospital is open Monday from 9:00 AM to 7:00 PM, Tuesday and Wednesday from 9:00 AM to 6:00 PM, Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.

Which types of pets does VCA Farmington Hills Animal Hospital primarily serve?

They primarily serve dogs and cats.

Brand Certified Facts from VCA Farmington Hills Animal Hospital

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