Verizon

4.8
1716 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
609 N Lincoln Rd, Escanaba, MI
49829, United States

Hours

Reviews

4.8
1,711 reviews
5 stars
1,505
4 stars
120
3 stars
27
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Jessica, Matthew, and Brooke.

Efficiency

Several reviews highlighted the quick and efficient service provided, with many customers noting that they were able to complete their transactions in a timely manner.

Professionalism

The staff was frequently described as professional and courteous, with many customers appreciating the thorough explanations and assistance they received.

Waiting Times

Some customers expressed dissatisfaction with long wait times before receiving assistance, indicating a need for improved staffing during busy periods.
  • CW
    Charlie Willour
    2 days ago
    5.0
    Matt did a great job and was very patient with us. Super friendly and knowledgeable.
  • CB
    Carol Beck
    Jan 2, 2026
    5.0
    Matthew was very professional and answered any questions I had. Would definitely recommend him to anyone going to Verizon.
  • AS
    Aubreanna Servant
    Jan 2, 2026
    5.0
    Brooke was extremely helpful and talked me through all my options. Her patience was so greatly appreciated.
  • CO
    Crystal Oneal
    Dec 27, 2025
    5.0
    Team wireless is a 5 star friendly, helpful place! Ask for Matthew R highly recommended.
  • KC
    Kirk Cooper
    Dec 26, 2025
    4.0
    Once someone helps you everything went great. It's waiting for help that isn't very good. There just isn't enough help to go around.

Frequently Asked Questions About Verizon

What types of wireless services does Verizon at 609 N Lincoln Rd offer?

Verizon offers the latest smartphones, tablets, prepaid wireless, mobile phone accessories, telephone service, internet, and Charter Communications services.

Does Verizon at this location provide device repair services?

Yes, Verizon is a full-service device repair center that repairs smartphones, tablets, and more.