Verizon

4.8
1680 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
609 N Lincoln Rd, Escanaba, MI
49829, United States

Hours

Reviews

4.8
1,675 reviews
5 stars
1,473
4 stars
118
3 stars
26
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Jessica, Brooke, and Matthew.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved in a timely manner.

Professionalism

The staff demonstrated a high level of professionalism, with several customers noting their patience and thoroughness in addressing questions and concerns.

Knowledgeability

Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions.

Positive Atmosphere

Customers appreciated the welcoming and friendly atmosphere of the store, often mentioning the enjoyable interactions with staff.
  • TL
    Theresa LaFleur
    2 days ago
    5.0
    Mathew was very helpful and did an excellent job of explaining the product. Great job. Thanks Mathew
  • H2
    Hanson 2percent
    3 days ago
    5.0
    Jessica Verzlin helped me out this evening purchasing a new iPhone, switching to Verizon as a new customer. Jessica was kind, professional, and respectful. Would recommend this place to anyone
  • DM
    Dan Murray
    5 days ago
    5.0
    Great customer service and always friendly! I wish that they had a bill pay machine to make it convenient for this.
  • SW
    Sandy W
    Oct 31, 2025
    5.0
    Jessica was kind, patient, and very knowledgeable in changing what needed to be changed on the account. Thank you for making the process so flawless!
  • TT
    Trevor
    Oct 30, 2025
    5.0
    Bryanna was great! Very professional with great customer service. I appreciate the information provided, not pushy just offered different services that they had. Thank you

Frequently Asked Questions About Verizon

What types of wireless services does Verizon at 609 N Lincoln Rd offer?

Verizon offers the latest smartphones, tablets, prepaid wireless, mobile phone accessories, telephone service, internet, and Charter Communications services.

Does Verizon at this location provide device repair services?

Yes, Verizon is a full-service device repair center that repairs smartphones, tablets, and more.