Business Details
609 N Lincoln Rd, Escanaba, MI
49829, United States
Certified by Verizon • Mar 01, 2026
(906) 786-3910
Certified by Verizon • Mar 01, 2026
http://www.teamwireless.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.8
1,745 reviews
5 stars
1,537
4 stars
120
3 stars
27
2 stars13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Matthew, Jessica, and Brooke.
Efficiency
Several reviews highlighted quick service and efficient handling of transactions, with customers appreciating the speed of their visits.
Knowledgeability
Many customers noted the staff's expertise in explaining products and services, helping them make informed decisions.
Waiting Times
Some customers expressed frustration with long wait times before receiving assistance, indicating a need for improved staffing during busy periods.
- JOJeremy Owens5 days ago5.0Jarrett was amazing. He was friendly, inviting, and explained everything that we needed to know so there were no surprises. We were taken care of and we left feeling great with new phones. Made all the transitions painless and wonderful.
- SCSmoking ChainsFeb 24, 20265.0Bry is always so friendly and helpful. I will always go back to see her specifically
- CACarol AdamsFeb 7, 20265.0We went to Verizon in Escanaba and Jessica was absolutely amazing and extremely helpful and knowledgeable! She worked with us every step of the way, was very patient and kind!
- BBBryan BenderFeb 6, 20265.0Matthew is very knowledgeable and willing to answer all questions. He reviewed our account and also described all the current incentives. Very friendly person, easy to talk too knows the Verizon products thoroughly. “5 Stars” all around!
- HPH PepsJan 31, 20265.0Had a very good experience with Matthew in the Escanaba store when upgrading 2 of our family phones. He was very knowledgeable, informative and easy to work with. We never felt pressured or pushed and he answered all of our questions. Highly recommend working with him when needing any help or having any issues with your phone!
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Certified March 01, 2026Yext Knowledge Graph
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