Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,386 reviews
5 stars
2,413
4 stars
1,034
3 stars
462
2 stars
127
1 star
350
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, many reported poor service and unhelpful attitudes from employees.
Product Availability
Customers frequently noted issues with inventory, including being out of stock on popular items and discrepancies between online listings and in-store availability.
Store Environment
The store was described as clean and organized by some, but others reported a lack of staff presence and a chaotic atmosphere.
Overall Experience
Experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations and vowed not to return.
- JTJose Tapia2 days ago1.0Bought a PS4 PRO and noticed the seal was already broken when I got home. Either sold as used or someone that works there doing something. 11/22/2025
- AAAseem Ahir4 days ago4.0Very good service when you walk in, there is a person who helps you immediately. I thought I saved a lot of time because of him. And the time I saved. I lost multifold of that in billing. The queue is not big, but despite there been many billing counters, most agents partner to be busy and do not entertain check outs. There's just one slow and active counter.
- ICinfinite CloudsNov 13, 20251.0I drove 40 minutes to this location. And once I got to the cashier the man behind the cashier gave me his back and starting chatting with his friends .. I told him to serve me and he said I am not the only one .. bad attitude bad customer service
- TWTee WoodsNov 7, 20255.0Very attentive..needed help with loading an item and had help with no problem
- RMRhonda MillerOct 19, 20255.0Keyboard and mouse for my mac. The service was great. One person helped me find what I needed. At the register I was surprised by price. We walked back to the area in the store to find what was the issue and solved that. Good variety of merch. Place was not busy at that time. Place was clean, organized. I would shop there again. Is not close to home but was on my way from point A to point B.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy on 16221 Ford Rd in Dearborn?
You can shop for TVs, computers, appliances, and more at Best Buy Dearborn, with expert advice and Geek Squad support available.
What are the operating hours of the Best Buy store in Dearborn?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Dearborn offer curbside pickup services?
Yes, Best Buy Dearborn offers curbside pickup service for convenient order collection.
Is Geek Squad support available at the Best Buy in Dearborn?
Yes, Geek Squad support is available at this location to assist with repairs and technical support.
Is the Best Buy store in Dearborn accessible for wheelchair users?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Can I pay using debit cards at Best Buy in Dearborn?
Yes, Best Buy accepts debit cards along with other payment methods except cash-only payments.
Are there any nearby dining options close to Best Buy in Dearborn?
Nearby dining options include Shahrazad Brunch House & Grill, La Thai Cuisine, Xushi Ko sushi restaurant, and Olive Garden for Italian cuisine.
What fitness facilities can I find near the Best Buy store in Dearborn?
Curves Dearborn gym is located nearby for those interested in fitness and workouts.
Are there any shopping centers or malls near Best Buy in Dearborn?
Yes, the Fairlane Meadows Mall is nearby, offering a variety of shopping options for customers before or after visiting Best Buy.
Where can I find beauty and salon services near Best Buy Dearborn?
Nearby beauty and salon services include Studio Seven The Hair Salon, Seven the Hair Salon, My Salon Suite, and BeautyScriptX Studio.