Business Details
26660 Ford Rd, Dearborn Heights, MI
48127, United States
Certified by Verizon • Feb 22, 2026
(313) 278-4491
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/michigan/dearborn-heights/dearborn-heights-R00000327906
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Dearborn Heights for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
479 reviews
5 stars
267
4 stars
40
3 stars
33
2 stars
14
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unprofessional.
Sales Experience
Customers reported both positive and negative experiences with sales transactions, including issues with promotions, billing, and staff knowledge.
Wait Times
Many customers expressed frustration with long wait times and slow service, often citing understaffing as a contributing factor.
Staff Knowledge
There were complaints about staff lacking knowledge of Verizon's products and services, leading to confusion and dissatisfaction among customers.
- KJKezia Januar5 days ago5.0Kim payne is excellent!!!! Great and professional manager very helpful!!
- MSMel SwansonJan 31, 20265.0Just left this store a couple of hours ago and I have to say that Robin was absolutely amazing! She made the transition from T-Mobile to Verizon so easy and was very pleasant to deal with. This store is lucky to have such a great representative.
- MNMedard NewsonJan 23, 20265.0Excellent service and helpful to me. ILL COME BACK WITH MY UPGRADE SOON.
- VVVictoriaJan 12, 20265.0Ash was so amazing he helped me with all my needs I came in extremely frustrated and left completely happy
- JLJim LDec 18, 20251.0Verizon needs to bring their customer service back to the U.S. everything has to be done through their phone service or chat service, they're people only know how to read from a script, And provide zero help if you need anything more than the basics
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Certified February 22, 2026Yext Knowledge Graph
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- Phone number
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