Verizon

4.4
418 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Davison, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9490 Lapeer Rd, Davison, MI
48423, United States

Hours

Reviews

4.4
415 reviews
5 stars
328
4 stars
27
3 stars
10
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Hunter, Tarrin, and Jordan.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and long wait times, indicating inconsistency in service quality.

Professionalism

Several customers noted the professionalism of the staff, with many feeling that their needs were addressed thoroughly and respectfully.

Sales Practices

Some customers expressed dissatisfaction with sales practices, mentioning misleading promotions and issues with service agreements.
  • MO
    Marc Okeeffe
    6 days ago
    5.0
    I had a great experience adding a plan to my phone. The entire process was quick and easy. The service was efficient and friendly, which made the experience even better. I really appreciated how easy our handler made everything, and I would definitely recommend them to anyone looking to add or upgrade a phone plan or anything of the sort.
  • RW
    Ryan Wagner
    Jan 1, 2026
    5.0
    Was quick and easy in and out with no games just straight to business
  • KO
    Katie Osborne
    Dec 27, 2025
    1.0
    I guess the only positive thing I can say is that the staff is always super professional and appears to be helpful although it just seems to be a bunch of lies and consumer fraud. Quoted me what my bill should be and it wasn’t even close to that. Went in multiple times and they were unable to correct the issue. Tried to be understanding that maybe their hands are tied but even after speaking to customer service there were no attempts on the stores end to correct this, customer service said they could lower the bill but at the cost of all my devices not having insurance. Save your time and avoid at all cost. I made the mistake thinking they were better than T-mobile but the service isn’t even worth what they are charging. The lack of service cost my business money so thank you Verizon for being a terrible experience and for the consumer fraud. If you still choose to go through Verizon please go to an actual corporate store.
  • MC
    matt cook
    Dec 26, 2025
    5.0
    Came in to help manage some account details and an upgrade. Our service consultant we had was Miller and it was his first day at the davison retail location. His service was exceptional to the point I have been a loyal verizon customer for 20 years and this is my first time leaving a review. 10/10 support.
  • GT
    GJ T
    Dec 11, 2025
    1.0
    Useless Just useless and rude. Save your time and money. Go to the corporate store on Miller Rd

Frequently Asked Questions About Verizon

What products does Verizon in Davison, MI offer?

Verizon Davison offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the store hours for Verizon in Davison, MI?

The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.