Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Davison, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
415 reviews
5 stars
328
4 stars
27
3 stars
10
2 stars6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Hunter, Tarrin, and Jordan.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and long wait times, indicating inconsistency in service quality.
Professionalism
Several customers noted the professionalism of the staff, with many feeling that their needs were addressed thoroughly and respectfully.
Sales Practices
Some customers expressed dissatisfaction with sales practices, mentioning misleading promotions and issues with service agreements.
- MOMarc Okeeffe6 days ago5.0I had a great experience adding a plan to my phone. The entire process was quick and easy. The service was efficient and friendly, which made the experience even better. I really appreciated how easy our handler made everything, and I would definitely recommend them to anyone looking to add or upgrade a phone plan or anything of the sort.
- RWRyan WagnerJan 1, 20265.0Was quick and easy in and out with no games just straight to business
- KOKatie OsborneDec 27, 20251.0I guess the only positive thing I can say is that the staff is always super professional and appears to be helpful although it just seems to be a bunch of lies and consumer fraud. Quoted me what my bill should be and it wasn’t even close to that. Went in multiple times and they were unable to correct the issue. Tried to be understanding that maybe their hands are tied but even after speaking to customer service there were no attempts on the stores end to correct this, customer service said they could lower the bill but at the cost of all my devices not having insurance. Save your time and avoid at all cost. I made the mistake thinking they were better than T-mobile but the service isn’t even worth what they are charging. The lack of service cost my business money so thank you Verizon for being a terrible experience and for the consumer fraud. If you still choose to go through Verizon please go to an actual corporate store.
- MCmatt cookDec 26, 20255.0Came in to help manage some account details and an upgrade. Our service consultant we had was Miller and it was his first day at the davison retail location. His service was exceptional to the point I have been a loyal verizon customer for 20 years and this is my first time leaving a review. 10/10 support.
- GTGJ TDec 11, 20251.0Useless Just useless and rude. Save your time and money. Go to the corporate store on Miller Rd
Frequently Asked Questions About Verizon
What products does Verizon in Davison, MI offer?
Verizon Davison offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Davison, MI?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which wireless brands can I purchase at this Verizon store?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and other popular brands at this location.
Does Verizon in Davison offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment methods does Verizon in Davison accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, debit cards, credit cards, and cash.
Is there free Wi-Fi available at the Verizon store in Davison?
Yes, free Wi-Fi is available for customers in the store.
Are there any nearby dining options close to Verizon in Davison?
Yes, nearby dining includes Flag City Diner, Cottage Inn Pizza & Pub, Big Apple Bagels, KFC, and Pizza Hut, perfect for grabbing a meal before or after your visit.
What automotive services are available near Verizon in Davison?
Nearby automotive services include O'Reilly Auto Parts, Power Sports International, TJ Brown Automotive Sales, and T&G Auto Glass for parts, repairs, or vehicle purchases.
Are there any gas stations near the Verizon store in Davison?
Yes, there are several nearby gas stations including BP, Shell, and Speedway, convenient for refueling when visiting Verizon.
How can I contact Verizon Davison for more information?
You can call them at +1 810-412-5222 or email Info@victra.com for inquiries.