Business Details
3850 Alpine Ave Nw, Comstock Park, MI
49321, United States
Certified by Verizon • Feb 22, 2026
(616) 785-3966
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/michigan/comstock-park/grand-rapids-north-1054058
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Comstock Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
635 reviews
5 stars
328
4 stars
84
3 stars
42
2 stars
35
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised specific employees for their helpfulness and knowledge, there were numerous complaints about rude and unhelpful staff, leading to a mixed perception of service quality.
Wait Times
Customers frequently reported long wait times, often exceeding 30 minutes, which contributed to frustration and dissatisfaction with the overall experience.
Billing Issues
Several reviews highlighted problems with billing, including unexpected charges and difficulties in resolving these issues, leading to a lack of trust in the company's practices.
Employee Knowledge
Some employees were noted for their expertise and ability to assist with technical issues, while others were criticized for being unhelpful or dismissive.
Store Environment
The store was described as busy and sometimes chaotic, with customers feeling neglected or overlooked during their visits.
- JOJazmyne OlivieriJan 14, 20265.0Great experience with Josh. He was tons of help.
- SSSinnamonDec 31, 20251.0Made an appt and it was still over an hr wait. Rude employee, and no help with my issue. After 20 yrs with Verizon I'm moving on to the next.
- TFThomas FitzpatrickDec 20, 20255.0Ask for Cody amazing service and very knowledgeable. Very clear on all fronts.
- TGTin GeigerDec 8, 20255.0I want to give a huge shoutout to Sidney, Eric, and Will at Verizon. Sidney and Eric are honestly the main reason I stay with Verizon. Every time I come in they are caring, helpful, and full of good information. They helped me set up my account so I get the most savings, answered every question, and took care of everything I needed on my account without any issues. Will has also been a great resource and has helped with any managerial questions or odd items I needed. He is just as easy to talk to and always points me in the right direction. Any time Verizon online or phone support has failed me, which has been pretty much every time I tried to make changes, the three of them have stepped in and made it simple. They listen, they explain things clearly, and they never overwhelm you with information. They also never try any weird sales tactics, which I appreciate more than anything. In my opinion, do not mess with online or phone Verizon. Go straight to the Verizon Alpine location and ask for Sidney, Eric, or Will. They really are incredible.
- MMMikeMayNov 18, 20255.0Patrick is the man! My wife and I came in to switch to Verizon. Patrick was very professional and helpful at every step. He explained everything in detail and let us know what was recommended and what wasn’t really necessary when it came to options for the plan. He also added that if we were confused or had questions about our plan after we left to text or call him and he’d be happy to help. I’d recommend that if you make an appointment here that you schedule it with Patrick, he’ll get you taken care of!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Comstock Park?
The Verizon store in Comstock Park is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which 5G smartphones are available at the Verizon Comstock Park store?
The store offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What delivery and pickup options does Verizon offer?
Verizon provides in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon store online?
Yes, you can schedule an in-store appointment online for your convenience.
What types of business products does Verizon offer at this location?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops.
What mobile and internet plans are available at Verizon Comstock Park?
The store offers mobile plans, wireless internet plans, and voice plans to meet various customer needs.
Does the Verizon store accept mobile NFC payments?
Yes, the store accepts mobile NFC payments along with debit cards, checks, and does not require cash only.
Which nearby restaurants can I visit before or after shopping at Verizon Comstock Park?
Nearby dining options include Five Guys, Taqueria Manriquez 3, Firehouse Subs, IHOP, Applebee's Grill + Bar, Oppa Sushi, Peppino's Pizza, and McDonald's.
Are there any nearby electronics or home goods stores near Verizon Comstock Park?
Yes, Best Buy and Sherwin-Williams are nearby, offering electronics and building supplies respectively, useful for customers combining shopping trips.
What nearby services can I access that complement a visit to Verizon?
Nearby services include Independent Bank for financial needs, Studio 9 Nails and Spa or Signature Nails and Spa for beauty treatments, and York Creek Community Center for recreation.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: