Business Details
3495 W Maple Rd, Commerce Township, MI
48390, United States
Certified by Verizon • Mar 01, 2026
(248) 859-5787
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Commerce Township, MI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
429 reviews
5 stars
352
4 stars
16
3 stars
9
2 stars5
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being kind, patient, and knowledgeable, with specific mentions of employees like William, Mo, and Zeke for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their ability to handle complex situations and provide clear explanations.
Negative Experiences
A number of customers reported negative experiences, including issues with billing, upselling, and unprofessional behavior from some employees, leading to frustration and dissatisfaction.
Store Environment
The store was described as welcoming and well-staffed, although some customers experienced long wait times.
- AMAlicia MooreFeb 21, 20265.0I was assisted by Will who was both patient and kind while assisting me with a line transfer. Even while helping me he made sure to greet guest entering the store. I left with my problem resolved and satisfied with the customer experience.
- DMDonna MonsourFeb 20, 20265.0Colin is very kind, patient and experienced.
- CMCindy MooreFeb 13, 20265.0Technician was very helpful and knowledgeable. My issues got resolved. Thank you.
- YRYvonna RakowskiFeb 2, 20265.0Dee did a great job getting my new phone set up. She was very friendly and personable.
- FSFrederick SpanabelJan 14, 20261.0On a snowy, completely dead day, I walked into this Verizon expecting a simple warranty replacement install for my screen protector—something I was explicitly told one month earlier when I bought my new phone and protector. I was told that when it breaks, I just bring the replacement screen protector in and they install it on my phone for free under warranty. Instead, I was told it would cost $30 just to put the replacement on. When I explained what I had been told at the time of purchase, the two men working there laughed at me and then claimed they “don’t even sell that brand here”—despite the exact brand being all over the wall behind them. The interaction was dismissive, unprofessional, and honestly disrespectful. No attempt to help, no attempt to clarify—just arrogance and misinformation. I left feeling frustrated and talked down to. I would stay far away from this Verizon location. Completely unprofessional behavior from both employees.
Frequently Asked Questions About Verizon
What products does the Verizon store in Commerce Township offer?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon retailer in Commerce Township?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I pick up my online Verizon order at this store?
Yes, the store offers in-store pickup for orders.
Does the Commerce Township Verizon store provide device repair services?
No, this store does not offer service repair.
What languages are supported at the Verizon store?
The store provides services in English and Spanish.
Are there any coffee shops near the Verizon store for a quick break?
Yes, nearby coffee shops include Dunkin', Tim Hortons, and Toasty Treats Cafe where customers can enjoy coffee before or after their visit.
Where can I get gas near the Verizon store in Commerce Township?
Nearby gas stations include Marathon, Exxon & Mobil Stations, and Mobil for fueling your vehicle conveniently during your visit.
Are there any dining options close to the Verizon store?
Yes, nearby dining options include Siegel's Deli, Picasso of Pizza, Uptown Grille, and Library Sports Pub & Grill offering a variety of meals.
Can I find beauty salons near the Verizon store in Commerce Township?
Yes, nearby beauty salons include Hair Extensions Michigan, Knox Salon & Spa, and California Nails and Spa for grooming and pampering needs.
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Certified March 01, 2026Yext Knowledge Graph
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