Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Commerce Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
313 reviews
5 stars
263
4 stars
7
3 stars4
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of individuals like Colton, Trey, and Stephen for their excellent service.
Sales Experience
Several reviews highlighted a smooth and easy purchasing process, although some customers reported issues with upselling and transparency regarding pricing.
Management Issues
There were multiple complaints about the management, particularly regarding rudeness and unprofessional behavior, which negatively impacted customer experiences.
Mixed Reviews on Promotions
Customers had varied experiences with promotions and trade-in offers, with some feeling misled or dissatisfied with the execution of these deals.
Store Environment
The store's recent remodel received positive feedback, contributing to a better overall shopping atmosphere.
- KPKyle PippinDec 3, 20255.0Colton (not manager lol) was amazing and made the whole phone purchasing process smooth and seamless. Totally recommend!
- RDRachel DeckerNov 30, 20255.0Drew was very helpful and kind in getting us new phones!! He made the process very easy!!
- RYRyan YoderNov 27, 20255.0Freshly Remodeled!!!! I’m the contractor who gave the Commerce Union store its new vibe! Rarely do I give a review on the stores that we remodel, but these guys deserve one. As I was a fly on the wall watching and listening to them interact with each and every customer for as many days I was there, I didn’t witness a single customer fluster them. They were faced with so many different personalities coming through that door, and the guys treated them all respectfully and equally. There was no back talk after a disrespectful customer would leave, no high pressure selling, just impressive professionalism to meet every customer’s needs! So, as that fly on the wall, I say, stop and check out the new VIBE! People, check yourself before unloading an attitude with them. They will still help you the same without being crabby! My boy, Trey, was on duty the most and deserves a lot of the credit for this post! His fearless leader, Colton, as manager, brings it all together with his big smile and friendly demeanor. Great job, guys! Enjoy your new store, and keep doing what you’re doing!! Yoder
- JJJim JohnsonNov 20, 20255.0It's been a week with our new Pixel phones, and they've been great! Colin spent quite a bit of time patiently setting up both phones, and even worked out a better deal on one of them. Another great experience at this store!
- RSRichard SchlottererOct 15, 20255.0Megan did an great job handling our transaction. We appreciated the time she took to help us navigate through the purchase process. Thank you.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Commerce Township?
The store offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the operating hours for the Verizon store in Commerce Township?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store support in-store pickup?
Yes, the Verizon store offers in-store pickup services for your convenience.
Which payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services are provided at the Verizon store in Commerce Township?
The store offers new lines, upgrades, new devices, and accessories services.
Is there free Wi-Fi available at the Verizon store?
Yes, the store provides free Wi-Fi for customers.
Can I recycle old electronics at the Verizon store?
Yes, this Verizon store has electronics recycling services available.
What nearby places can I visit for dining after shopping at Verizon?
After your visit, you can dine at nearby places like Willson's Pub and Grill, Tokyo Sushi, Aurora On The Lake, or It's A Matter Of Taste for a variety of American, Japanese, and Italian cuisines.
Are there any nearby spots where I can enjoy a coffee near the Verizon store?
Yes, Biggby Coffee Commerce Twp is conveniently nearby for a coffee break before or after your visit to the Verizon store.
What nearby shopping centers or services are close to the Verizon store?
The Shops at Commerce Village provide nearby shopping options, and services like Western Union and LibertyX Bitcoin ATM are also close by for your convenience.