Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Commerce Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
310 reviews
5 stars
260
4 stars
7
3 stars4
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported dishonesty and poor service.
Staff Knowledge
Many customers highlighted the staff's knowledge and professionalism, particularly praising specific employees for their assistance.
Sales Practices
Several reviews mentioned aggressive upselling and lack of transparency regarding pricing and promotions, leading to customer dissatisfaction.
Store Management
Feedback on management was largely negative, with complaints about rudeness and unhelpfulness from certain managers.
Wait Times
Customers expressed frustration with long wait times and inadequate staffing during busy periods.
- JJJim Johnson4 days ago5.0It's been a week with our new Pixel phones, and they've been great! Colin spent quite a bit of time patiently setting up both phones, and even worked out a better deal on one of them. Another great experience at this store!
- RLRobert LoewOct 16, 20254.0They got spam off my phone, but it came back a week later.
- RSRichard SchlottererOct 15, 20255.0Megan did an great job handling our transaction. We appreciated the time she took to help us navigate through the purchase process. Thank you.
- LHLinda HartOct 14, 20255.0Just went to upgrade my phone. Service was good..
- CHCliff HoltzAug 19, 20255.0The sales lady was very knowledgeable And detailed Very pleasant to work with
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Commerce Township?
The store offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the operating hours for the Verizon store in Commerce Township?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store support in-store pickup?
Yes, the Verizon store offers in-store pickup services for your convenience.
Which payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services are provided at the Verizon store in Commerce Township?
The store offers new lines, upgrades, new devices, and accessories services.
Is there free Wi-Fi available at the Verizon store?
Yes, the store provides free Wi-Fi for customers.
Can I recycle old electronics at the Verizon store?
Yes, this Verizon store has electronics recycling services available.
What nearby places can I visit for dining after shopping at Verizon?
After your visit, you can dine at nearby places like Willson's Pub and Grill, Tokyo Sushi, Aurora On The Lake, or It's A Matter Of Taste for a variety of American, Japanese, and Italian cuisines.
Are there any nearby spots where I can enjoy a coffee near the Verizon store?
Yes, Biggby Coffee Commerce Twp is conveniently nearby for a coffee break before or after your visit to the Verizon store.
What nearby shopping centers or services are close to the Verizon store?
The Shops at Commerce Village provide nearby shopping options, and services like Western Union and LibertyX Bitcoin ATM are also close by for your convenience.