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Brand Certified

Verizon

4.5
(496 reviews)

Business Details

5105 W Vienna Rd, Clio, MI
48420, United States
(810) 687-3769
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Clio, MI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5105 W Vienna Rd, Clio, MI
48420, United States

Hours

Reviews

4.5
496 reviews
5 stars
400
4 stars
40
3 stars
11
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Nate, Marlon, and Fox.

Sales Experience

Several reviews highlighted positive experiences with the sales process, noting that staff were patient and provided clear explanations, although there were some complaints about high-pressure tactics.

Store Environment

The store was generally described as clean and welcoming, though there were isolated comments about personal hygiene of some staff.

Billing Issues

A few customers reported frustrations with billing discrepancies and issues related to promotions, indicating a need for better communication regarding costs.
  • JH
    Jayla Hernandez
    Feb 23, 2026
    5.0
    Jake was excellent
  • KH
    Kyle Hauck
    Feb 22, 2026
    5.0
    Nate is one of the best sales/customer service reps my family has ever ran into. He was swift smooth and accurate with getting the phones we needed and finding a deal to take some money off! Honestly he has earned every pin he has if you need help with your Verizon service or phone get with nate! Writing this review from the phone that nate helped us with, thanks again!!
  • JB
    Judy Blower
    Jan 26, 2026
    5.0
    Thank God for this Verizon store & their knowledgeable employees! Marlon was so nice, patient, and knew exactly what to do getting my daughter switched back on to my Verizon account!
  • RS
    Richard Sietmann
    Jan 23, 2026
    5.0
    Nate and Marlon were amazing!!
  • TT
    Terry Todd
    Jan 16, 2026
    5.0
    Rep was quick and fast and Knowledgeable

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Clio, MI offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for Verizon in Clio, MI?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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