Verizon

4.5
497 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Clio, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5105 W Vienna Rd, Clio, MI
48420, United States

Hours

Reviews

4.5
490 reviews
5 stars
394
4 stars
40
3 stars
10
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their exceptional service.

Sales Experience

Several reviews highlight positive experiences during the sales process, with staff providing clear explanations and assistance in selecting products.

Issues with Billing

Some customers reported dissatisfaction with billing practices and miscommunication regarding promotions, leading to frustration and negative experiences.

Store Environment

While many reviews commend the store's atmosphere and cleanliness, there were isolated comments about personal hygiene of staff.
  • DW
    Dawn Wilber
    Jan 3, 2026
    4.0
    The man who helped us out was awesome. I’m just frustrated because I couldn’t remember my Apple ID so my phone wasn’t completely set up
  • BB
    BRIAN
    Jan 2, 2026
    5.0
    I have used this business for years and they are fantastic! Always helpful and friendly! Very knowledgeable!
  • BB
    Brenda Birchmeier
    Dec 17, 2025
    5.0
    Jake was very helpful helping me. Answered all my questions
  • GB
    Grant Bean
    Dec 9, 2025
    5.0
    My phone fell and the screen cracked and the screen was flickering so it was going to go any minute, i walked into the store hoping I can get it taken care of there and not have to go all the way out to flint and thankfully jake and nate were able to get me taken care of and made the process quick and smooth! I'd definitely say they knocked it out of the park!!
  • CK
    Casey kreger
    Nov 20, 2025
    5.0
    Gage was fantastic helped me with all my transfers and such! Even let me change the pandora station from Christmas music to everyday music because Jake has to have Christmas music in November 🥴 thanks for being a great store boss and putting up with all you do!! Store looked great as always and customer service was great too. Very helpful, happy group of people to be greeted with everytime I walk in there. Keep up the great work Jake and staff! ~ Batman

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Clio, MI offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for Verizon in Clio, MI?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.