Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for rudeness and unprofessional behavior.
Wait Times
Many customers reported long wait times for service, even with appointments, leading to frustration.
Product Availability
Customers expressed disappointment regarding the lack of stock for specific products, which affected their purchasing experience.
Store Atmosphere
The store is generally described as clean and busy, with a good atmosphere, although some customers noted unwelcoming interactions with staff.
GG
glamour0000girl
Jul 31, 2025
4.0
Love this Apple Store. Not all the hustle and bustle like the Somerset store. Staff attentive and knowledgeable. My only complaint was that they didn’t have retina MacBook in stock in the color I wanted so I had to get a different color. Otherwise, still my was stop for apple products because the staff and atmosphere.
KP
Karen Pisarski
Jul 28, 2025
5.0
I LOVE Apple products! Mainly due to the support and education that comes along with them. I was possibly interested in getting a newer edition iPad. I was assigned to Ron. How very fortunate for me. He helped me, several others as well as giving information to a couple of associates. Doing so with no one feeling slighted. He was infinitely patient with me and my many questions. I decided to make the purchase and he said he would set it up for me. I am not tech savvy and was grateful for the offer. It was a great experience from start to finish. I signed up for a class and am enjoying my new iPad because Ron transferred all my apps to my iPad remotely. They are closing this location. I am very sorry to hear this but know I will always be well cared for.
WL
Wan Wan L.
Jul 25, 2025
5.0
Ryan from the Genius Bar was super helpful with troubleshooting our apple device to figure out the problem. I think making an appointment online would alleviate some wait time compared to walk ins. This store I was told would be closing in August.
OL
O L
Jul 21, 2025
1.0
Had a appointment to send out my macbook pro for a battery replacement, was told come back anytime within the week to drop it off and ship it out, did just that to the genius bar now stating i need another appointment for that and its a 2 hour wait.
For a drop off? Im not even getting the device fixed on location.
JK
Jennifer Knight
Dec 7, 2021
2.0
This is really regarding Apple’s policy to match prices. I contacted Apple via phone to make sure they price match. Apple told me yes! I went into the store and they told me they’ll only price match up to 10% - I purchased a Duo MagSafe charger from Apple. It was $138 at Apple and $99 at Bestbuy. They refused to match the exact price! This is an example of poor customer service. Apple makes too much money to not match prices on their own products. Especially since we are basically forced to get a new charger because the plug does not come with the new IPhone 13. Prices are getting high but the quality sucks and customer service.
Frequently Asked Questions About Apple Partridge Creek - Closed
What products can I find at the Apple Partridge Creek store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Partridge Creek store. Specialists are available to assist you.
Is the Apple Partridge Creek store currently open?
No, the Apple Partridge Creek store is currently closed.
How can I get technical support at Apple Partridge Creek?
You can get technical support at the Genius Bar located at the Apple Partridge Creek store.
Does Apple Partridge Creek offer in-store shopping and pickup services?
Yes, Apple Partridge Creek offers in-store shopping and in-store pickup services.
What payment methods does Apple Partridge Creek accept?
Apple Partridge Creek accepts debit card and mobile NFC payments.
Is the Apple Partridge Creek store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Apple Partridge Creek provide free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers at Apple Partridge Creek.
What is the address and phone number of Apple Partridge Creek?
Apple Partridge Creek is located at 17360 Hall Road, Clinton Township, MI 48038. The phone number is +1 586-840-0500.
What shopping options are available near Apple Partridge Creek?
Nearby shopping options include The Mall at Partridge Creek, Zales, Lululemon Athletica, Vera Bradley, Banana Republic, and Francesca's, among others.
Are there any entertainment or dining options near Apple Partridge Creek?
Yes, local entertainment and dining spots include MJR Partridge Creek Digital Cinema 14 for movies, and Cellar 59 Wine Bar for drinks.
How can nearby stores like LensCrafters and Kay Jewelers complement a visit to Apple Partridge Creek?
You can combine your visit to Apple Partridge Creek with stops at nearby stores like LensCrafters for eyewear and Kay Jewelers for jewelry shopping, making your trip convenient and diverse.