Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Clarkston, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
244 reviews
5 stars
197
4 stars
8
3 stars
5
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Drew, Sam, and Mackenzie.
Negative Experiences
Several reviews highlighted significant issues with billing, misleading promotions, and poor service, particularly from non-corporate staff.
Store Management
Customers expressed frustration with long wait times, understaffing, and poor management practices, leading to a lack of effective service.
Product Knowledge
While many employees were noted for their expertise, some customers reported instances of misinformation regarding plans and promotions.
- PPparker5 days ago5.0drew was great! super helpful and very kind!
- KSKathy StawaraJan 5, 20265.0Drew V was very helpful
- RSRobert SenakDec 22, 20255.0Clarkston office. Drew did an outstanding job of upgrading our phones from a IPhone 13 to an IPhone 17. Walked us thru each step. Very knowledgeable and friendly. An asset to Verizon.
- PMPaulette MorrisDec 18, 20255.0Fast friendly service every time I go into this location
- TCTerry CollinsDec 5, 20255.0I stopped in at the local Verizon store in Clarkston looking for some help to get my email working again. I was getting pretty desperate and pretty worried that something really got messed up. Drew readily said that he could help me. Handed him my phone and in a few minutes, it was fixed. Email working again. You’re lucky to have him on your team and I think you should buy him lunch.
Frequently Asked Questions About Verizon
What products can I find at Victra, the Verizon Authorized Retailer in Clarkston?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What services does the Victra store at 5688 Sashabaw Rd provide?
The store provides new lines, upgrades, new devices, and accessories for Verizon customers.
What are the store hours for Victra in Clarkston?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for orders.
What payment options are accepted at the Victra Verizon store in Clarkston?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I contact Victra in Clarkston via email?
Yes, you can reach Victra by emailing Info@victra.com.
Is there free Wi-Fi available at the Victra store in Clarkston?
Yes, Victra offers free Wi-Fi for customers in the store.
Which nearby places can I visit for wellness and relaxation around Victra?
Nearby, you can visit Clarkston Hot Yoga, LaVida Massage, Hand & Stone Massage and Facial Spa, and Paradise Nails & Spa for wellness and relaxation.
Are there dining options near the Victra store in Clarkston?
Yes, several dining options are nearby including Hong Kong Chinese Restaurant, Shish Co. Xpress, Subway, Beirut Palace Restaurant, and Guidos Pizza.
What nearby businesses can help me with fitness and physical therapy near Victra?
You can visit Team Rehabilitation Physical Therapy, Snap Fitness gym, and The Joint Chiropractic for fitness and therapy needs near Victra.