Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Chesterfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
214 reviews
5 stars
96
4 stars
20
3 stars
15
2 stars
13
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, with customers often directed to online resources instead of receiving in-store assistance.
Store Environment
Customers expressed discomfort with the store atmosphere, citing inappropriate staff behavior and a lack of professionalism.
Billing Issues
Multiple reviews mentioned problems with billing and miscommunication regarding pricing, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided helpful and friendly service.
- CHCody HiteOct 19, 20251.0Rude staff here, do not visit. Use T-Mobile across the street.
- AWAmber WinterOct 14, 20255.0Milad was incredibly helpful during our visit today. We came in with some concerns and he took care of all of them! He spent upwards of 45 minutes or so assisting us today. He provided excellent customer service, which can be hard to come by nowadays! Thanks for all of your help, Milad!
- FDFaith DorrisOct 7, 20255.0Jay was amazing! So funny and personable, he made my transfer from ATT SO EASY!
- KDKimmy DaltonSep 9, 20251.0Just call me while I’m moving America driving a semi truck and offered me more services for more money and when I tried to talk to them, they slammed the phone and hung up on my face. That’s why I get treated for feeding you guys delivering 44,000 pounds of food five times a weekpretty ratchet.
- PBPhilip BinghamAug 6, 20251.0Reading these comments are concerning to a potential customer. What’s even worse is the Owners generic response. It’s seems like no action has been taken at this location. Guess if we decide to switch from AT&T we won’t be coming to this location or other run by this management team.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Chesterfield?
The Verizon store in Chesterfield is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What products does the Verizon Chesterfield store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon Chesterfield store?
Yes, you can schedule an in-store appointment online to ensure personalized service and convenience.
What delivery and pickup options are available for online orders?
Online orders can be picked up in-store, shipped with free 2-day shipping, collected via express lockers, or delivered same-day in select areas.
Does the Verizon Chesterfield store accept mobile payments?
Yes, the store accepts mobile NFC payments, debit cards, and is not limited to cash-only transactions.
What mobile brands are available at the Verizon Chesterfield location?
The store carries brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Chesterfield offer free Wi-Fi in-store?
Yes, there is free Wi-Fi available for customers inside the store.
Are there any places to relax or get a spa treatment near Verizon Chesterfield?
Yes, nearby you can visit Hand and Stone Massage and Facial Spa or J'adore Nail Bar for spa and beauty treatments, perfect for relaxing before or after your visit.
Where can I grab a meal or snack near Verizon Chesterfield?
Close to the store, you can enjoy meals at Olga's Kitchen, Panda Express, or Detroit Wing Company, and grab treats from Dirty Dough Cookies or Smoothie King.
Are there convenient amenities like gas stations or banks near Verizon Chesterfield?
Yes, Marathon Gas and BP gas stations are nearby, along with Citizens Bank for your financial needs, making it easy to combine errands with your visit to Verizon.