Business Details
34834 23 Mile Rd., Chesterfield, MI
48047, United States
Certified by Verizon • Mar 01, 2026
(586) 725-3200
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chesterfield, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
225 reviews
5 stars
186
4 stars
4
3 stars3
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Rita, Tim, and Fahad.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers received the best options for their needs.
Mixed Experiences
While most feedback was positive, there were some reports of unprofessional behavior and misinformation regarding plans and pricing, leading to customer dissatisfaction.
Store Environment
The store was generally described as well-organized and welcoming, contributing to a positive shopping experience.
Pricing Concerns
Several customers expressed frustration over perceived high prices for accessories and discrepancies in plan details, indicating a need for clearer communication.
- BRBREEZE RUSNELLJan 19, 20265.0Major kudos to Richard and his team, as they helped me move from one carrier to Verizon almost seamlessly. They are very knowledgeable and adept at what they do. They answered every question that I had, and were very patient with me. I will be using them as my ONLY go to. Thanks again!
- KMKolby Heimbecher MortonJan 17, 20265.0Extremely kind and helpful staff! 10/10 I will go here ONLY for all my Verizon needs.
- MPMike PancernyJan 16, 20265.0Brendan in the Verizon store that I visited was incredibly helpful. He knew the product very well, even stayed after hours one day trying to get my phone number ported to the new device.
- DKDani KrohnDec 28, 20255.0Friendly and great customer service!!
- JBJean BalconiOct 24, 20255.0Mo delivers terrific customer service! I needed to replace my very old phone and figured I'd buy a used model. He found an even better discount for the latest model. He also went over my current plan to make sure I had only what I wanted. This is the second time I've gone to this location, based on the service.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon in Chesterfield?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at the Verizon Authorized Retailer in Chesterfield?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.
What services does Verizon Chesterfield offer?
The store provides new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Chesterfield?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon Chesterfield offer in-store pickup for orders?
Yes, the store provides in-store pickup services for customers.
What payment options are accepted at Verizon in Chesterfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Wi-Fi available at the Verizon Authorized Retailer in Chesterfield?
Yes, the store offers free Wi-Fi to customers.
Where can I get a haircut near Verizon Chesterfield?
Great Clips, a hair salon offering haircuts and hair extensions, is located nearby and is a convenient option for customers before or after visiting Verizon.
Are there dining options near the Verizon store in Chesterfield?
Yes, nearby dining options include New China King for Chinese and dim sum cuisine, Subway sandwich shops, Father & Son Pizzeria, and Cloverleaf Pizza.
Where can I do some shopping nearby Verizon Chesterfield besides the store itself?
Near Verizon, you can visit Marquis Jewelers for jewelry, Dollar Treasure for discount shopping, GameStop for video games and toys, and Hallmark for gifts and flowers.
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Certified March 01, 2026Yext Knowledge Graph
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