Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chesterfield, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
183 reviews
5 stars
158
4 stars
9
3 stars1
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning employees like Milad, David, and Jack.
Quick Service
Several reviews highlighted the efficiency and speed of service, with customers appreciating being in and out quickly.
Knowledgeable Staff
Customers noted the staff's expertise in resolving issues and providing detailed explanations about products and services.
Mixed Experiences
While many had positive experiences, some customers reported issues with billing and service, indicating inconsistency in customer satisfaction.
Recommendations
Numerous customers expressed their willingness to recommend the store to others based on their positive experiences.
- OOOnela6 days ago5.0had a truly great experience at the Verizon store today. Milad was fantastic—he was very efficient, extremely polite, and clearly an expert in his field. He quickly sorted out my request and made sure I left completely satisfied. A huge thanks to Milad for the excellent customer service! Five stars well deserved.
- BBBree BillberryNov 11, 20255.0Milad gives great customer service and gives the best deals I’ll be coming to this location even though it’s a little further because the customer service is great!
- SJSara JohnsonNov 8, 20255.0Milad is very nice and helpful! He went the extra mile for me with my setup and the liquid screen protection setup.
- CTCindy TurnerNov 6, 20255.0Great customer service. If you are in the market for a new phone, highly recommend you stop in and see Milad!
- SIShelly IanitelliOct 30, 20255.0The Verizon Store on 21 Gratiot was an absolute pleasure to come across, they saved us a ton on our bill and even stayed over an hour late to help assist us after closing. Could not ask for anything more. Look for Milad!
Frequently Asked Questions About Verizon
What wireless devices and accessories does Verizon offer at the Chesterfield location?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories such as cases, audio and power accessories, and device protection.
What are the operating hours for the Verizon store in Chesterfield, MI?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Chesterfield Verizon offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment methods are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands of devices and accessories are available at Verizon Chesterfield?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Casemate, Otterbox, PureGear, and more.
What languages are spoken at the Chesterfield Verizon store?
English and Spanish are spoken at this location to assist customers.
Where is Verizon Chesterfield located and how can I contact them?
The store is located at 46982 Gratiot, Chesterfield, MI 48051. You can contact them by phone at +1 586-421-9680 or email at Info@victra.com.
Are there any nearby locations where I can get shipping or packing services near Verizon Chesterfield?
Yes, The UPS Store 5463 and UPS Access Point location are nearby, providing printing, packing, shipping, and courier services convenient for your needs before or after visiting Verizon.
What food options are available near Verizon Chesterfield if I want to grab a bite?
Nearby food options include Hungry Howie's Pizza for delivery or dine-in, Dunkin' for coffee and donuts, and Baskin-Robbins for ice cream and bakery treats.
Are there any automotive-related services or stores near the Verizon Chesterfield location?
Yes, nearby are Exxon gas station, Planet Wheels & Tires for tire repair, Parts Nerd for automotive parts, and Macomb Powersports for motorcycle sales and service.