Business Details
46982 Gratiot, Chesterfield, MI
48051, United States
Certified by Verizon • Mar 01, 2026
(586) 421-9680
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chesterfield, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.7
213 reviews
5 stars
187
4 stars
9
3 stars1
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Milad, David, and Tiffany, for their exceptional service, patience, and willingness to go above and beyond.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain products and services clearly, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service, issues with billing, and lack of communication, indicating inconsistency in customer experiences.
Store Environment
The store was described as clean and orderly, enhancing the overall shopping experience for customers.
- D8Drayve 852 days ago1.0Took my three trade in iPhone 13s on November 19th 2025, and I am STILL dealing with the phones making it to Verizon!!! March 1st 2026. Verizon is threatening to shut off my service. And now I can’t even contact the store!!! Cuz the phone number on here isn’t the store itself, but a hub that calls the store for you!
- RMRandy MJan 9, 20265.0Logan was on point, saved me money and moved faster than any costumer service I’ve ever had. Walked in thinking I was gonna spend a lot to upgrade, he showed me what policies I had in place and got me a bread new phone for way cheaper. Goated
- DSDavid SufczynskiJan 2, 20265.0Rich was a Great help and I really appreciate him and his Professional Capabilities.
- CRChris RragamiDec 19, 20255.0Tawsif is the best! Very helpful and amazing customer service.
- GPGrace PorterDec 16, 20255.0My mother and I came a couple days ago to order new phones and Logan helped us decide which phones to get for the best price. He was extremely kind and did everything we needed! Once the phones arrived, Milad helped us set them up. He was very patient and genuinely cared about making sure everything was perfect. Milad went above and beyond to explain everything clearly and made the whole process stress-free. One of the best customer service experiences I’ve ever had! Definitely recommend 😊😊
Frequently Asked Questions About Verizon
What wireless devices and accessories does Verizon offer at the Chesterfield location?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories such as cases, audio and power accessories, and device protection.
What are the operating hours for the Verizon store in Chesterfield, MI?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Chesterfield Verizon offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment methods are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands of devices and accessories are available at Verizon Chesterfield?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Casemate, Otterbox, PureGear, and more.
What languages are spoken at the Chesterfield Verizon store?
English and Spanish are spoken at this location to assist customers.
Where is Verizon Chesterfield located and how can I contact them?
The store is located at 46982 Gratiot, Chesterfield, MI 48051. You can contact them by phone at +1 586-421-9680 or email at Info@victra.com.
Are there any nearby locations where I can get shipping or packing services near Verizon Chesterfield?
Yes, The UPS Store 5463 and UPS Access Point location are nearby, providing printing, packing, shipping, and courier services convenient for your needs before or after visiting Verizon.
What food options are available near Verizon Chesterfield if I want to grab a bite?
Nearby food options include Hungry Howie's Pizza for delivery or dine-in, Dunkin' for coffee and donuts, and Baskin-Robbins for ice cream and bakery treats.
Are there any automotive-related services or stores near the Verizon Chesterfield location?
Yes, nearby are Exxon gas station, Planet Wheels & Tires for tire repair, Parts Nerd for automotive parts, and Macomb Powersports for motorcycle sales and service.
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Certified March 01, 2026Yext Knowledge Graph
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