Verizon

4.6
184 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chesterfield, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
46982 Gratiot, Chesterfield, MI
48051, United States

Hours

Reviews

4.6
183 reviews
5 stars
158
4 stars
9
3 stars
1
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning employees like Milad, David, and Jack.

Quick Service

Several reviews highlighted the efficiency and speed of service, with customers appreciating being in and out quickly.

Knowledgeable Staff

Customers noted the staff's expertise in resolving issues and providing detailed explanations about products and services.

Mixed Experiences

While many had positive experiences, some customers reported issues with billing and service, indicating inconsistency in customer satisfaction.

Recommendations

Numerous customers expressed their willingness to recommend the store to others based on their positive experiences.
  • OO
    Onela
    6 days ago
    5.0
    had a truly great experience at the Verizon store today. Milad was fantastic—he was very efficient, extremely polite, and clearly an expert in his field. He quickly sorted out my request and made sure I left completely satisfied. A huge thanks to Milad for the excellent customer service! Five stars well deserved.
  • BB
    Bree Billberry
    Nov 11, 2025
    5.0
    Milad gives great customer service and gives the best deals I’ll be coming to this location even though it’s a little further because the customer service is great!
  • SJ
    Sara Johnson
    Nov 8, 2025
    5.0
    Milad is very nice and helpful! He went the extra mile for me with my setup and the liquid screen protection setup.
  • CT
    Cindy Turner
    Nov 6, 2025
    5.0
    Great customer service. If you are in the market for a new phone, highly recommend you stop in and see Milad!
  • SI
    Shelly Ianitelli
    Oct 30, 2025
    5.0
    The Verizon Store on 21 Gratiot was an absolute pleasure to come across, they saved us a ton on our bill and even stayed over an hour late to help assist us after closing. Could not ask for anything more. Look for Milad!

Frequently Asked Questions About Verizon

What wireless devices and accessories does Verizon offer at the Chesterfield location?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories such as cases, audio and power accessories, and device protection.

What are the operating hours for the Verizon store in Chesterfield, MI?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.