Brand Certified
Best Buy
4.2(1770 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
50400 Waterside Dr, Chesterfield, MI
48051, United States
Certified by Best Buy • Mar 01, 2026
(586) 949-6914
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/mi/chesterfield/50400-waterside-dr-1095.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.2
1,770 reviews
5 stars
1,058
4 stars
386
3 stars
138
2 stars
64
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, several reported poor experiences, including rudeness and lack of assistance.
Product Issues
Numerous customers expressed frustration with defective products and the difficulty of exchanges or returns, leading to dissatisfaction with the store's policies.
Stock Availability
Several reviews noted issues with stock availability, with customers frequently finding items out of stock or experiencing false advertising regarding product availability.
Store Environment
The store was generally described as clean and organized, but some customers reported a lack of staff presence to assist them.
- GGGrf2 days ago5.0Xbox series s
- RGRobert GFeb 20, 20261.0Manager is a dishonest and deceitful. Sat in line this morning in the cold a few hours early so my 6 year old could spend his birthday money on the new Pokemon cards, upon showing up the manager himself told the 4-5 of us in line very rudely that they weren’t releasing pokemon today. Turns out they did absolutely did have stock, and did release them at opening. I just don’t see a reason to go out of your way to lie and be deceitful to loyal paying customers, shame.
- WMWill MFeb 5, 20261.0Horrible customer service. I spoke with the manager (George) who was not aware of their return policy or warranty department. He had to ask another employee for verification. I Bought two Samsung TVs and was advised they only offer a 15 day return policy if the TV stops workings. They also said they do not honor manufacturer warranty through the store.
- JJJacobFeb 2, 20265.0This place was absolutely amazing. I got helped out by a guy named Nik as well as I didn’t get his name but a younger guy in high school that had curly hair. They both did a great job and helped with all my needs.
- NDNicholas D'AquilaJan 14, 20261.0⭐☆☆☆☆ Refused an Exchange on a Defective Product We bought a gaming monitor from Best Buy right before Christmas. Took it home, set it up, and immediately noticed a line across the screen. Clearly defective. We went back to the store within 15 minutes — not for a refund, but for a simple exchange. Geek Squad refused the exchange because there were fingerprints on the screen. Let that sink in. We were expected to discover a defect without touching the product? That’s beyond unreasonable. Because of this, I was forced to buy another monitor — not as nice — just so my son could have something to open and use. Best Buy created this problem, then made sure we paid for it twice. We spend a lot of money at Best Buy every year, but after this experience, I will never spend another dollar there again. No loyalty, no common sense, and zero accountability for defective products. Absolutely unacceptable.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Chesterfield?
Best Buy in Chesterfield is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Chesterfield offer in-store and curbside pickup services?
Yes, Best Buy provides both in-store pickup and curbside pickup services for your convenience.
Where is Best Buy located in Chesterfield, MI?
Best Buy is located at 50400 Waterside Dr, Chesterfield, MI 48051, USA.
What types of products can I shop for at Best Buy Chesterfield?
You can shop for TVs, computers, appliances, and more at Best Buy Chesterfield, with expert advice and Geek Squad support all in one place.
Is Best Buy Chesterfield wheelchair accessible?
Yes, there is a wheelchair-accessible entrance available at Best Buy Chesterfield.
Does Best Buy offer electronics recycling and repair services at this location?
Yes, this Best Buy location offers electronics recycling and has service repair available.
What are some nearby places to visit when shopping at Best Buy Chesterfield?
Nearby places include Waterside Marketplace shopping center and cinema, JCPenney department store, and DICK'S Sporting Goods for sporting and outdoor products.
Can I combine a visit to Best Buy with other shopping at nearby stores?
Yes, you can shop at nearby retailers like JCPenney, dressbarn, and Sephora inside JCPenney located close to Best Buy in Chesterfield.
Are there options for children's and women's clothing nearby Best Buy Chesterfield?
Yes, nearby stores such as Justice, dressbarn, and Maurices offer children's and women's clothing options close to Best Buy.
How can I contact Best Buy Chesterfield for more information?
You can call Best Buy Chesterfield at +1 586-949-6914 or visit their website for more details.
Brand Certified Facts from Best Buy
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Certified March 01, 2026Yext Knowledge Graph
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