Best Buy

4.2
1781 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
50400 Waterside Dr, Chesterfield, MI
48051, United States

Hours

Reviews

4.2
1,781 reviews
5 stars
1,062
4 stars
393
3 stars
136
2 stars
70
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted a lack of stock on various items, leading to disappointment among customers looking for specific products.

Store Experience

The store was generally described as clean and organized, but some customers reported issues with long wait times and insufficient staffing during busy periods.

Pricing Concerns

Customers expressed concerns about higher prices compared to competitors, with some feeling misled by promotions and rewards programs.

Geek Squad Performance

Feedback on Geek Squad was mixed, with some praising their technical support while others reported dissatisfaction with service and repair processes.
  • BA
    brayden antonelli
    Nov 15, 2025
    1.0
    Eric was very rude to me he followed me around whilst I was looking at the new iPhone and he kicked me out I asked for a valid reason, he said I don’t need a valid reason you have to get out of my store now
  • BA
    Brayden Antonelli
    Nov 15, 2025
    1.0
    Eric told me I had to leave because I was told to stop something and I did than I looked at the iPhone 17 and he kicked me out for 0 reason if I could leave a one star review I would
  • HK
    Harold Kowalski
    Nov 15, 2025
    5.0
    Henry helped me out buying a radar, great customer service
  • RJ
    Rebekah Johnson
    Nov 4, 2025
    1.0
    They didn’t deliver, or give me my money back. I’ve never been treated so badly. Go to Miller Maytag in Port Huron.
  • AD
    Albert Daka
    Oct 19, 2025
    4.0
    Best Buy provides excellent customer service and a great shopping experience. The staff was extremely helpful and knowledgeable, taking the time to help me find exactly what I needed. They answered all my questions and made sure I left confident with my purchase. The store was clean, well-organized, and had a wide selection of products. Overall, a great experience from start to finish highly recommend shopping here if you’re looking for quality electronics and outstanding service!

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Chesterfield?

Best Buy in Chesterfield is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Does Best Buy in Chesterfield offer in-store and curbside pickup services?

Yes, Best Buy provides both in-store pickup and curbside pickup services for your convenience.