TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ben, Jordan, and Brian.
Sales Experience
Several reviews highlighted positive experiences during the sales process, noting that staff provided clear explanations and assistance with phone upgrades and plans.
Mixed Experiences
While many reviews were positive, some customers reported issues with miscommunication and dissatisfaction with service, particularly regarding billing and problem resolution.
Store Environment
Customers appreciated the store's clean and welcoming atmosphere, contributing to a pleasant shopping experience.
JD
Joan Dawsey
1 day ago
1.0
I am extremely disappointed with this service and what Ben told me was not true. I went into the store and said I will do the special IF my cost was not over 124.00 plus tax a month. He assured me that would be true. Then we proceeded and near the end he said .. right now the watch is free on this special. IT WAS NOT FREE my bill is now an estimated of $149.00 a month without any support from this store too. I went in to return (this has never been activated to use) and I was basically told I was lying that was never said. IT WAS SAID. I was leaving and another man was walking into store because of how upset he was.Please be aware of the 1/2 truths given to customers . He was paying off his phone and not coming back.Please be careful at the Chelsea store.
LS
Lori Stautz
3 days ago
5.0
Ben was knowledgeable, polite and Friendly. Did extra to help save us on our monthly bill
JA
Jeff Arnett
Feb 19, 2026
5.0
Nathan was super helpful even though there was a error on verizons side (not his fault). He was super helpful
CM
Christina Mersereau
Feb 19, 2026
5.0
The folks at Verizon in Chelsea, MI are awesome! I have been there many times and have always had excellent, knowledgeable service. They are great at solving problems and getting the best deal. Highly recommend this store and the guys currently working there.
RG
rebecca grabarczyk
Feb 11, 2026
5.0
He answered all of my questions from financial to phone options, case, screen and privacy screens and gave me a box and return label for my old phone. Very helpful and the process was quick!
What services does TEAM Wireless Verizon store in Chelsea offer?
TEAM Wireless offers the latest smartphones, tablets, wireless accessories, full device repair services, and sells WeBoost signal amplifiers for home and vehicle use.
What are the store hours for TEAM Wireless Verizon in Chelsea?
The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.
Can I pick up my order in-store at TEAM Wireless Chelsea?
Yes, TEAM Wireless offers in-store pickup services for your convenience.
What payment methods are accepted at TEAM Wireless Verizon in Chelsea?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact TEAM Wireless Verizon store in Chelsea?
You can call them at +1 734-475-8455 or email info@teamwireless.com for inquiries.
Where is TEAM Wireless Verizon located in Chelsea?
The store is located at 1192 S Main, Suite 300, Chelsea, MI 48118.
Is TEAM Wireless active on social media?
Yes, you can find them on Facebook at TEAMWirelessChelsea, Instagram @teamwireless, and Twitter @TEAM_Wireless.
Are there any nearby pet stores or grooming services near TEAM Wireless?
Yes, Wags To Wiskers Pet Supplies and Creative Pet Grooming are nearby, convenient for pet owners visiting the store.
What dining options are near TEAM Wireless Verizon in Chelsea?
Nearby pizza restaurants like cl's carry out and Hungry Howies Pizza offer good dining choices before or after your visit.
What recreational venues can I visit close to TEAM Wireless in Chelsea?
Chelsea Lanes, a bowling alley and gym, is close by and offers a fun recreational option after your visit.
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