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Brand Certified

Verizon

4.8
(1519 reviews)

Business Details

1192 S Main, Chelsea, MI
48118, United States
(734) 475-8455
http://www.teamwireless.com

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
1192 S Main, Chelsea, MI
48118, United States

Hours

Reviews

4.8
1,519 reviews
5 stars
1,397
4 stars
70
3 stars
8
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ben, Jordan, and Brian.

Sales Experience

Several reviews highlighted positive experiences during the sales process, noting that staff provided clear explanations and assistance with phone upgrades and plans.

Mixed Experiences

While many reviews were positive, some customers reported issues with miscommunication and dissatisfaction with service, particularly regarding billing and problem resolution.

Store Environment

Customers appreciated the store's clean and welcoming atmosphere, contributing to a pleasant shopping experience.
  • JD
    Joan Dawsey
    1 day ago
    1.0
    I am extremely disappointed with this service and what Ben told me was not true. I went into the store and said I will do the special IF my cost was not over 124.00 plus tax a month. He assured me that would be true. Then we proceeded and near the end he said .. right now the watch is free on this special. IT WAS NOT FREE my bill is now an estimated of $149.00 a month without any support from this store too. I went in to return (this has never been activated to use) and I was basically told I was lying that was never said. IT WAS SAID. I was leaving and another man was walking into store because of how upset he was.Please be aware of the 1/2 truths given to customers . He was paying off his phone and not coming back.Please be careful at the Chelsea store.
  • LS
    Lori Stautz
    3 days ago
    5.0
    Ben was knowledgeable, polite and Friendly. Did extra to help save us on our monthly bill
  • JA
    Jeff Arnett
    Feb 19, 2026
    5.0
    Nathan was super helpful even though there was a error on verizons side (not his fault). He was super helpful
  • CM
    Christina Mersereau
    Feb 19, 2026
    5.0
    The folks at Verizon in Chelsea, MI are awesome! I have been there many times and have always had excellent, knowledgeable service. They are great at solving problems and getting the best deal. Highly recommend this store and the guys currently working there.
  • RG
    rebecca grabarczyk
    Feb 11, 2026
    5.0
    He answered all of my questions from financial to phone options, case, screen and privacy screens and gave me a box and return label for my old phone. Very helpful and the process was quick!

Frequently Asked Questions About Verizon

What services does TEAM Wireless Verizon store in Chelsea offer?

TEAM Wireless offers the latest smartphones, tablets, wireless accessories, full device repair services, and sells WeBoost signal amplifiers for home and vehicle use.

What are the store hours for TEAM Wireless Verizon in Chelsea?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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