Verizon

4.8
1481 reviews
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Business Details

1192 S Main, Chelsea, MI
48118, United States
(734) 475-8455
http://www.teamwireless.com
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About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
1192 S Main, Chelsea, MI
48118, United States

Hours

Reviews

4.8
1,476 reviews
5 stars
1,361
4 stars
69
3 stars
8
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently described as helpful, knowledgeable, and patient, providing excellent customer service.

Staff Performance

Employees like Brian, Ben, and Jack received numerous positive mentions for their professionalism and ability to handle multiple customers effectively.

Knowledgeability

Customers appreciated the staff's technical knowledge and ability to explain products and services clearly.

Efficiency

Many reviews highlighted quick service and efficient handling of transactions, even during busy times.

Mixed Experiences

While most feedback is positive, there are mentions of miscommunication and dissatisfaction with certain interactions, particularly involving the store manager.
  • SM
    Shirlene Murphy
    Nov 12, 2025
    5.0
    Jordan was a great help in upgrading my phone and answering my questions. Very good salesman to work with.
  • KE
    kevin edwards
    Nov 7, 2025
    1.0
    Will drive further to avoid this store
  • SH
    Steve Hillard
    Nov 6, 2025
    5.0
    Jack was amazingly clear and informative. He was friendly and conversant, and I will be returning for a bigger purchase.
  • LW
    Laurel Wooley
    Nov 4, 2025
    5.0
    I will go to this store from now on Made you comfortable right away so you were able to ask questions Didn’t feel like you were a number in a line to be waited on. They didn’t rush you so they could go onto other customers Phone was ringing constantly but each of them were calm and answered the caller’s questions and return to who they were helping all in stride Very nice atmosphere even as busy as they were Jack the manager helped us tons. Thank you
  • CH
    Carol Howdyshell
    Oct 20, 2025
    5.0
    Stopped at Team Wireless in Chelsea, though they were busy, Brian still made us feel welcomed. He answered all our questions and informed us of all options before we made our purchase. He was professional in dividing his time between all the customers ensuring no one felt neglected!
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Frequently Asked Questions About Verizon

What services does TEAM Wireless Verizon store in Chelsea offer?

TEAM Wireless offers the latest smartphones, tablets, wireless accessories, full device repair services, and sells WeBoost signal amplifiers for home and vehicle use.

What are the store hours for TEAM Wireless Verizon in Chelsea?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.