Verizon

4.8
1499 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
1192 S Main, Chelsea, MI
48118, United States

Hours

Reviews

4.8
1,494 reviews
5 stars
1,378
4 stars
70
3 stars
8
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as helpful, knowledgeable, and patient, providing excellent service to customers.

Staff Knowledge

Many reviews highlight the staff's expertise and ability to explain technical details clearly, making customers feel comfortable.

Positive Atmosphere

Customers appreciate the friendly and welcoming environment, noting that they do not feel rushed and can ask questions freely.

Mixed Experiences

While most feedback is positive, there are some reports of miscommunication and dissatisfaction with service, indicating room for improvement.
  • CJ
    Crazy John
    3 days ago
    5.0
    They were able to get my phone unlocked
  • NN
    Nancy
    5 days ago
    5.0
    Ben, a manager at the Chelsea Verizon store, was super helpful today, very professional, highly competent, and very pleasant. Although getting a new phone had not been my plan for the day, Ben made it (almost) painless. Highly recommend.
  • ND
    noel derr-johnson
    5 days ago
    5.0
    Ben was fantastic! Friendly and knowledgeable. Proactively sought of the best deal and way for us to take advantage of every perk! What a great experience.
  • AJ
    Andrea Johnson
    Jan 3, 2026
    5.0
    Very friendly and helpful. This will be our go to for phone needs!!
  • KJ
    King James
    Dec 30, 2025
    5.0
    Was knowledgeable, quick, and got me what I was looking for.

Frequently Asked Questions About Verizon

What services does TEAM Wireless Verizon store in Chelsea offer?

TEAM Wireless offers the latest smartphones, tablets, wireless accessories, full device repair services, and sells WeBoost signal amplifiers for home and vehicle use.

What are the store hours for TEAM Wireless Verizon in Chelsea?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.