Verizon

4.8
972 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
240 S Cochran Ave, Charlotte, MI
48813, United States

Hours

Reviews

4.8
968 reviews
5 stars
884
4 stars
49
3 stars
11
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Sean and Michael, received high praise for their professionalism, knowledge, and helpfulness.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to answer questions thoroughly.

Efficiency

Many reviews highlighted quick service and efficient handling of customer needs, reducing wait times.

Positive Experiences

Overall, customers reported satisfying experiences, often returning due to previous positive interactions.

Teamwork

Multiple reviews mentioned the collaborative efforts of staff members in assisting customers.
  • CS
    Chelsea Sherman
    Nov 14, 2025
    5.0
    Sean is great! Went above and beyond to help me out with my phone transfer. He is easy to work with and very knowledgeable. Will be back for any future upgrades.
  • GC
    Gabrielle Costello
    Nov 7, 2025
    5.0
    Sean was super helpful, honest, and quick! He was super knowledgable and made sure we knew all the things we needed to to trade and get new phones/plans. Highly recommend!
  • SK
    sherry king
    Oct 4, 2025
    5.0
    Sean O'Dell is professional, courteous, & very knowledgeable about all of the products in the Verizon store. We are repeat customers; as long as Sean is around..we'll continue to do business at this particular store!
  • NB
    Natalie Brocieus
    Sep 26, 2025
    5.0
    My husband needed a new phone due to his previous phone no longer has any storage left on it. Michael was very knowledgeable and informative when we asked questions as to why he ran out of storage when he doesn't play apps or download anything. We finally decided it was time for a new one and he set my husband's phone up really quick. We have 2 Verizon stores in our town and we prefer to this location. Thank you!!
  • CH
    Craig Hart
    Sep 20, 2025
    1.0
    If I could give zero stars I would I walk into the store only one person working here and what does he do shakes his head in disapproval as any customers walk in I find that rude no wonder I'm switching carriers

Frequently Asked Questions About Verizon

What products and services does TEAM Wireless offer?

TEAM Wireless offers the latest smartphones, tablets, wireless accessories, full service device repairs, and WeBoost signal amplifiers for home and vehicle use.

Where is the Verizon store located in Charlotte, MI?

The Verizon store is located at 240 S Cochran Ave, Ste A, Charlotte, MI 48813, US.