Verizon

4.8
240 reviews
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Business Details

1418 Bridge St, Charlevoix, MI
49720, United States
(231) 547-4498
http://www.teamwireless.com
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About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
1418 Bridge St, Charlevoix, MI
49720, United States

Hours

Reviews

4.8
237 reviews
5 stars
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5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by staff members, particularly Ash and Tag, highlighting their professionalism, patience, and willingness to go above and beyond.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and plans, which helped customers make informed decisions.

Efficiency

Customers appreciated the quick and efficient service, often mentioning how fast their issues were resolved and how smoothly transactions were handled.

Friendly Atmosphere

The store was described as having a friendly and welcoming environment, with staff being courteous and attentive to customer needs.
  • LW
    Lauren Whitley
    Dec 31, 2025
    5.0
    Ash made the switch from ATT to Verizon so easy! Ash was so kind, knowledgeable and helpful. Her customer service is top notch, we are so happy to have made the switch and met Ash! New phones new plan and saved money! Thank you!!
  • KW
    Kevin Whitley
    Dec 31, 2025
    5.0
    Ash was amazing. We switch from ATT and she made it painless and went above and beyond.
  • AA
    Andy
    Dec 19, 2025
    5.0
    Thank you so much Ash for helping me. Super impressed with you profisinalisim and helpfulness.
  • JC
    Jeffrey Crouse
    Dec 4, 2025
    5.0
    Ash of the Charlevoix location was excellent. Ash’s product and plan knowledge are exceptional. Ash was also able to maneuver through a tricky phone upgrade. Very patient and knowledgeable, 5 out of 5 ⭐️
  • SC
    sandy carter
    Nov 26, 2025
    5.0
    Ash was my sales person and she was phenomenal. She went above and beyond to help me with my issue, and was able to solve my problem, efficiently and professionally. Ash genuinely cares about her customers, and I felt valued and taken very seriously. I would highly recommend anyone to Verizon in Charlevoix, and if you have the good fortune to work with Ash, I know you will not be disappointed.
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Frequently Asked Questions About Verizon

What types of products can I buy at Verizon in Charlevoix?

Verizon offers the latest smartphones, tablets, prepaid wireless, mobile phone accessories, and signal amplifiers from brands like Apple, Samsung, Motorola, Google, Otterbox, and more.

Does Verizon in Charlevoix provide device repair services?

Yes, Verizon is a full-service device repair center specializing in repairing smartphones, tablets, and more.