Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.8
229 reviews
5 stars
207
4 stars
10
3 stars
4
2 stars3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ash and Tag, for their exceptional service, patience, and knowledge.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers often in and out of the store in a short time.
Knowledgeable Staff
The staff was frequently described as knowledgeable about products, plans, and promotions, helping customers make informed decisions.
Problem Solving
Several customers noted the staff's ability to handle complex issues and provide effective solutions, often going above and beyond.
Friendly Atmosphere
The store was described as having a friendly and welcoming environment, contributing to a positive customer experience.
- MHMary HolmNov 6, 20255.0I got brand new Samsung S25 phone and the phoe phone is nice.. Kyle you helped me pick out my phone and case did an excellent job helping me... at Verizon in Charlevoix, Michigan
- DHDennis HilliganNov 3, 20255.0Ash is always friendly, very helpful, and always goes the extra mile. It’s pleasure to go in there.
- JLJack LessenberryOct 29, 20255.0Ash is a superb professional and should be in management
- RARachael AimesburyOct 28, 20255.0Kelly and Ash were extremely friendly and very helpful. I appreciated them so much.
- LPlouis petersonOct 15, 20255.0The store was closed and ash open up the store so I could pay my bill. Thank Ash Great team member.
Frequently Asked Questions About Verizon
What types of products can I buy at Verizon in Charlevoix?
Verizon offers the latest smartphones, tablets, prepaid wireless, mobile phone accessories, and signal amplifiers from brands like Apple, Samsung, Motorola, Google, Otterbox, and more.
Does Verizon in Charlevoix provide device repair services?
Yes, Verizon is a full-service device repair center specializing in repairing smartphones, tablets, and more.
What are the store hours for Verizon in Charlevoix?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Can I pick up my online order in store at Verizon Charlevoix?
Yes, Verizon offers in-store pickup services for your convenience.
What payment options does Verizon in Charlevoix accept?
Verizon accepts various payment methods including Apple Pay, Android Pay, Samsung Pay, cash, Discover, Mastercard, and Visa.
Which languages are spoken at Verizon Charlevoix?
The staff can assist customers in both English and Spanish.
How can I contact Verizon Charlevoix if I have questions?
You can reach them by phone at +1 906-786-3911 or email at info@teamwireless.com.
Is there a coffee shop near Verizon Charlevoix where I can relax before or after my visit?
Yes, Biggby Coffee is nearby, offering a cozy café environment to enjoy coffee, smoothies, and more.
Are there convenient dining options near Verizon Charlevoix?
Yes, McDonald's, Culver's, Burger King, and Royal Thai Restaurant are all close by, providing fast food and diverse dining choices.
If traveling by car, where can I find nearby convenience stores or gas stations near Verizon Charlevoix?
Nearby options include Circle K, Holiday Stationstores, Charlevoix EZ Mart, and Mobil for convenience store and gas station needs.