Verizon

4.8
675 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Caledonia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 9175 Cherry Valley Ave Se.

Location

Verizon
9175 Cherry Valley Ave Se, Caledonia, MI
49316, United States

Hours

Reviews

4.8
663 reviews
5 stars
627
4 stars
6
3 stars
0
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Maddie and Tyler, for their exceptional service, friendliness, and willingness to help.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to solve problems efficiently, with specific mentions of staff members being very knowledgeable about products and services.

Quick Service

Several customers noted the quick turnaround time for service, with many stating they were helped promptly without long waits.

Positive Experiences

Overall, customers reported positive experiences at the Caledonia location, often expressing a desire to return due to the quality of service.

Helpful Solutions

Customers appreciated the staff's ability to provide effective solutions to their issues, including phone upgrades and technical problems.
  • MM
    Madie MH
    2 days ago
    5.0
    Huge thank you to Tyler for putting on my new screen protector. He was kind, thorough and eager to help me.
  • PW
    Paul Wiersma
    3 days ago
    5.0
    Tyler made the transition of our lines over to Verizon seamless. He was willing and available to provide excellent help whenever asked at any point during the process and looked for ways for us to save on our monthly bill. Would highly recommend!
  • LO
    Leah O'Brien
    Nov 13, 2025
    5.0
    Tyler and Chase were amazing! Tyler really took the time to help us with our phone upgrades. He was super personable and extremely knowledgeable. A very nice guy. My husband and I were more than impressed with the service at this location. We will for sure be back if we need anything. Great location and great people here!
  • LS
    Laurie Schultz
    Nov 1, 2025
    5.0
    Tyler from the Verizon wireless in Caledonia was completely there for me being that I’m not so savvy with the cell phone and I wanted to switch to your brand here and he taught me everything that I needed and was able to show me the direction on getting my previous carrier canceled and I am now on Your Verizon and I love it already
  • TT
    Tiffani
    Oct 28, 2025
    5.0
    Maddie is AMAZING to work with. She is extremely thorough and overall fun to interact with. Being helped by her was by far the best Verizon visit I’ve ever experienced. I showed up near closing time and she was so kind and very understanding. She really went above and beyond, I recommend the Caledonia location and asking for Maddie!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Caledonia offer?

Verizon Wireless Zone in Caledonia offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services such as bill payments, new lines, upgrades, device activation, device financing, and wet phone recovery.

Where is Verizon Wireless Zone located in Caledonia?

It is located at 9175 Cherry Valley Ave SE, Ste 8, Caledonia, MI 49316.