The Derm Institute of West Michigan is proud to be your premier source for professional skin treatments in Caledonia, MI. Whether you have a skin condition that requires advanced medical care or you simply wish to preserve your skin's youthful appearance, Dr. Kristi Hawley is your board-certified dermatologist for a wide variety of treatments. Through the experience of Dr. Hawley and our medical staff, coupled with the latest treatments and our patient-first philosophy, we'll diagnose and resolve your unique skin concerns at their core, not just on the surface. Access to qualified skincare is a rare find. You don't have to travel far to find the best, because it is right here in West Michigan at Derm Institute.
Location
Certified by The Derm Institute of West Michigan • Apr 12, 2026
Certified by The Derm Institute of West Michigan • Apr 12, 2026
Monday9:30 AM - 5:30 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday7:30 AM - 3:00 PM
Friday7:30 AM - 3:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
736 reviews
5 stars
689
4 stars
12
3 stars10
2 stars10
1 star
15
KK
Kimberly Kars
Mar 27, 2026
5.0
Great experience, very helpful and professional. Highly recommended
JG
Julissa Garza
Mar 25, 2026
5.0
Had such a great experience with Kelly! From the moment I met her, I felt so comfortable—she just has the best energy. She explains everything in a way that actually makes sense and feels really reassuring. You can tell she genuinely cares. So glad I found her, highly recommend!
GG
gctrekker322
Mar 25, 2026
5.0
Great team. Very knowledgeable. Open to alternate ideas to maintain skin health.
JM
Jammie Marshall
Mar 23, 2026
3.0
I'm happy with the Drem institute of west Michigan, just happy with the nurse practitioner I seen 3x, she really needs manners, other than that I very happy
ML
Mikayla Larson
Mar 3, 2026
2.0
I have been to this dermatology office three times. The first two visits were with a different doctor. I decided to book this last visit with Dr. Bosenbroek (I just know I butchered that - sorry) after doing a little research & reading some good reviews on her practice & care. I came in with consistent cystic acne problems. I’ve had these issues since I was 9 years old & have tried everything - and I mean everything - to cure it. I’ve used multiple treatments such as lots of different kinds of medication, birth control, acutane, natural tea tree oil, certain soaps and moisturizers, blemish patches, etc. Unfortunately, my skin is extremely sensitive as well. You can see how this would be an unfortunate pairing. The only thing that has worked consistently is Spironolactone. I was taking that before getting pregnant. Once I found out I was pregnant, I stopped. However, I did not like some of the side effects & I would like to stop taking medication if it’s not necessary due to some lifestyle choices. I presented these things to the assistant who walked me to my room. She was great and very personable. However, I was disappointed with the doctor’s care. I didn’t feel as if she was personable at all. She recognized that we hadn’t met before & we introduced one another as she walked in the door. Immediately, she jumped right into why medication is what she would recommend without even asking me about my history, what my face has been doing, or why I’m even there. Not to mention, my appointment started 20 minutes later than it was suppose to & I felt rushed during the entire conversation. I felt like I couldn’t get a word in during the appointment & I didn’t feel heard at all. When she left, the assistant provided very helpful feedback & walked me through all that the doctor explained. Like I mentioned before, she was wonderful. I’m really disappointed in the doctor’s practice, however. I left that appointment extremely disappointed, unheard & disheartened. I’m not sure if this is worth mentioning because I have no clue if it was about me or not. But before the doctor came in, I thought I heard my name behind the door & briefly following I heard a voice say, “How do they expect to get better without medication?” I’m not even sure if this was related to me, but after the visit with the doctor, I feel as if it was about me. It seems like a logical conclusion. However, it is very possible it wasn’t. I do not wish any disrespect on the doctor or other practitioners at this facility, but in my personal opinion, I haven’t felt heard or seen at any of my appointments. I will not be coming back to this dermatologist office.
Frequently Asked Questions About The Derm Institute of West Michigan
What services does The Derm Institute of West Michigan offer?
They provide treatments including skin cancer prevention, skin cancer treatment, skin cancer evaluation, botox, filler, cosmetic injections, psoriasis treatment, eczema treatment, rash treatment, wart removal, acne treatment and care, hyperhidrosis treatment, surgical services, microneedling, PRP, IPL laser, hair removal, and various skin care solutions.
What products are available at The Derm Institute of West Michigan?
Products include acne solutions kit, various serums like advanced eye correction and retinol smoothing serum, benzoyl peroxide face and body wash, clear skin pads and sprays, sunscreen varieties, wrinkle busting kit, vitamin C glow pads, and several moisturizing creams.
What are the operating hours for The Derm Institute of West Michigan?
The clinic is open Monday from 9:30 AM to 5:30 PM, Tuesday and Wednesday from 9:00 AM to 5:00 PM, and Thursday and Friday from 7:30 AM to 3:00 PM. It is closed on Saturday and Sunday.
Where is The Derm Institute of West Michigan located?
It is located at 1661 Crystal Springs Blvd SE, Caledonia, MI 49316, United States.
How can I contact The Derm Institute of West Michigan?
You can reach them by phone at +1 616-226-3650 or +1 616-326-0114, and via email at drkbh@derminstituteofwmi.com.
Does The Derm Institute of West Michigan accept credit cards?
Yes, they accept American Express, Discover, and MasterCard, as well as checks.
Is The Derm Institute of West Michigan affiliated with any social media?
Yes, they have a Facebook page at https://www.facebook.com/DermInstituteWestMichigan/.
What nearby healthcare facilities can I visit around The Derm Institute of West Michigan?
Nearby healthcare facilities include MiKids Pediatrics, The Center for Physical Rehabilitation, Pinnacle Counseling and Psychotherapy Services, Thiapple River Orthopedics, and several chiropractors like Thrive Chiropractic and Dr. Nicole Bumhoffer.
Are there places for fitness and wellness near The Derm Institute of West Michigan?
Yes, nearby fitness and wellness options include Snap Fitness and RedWater Fitness StoneWater, as well as West Michigan Craniosacral Therapy which offers naturopathic and chiropractic care.
What nearby spots can I visit for dining or relaxation before or after my appointment at The Derm Institute of West Michigan?
You can enjoy local dining at FireRock Grille, a steakhouse and bar, or visit Crystal Cone Shoppe for ice cream and smoothies. For relaxation, Stonewater Country Club and Crystal Springs Country Club offer active life options with bars and event spaces.
Brand Certified Facts from The Derm Institute of West Michigan
This information is certified by The Derm Institute of West Michigan and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: