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Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kathya, Caleb, and Tara.
Service Issues
Some customers reported long wait times and confusion during transactions, leading to dissatisfaction with the service experience.
Product Knowledge
While many employees were noted for their expertise, there were instances where staff lacked knowledge about products and services, causing frustration for customers.
Store Environment
The store was generally described as clean and welcoming, contributing positively to the customer experience.
Pricing and Plans
Customers appreciated the competitive pricing and value of plans offered, although some expressed concerns about specific product quality.
KL
Kellie Lynne
2 days ago
5.0
Kathya is the best. Efficient, kind, helpful, and went above and beyond! Highly recommend
MW
Michael Watson
4 days ago
5.0
Manager was very attentive, great customer service!! I had many questions before switching over from T-Mobile, all my questions were answered and she was very honest and upfront
LQ
Louise Quesnelle
6 days ago
5.0
The manager took great care of me! I was on a budget and she directed me to the most affordable phone that got my budget! I came from T-Mobile and this is by far the best customer service I've had in a while Thank you
VB
Vicki Blake
Jan 4, 2026
5.0
Highly satisfied with my purchase thank you
SS
SHERRY SNYDER
Dec 27, 2025
3.0
The girl who helped me was a very nice girl and helped me with all my problems and questions. Last time I was here a delt with the manager and she wasn't half as helpful as the other employee.