Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Brighton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
424 reviews
5 stars
214
4 stars
55
3 stars
27
2 stars
24
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some were praised for their helpfulness and patience, while others were criticized for rudeness and lack of assistance.
Long Wait Times
Many customers reported long wait times to be served, often exceeding 30 minutes, leading to frustration.
Sales Practices
Several reviews highlighted aggressive upselling tactics and misinformation regarding products and services, causing dissatisfaction.
Knowledgeable Staff
Certain employees, particularly Torrey, Demetrius, and Bryce, received commendations for their expertise and ability to resolve issues effectively.
Store Management
Negative feedback regarding management's responsiveness and customer handling, with some customers feeling dismissed or poorly treated.
- SESeth Evans2 days ago5.0Bryce, 5 stars on all aspects. Deserves a promotion. He’s not number one in sales at this store for no reason. He will treat you right and most importantly lower your bill. When you go in ask for Bryce for 5 star treatment.
- BHBrian Heiden5 days ago3.0The employee wasn’t very friendly.
- LBlinda berryNov 13, 20255.0Maurice did an amazing job. He helped us get our upgrades and phone transfers done. He was friendly and smiling.
- MDMarie DingleyNov 5, 20251.0No phone to talk to an associates
- CHChristine HawksNov 4, 20251.0Came in 45 minutes before close wanting to transfer a number, gave us a number to call with no instructions, 9 days later still cant figure out how to transfer the number. Im just trying to buy a phone but verizon makes it like rocket science. Seems no one wants to help me
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Brighton, MI?
The Verizon store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of mobile brands does the Verizon store in Brighton offer?
Verizon in Brighton offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon store in Brighton?
The store provides mobile plans, wireless internet plans, and voice plans along with products like business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon in Brighton offer in-store pickup and delivery options for online orders?
Yes, Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Can I schedule an appointment at the Verizon Brighton store online?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
Where is the Verizon store located in Brighton?
The store is located at 8615 W Grand River Ave, Brighton, MI 48116.
What payment methods does the Verizon Brighton store accept?
They accept checks, debit cards, and mobile NFC payments; cash is not required.
How can nearby Panda Express and MOD Pizza enhance my visit to Verizon in Brighton?
You can easily grab a quick meal at nearby Panda Express or MOD Pizza before or after shopping at Verizon, making your visit more convenient and enjoyable.
Is the Brighton Mall near the Verizon store, and what advantage does it provide?
Yes, Brighton Mall is nearby, allowing you to combine your Verizon visit with shopping or entertainment at the mall.
Are there any financial services near the Verizon store in Brighton?
Yes, TCF Bank and Huntington Bank are nearby, which can be useful if you need banking services during your visit to Verizon.