Brand Certified
Verizon
4.7(467 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
6684 Whitmore Lake Rd, Brighton, MI
48116, United States
Certified by Verizon • Mar 01, 2026
(810) 360-0767
Certified by Verizon • Mar 01, 2026
https://shop.wirelesszone.com/mi/brighton/6684-whitmore-lake-rd
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Brighton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6684 Whitmore Lake Rd.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.7
467 reviews
5 stars
424
4 stars
15
3 stars3
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of employees like Jordan, Josh, and Michael.
Sales Experience
Many reviews highlighted positive experiences during the sales process, with staff providing clear explanations and assistance in selecting plans and devices.
Technical Support
Several customers noted the staff's ability to resolve technical issues efficiently, making the transition to new devices smooth and stress-free.
Mixed Experiences
While most feedback was positive, some customers reported issues with billing and service promises not being fulfilled, indicating a need for improvement in these areas.
- GGGeorge GalaitsisFeb 24, 20265.0Great service. Got a new iPhone and we were helped immediately. My family will be doing all our phone/tablet related business in this store from now on.
- RHRon HowardFeb 20, 20265.0The Verizon store on Lee road gave us the best service of any Verizon store or phone call. Above and beyond!
- EJErin JarvisFeb 19, 20265.0Andrew and Steve were so very helpful to my daughter and I. We were having trouble connecting our phones on family sharing and Andrew and Steve got us through the process with ease!! We are so grateful and will continue to use this store location in the future!
- MBMeg BaldwinFeb 11, 20265.010/10 customer service!!! Jordan and the team at this location are the absolute best!!! I loved working with Jordan to create a new phone plan. He is so helpful, knowledgeable, and just an overall such a joy to work with! I tell everyone to come to this location because of Jordan 🙌 !!!! Highly recommend!!!
- AAAngel AveyFeb 6, 20265.0The best experience! Jordan is the best! Ask for Jordan he knows how to help with everything! Knowledgeable, helpful and very kind! So thankful! Been with Verizon for 13 years and this is the best customer service we’ve ever had!
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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