Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Brighton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6684 Whitmore Lake Rd.
Location
Hours
Reviews
4.7
455 reviews
5 stars
412
4 stars
15
3 stars3
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of employees like Josh, Michael, and Steve.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining products and services, ensuring customers understood their options and making informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported issues with service promises not being fulfilled and dissatisfaction with certain transactions.
Store Environment
The store was noted for being busy but generally well-staffed, with a friendly atmosphere that contributed to positive customer experiences.
- THTyler HarrisJan 3, 20265.0Jordan is awesome! My phone broke and I needed a new one ASAP. He was very personable and helped me out. He was very patient and super helpful.
- BDBrett DeMarcoDec 29, 20252.0Salespeople were nice but beware. They charged us a "Ready Set Go" fee of $49.99 on each of two phones we upgraded and one we bought new. $150 total! My understanding *now* is, that was for transferring our data, but really, if you have any technical ability at all, you could do it on your own. If I had known this I would have done it myself! Next time I will buy directly from Verizon and perform the upgrade myself.
- MHMegan HaneyDec 28, 20255.0We had an amazing experience at Verizon thanks to Jordan. He was incredibly helpful, patient, and knowledgeable, and really went above and beyond to help us out. Everything was explained clearly, and we left feeling confident and taken care of. Customer service like this is rare, thank you Jordan!!
- MMMackenzie MeadowsNov 26, 20255.0Amazing staff and customer service. Josh has helped me with three seperate upgrades on my phones, watches and ipads. He always help us stay on the right plan for our family. Highly recommend this location for all your Verizon needs.
- JHJim HendersonNov 6, 20255.0Stephan Jolly made the purchase and transfer of a new phone, easy and stress free. I will always return to this Verizon store for my phone needs.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Brighton provide?
Verizon Wireless Zone in Brighton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines, upgrades, device activation and financing, wet phone recovery, and more.
What brands and products are available at Verizon Wireless Zone in Brighton?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, and accessories including phone cases, screen protectors, charging cables, Bluetooth headphones, smartwatches, and mobile hotspots.
What are the opening hours for Verizon Wireless Zone in Brighton?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Wireless Zone in Brighton offer in-store and curbside pickup?
Yes, they offer both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or check deals at Verizon Wireless Zone in Brighton?
You can schedule appointments via https://wirelesszone.com/appointments/ and check great deals at https://wirelesszone.com/offers/. Additionally, the My Verizon app is available for quick scheduling and service management.
What is the address and contact number for Verizon Wireless Zone in Brighton?
The store is located at 6684 Whitmore Lake Rd, Brighton, MI 48116. You can contact them at +1 810-360-0767 or email wz703@wireless-zone.com.
Which nearby stores can I visit with Verizon Wireless Zone for a convenient shopping trip?
You can pair your visit with nearby stores like Kohl's department store for clothing and shopping, Sephora for beauty supplies, or Costco for wholesale and groceries, all close to Verizon Wireless Zone.
Are there nearby dining options around Verizon Wireless Zone in Brighton?
Yes, nearby dining options include TGI Fridays and Texas Roadhouse steakhouses, Wendy's fast food, Tim Hortons coffee shop, and Pita Way Mediterranean restaurant, perfect for a meal before or after visiting Verizon.
What fitness and wellness centers are near Verizon Wireless Zone in Brighton?
Close by, you can find Jazzercise gym for fitness, Weight Watchers for weight loss support, and several beauty salons like Salon Vida and Pretty Brows and Spa to complement your visit.
How can nearby businesses like KSI Kitchen & Bath or Flagstar Bank benefit customers visiting Verizon Wireless Zone?
Customers can conveniently schedule tech service at Verizon and also handle home-related needs at KSI Kitchen & Bath or manage financial services like banking or mortgage at Flagstar Bank, all within the vicinity.