Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Brighton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6684 Whitmore Lake Rd.
Location
Hours
Reviews
4.7
451 reviews
5 stars
409
4 stars
15
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Steve, Josh, and Michael.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, with many customers noting that their issues were resolved in a timely manner.
Knowledgeable Staff
Customers appreciated the expertise of the employees, particularly in helping with phone setups, troubleshooting, and explaining plans.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding promises made by staff that were not fulfilled.
Store Environment
The store was noted for being busy but well-staffed, allowing for a generally positive shopping experience.
- JHJim HendersonNov 6, 20255.0Stephan Jolly made the purchase and transfer of a new phone, easy and stress free. I will always return to this Verizon store for my phone needs.
- MHMichelle HendersonNov 3, 20255.0Steven was very helpful and service oriented. Will come back to this location from now on. Thank you!
- SFSandy FalkiewiczOct 14, 20255.0Steve helped me with my phone issue. Very helpful!
- LBLaurel BeyerOct 7, 20255.0Jordan was very patient, knowledgeable and thoughtful! He was a joy to work with.
- JOJane OllilaOct 3, 20255.0Carter was the kindest most patient young man person that I've dealt with in the last several years. I came into this store with a broken phone and broken heart! While he wasn't able to fix my old phone he spent a great deal of time helping me set up a new one. What an awesome young man!
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Brighton provide?
Verizon Wireless Zone in Brighton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines, upgrades, device activation and financing, wet phone recovery, and more.
What brands and products are available at Verizon Wireless Zone in Brighton?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, and accessories including phone cases, screen protectors, charging cables, Bluetooth headphones, smartwatches, and mobile hotspots.
What are the opening hours for Verizon Wireless Zone in Brighton?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Wireless Zone in Brighton offer in-store and curbside pickup?
Yes, they offer both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or check deals at Verizon Wireless Zone in Brighton?
You can schedule appointments via https://wirelesszone.com/appointments/ and check great deals at https://wirelesszone.com/offers/. Additionally, the My Verizon app is available for quick scheduling and service management.
What is the address and contact number for Verizon Wireless Zone in Brighton?
The store is located at 6684 Whitmore Lake Rd, Brighton, MI 48116. You can contact them at +1 810-360-0767 or email wz703@wireless-zone.com.
Which nearby stores can I visit with Verizon Wireless Zone for a convenient shopping trip?
You can pair your visit with nearby stores like Kohl's department store for clothing and shopping, Sephora for beauty supplies, or Costco for wholesale and groceries, all close to Verizon Wireless Zone.
Are there nearby dining options around Verizon Wireless Zone in Brighton?
Yes, nearby dining options include TGI Fridays and Texas Roadhouse steakhouses, Wendy's fast food, Tim Hortons coffee shop, and Pita Way Mediterranean restaurant, perfect for a meal before or after visiting Verizon.
What fitness and wellness centers are near Verizon Wireless Zone in Brighton?
Close by, you can find Jazzercise gym for fitness, Weight Watchers for weight loss support, and several beauty salons like Salon Vida and Pretty Brows and Spa to complement your visit.
How can nearby businesses like KSI Kitchen & Bath or Flagstar Bank benefit customers visiting Verizon Wireless Zone?
Customers can conveniently schedule tech service at Verizon and also handle home-related needs at KSI Kitchen & Bath or manage financial services like banking or mortgage at Flagstar Bank, all within the vicinity.