VCA Brighton Animal Hospital

Reviews

• CM

  Craig Mehaffey

  3 days ago
  2.0
  They get 2 stars because everyone on staff except the vet Jessica Richter is great. Her attitude and pushy nature brings it all the way down from 5 stars to 2. Went to appointment with my healthy dog to get his vaccines required. They try tell me I should get a blood work up on my dog for $100+ extra on top of the almost $300 I’m already paying. This is after they even check him over and say everything appears good as well. When I say no… very clearly they try to start some sob story about other dogs diagnosis… I stop them before hand and say no again. Now I’ve worked in sales most of my life… I get overcoming an objection but when someone clearly states to you they are not going to do and pay for an unnecessary test that is not a health requirement you don’t keep on going. Especially after the second time. Instead this person tries to tell me the customer not to cut her off. No lady I cut you off because it didn’t matter what you said I wasn’t going to do it. So stop wasting all our time and also understand that I am the customer… you don’t tell me what I need to spend my money on and when the customer says no… not once but twice you don’t continue to push and even worse tell them not to cut you off… no lady again you stop pushing someone to spend money on something that is not medically necessary at the moment when they tell you multiple times NO. Completely unprofessional and isn’t the first time I’ve dealt with similar from her. If not for everyone else there id never step foot in the place as long as she is there.
• AP

  Anthony Purcell

  Nov 22, 2025
  4.0
  Everything is ran on computers and apps nowadays it was tough getting any information unless you're the soul name on the account.. 🤷 all I was trying to do was share a link to a uploaded video on the cloud to have the main vet have a look at the felines behavior.. it's not that big of a deal but when you're worried about your animal friend and days are going by.. it's tuff
• TM

  T Mc

  Nov 6, 2025
  5.0
  I have two dogs and we take them both here for care - one dog very nervous / angry at the vet. The staff is so patient and flexible with him in order to give the care he needs!
• LG

  Lawrence Gonzales

  May 30, 2024
  5.0
  Just wanted to recognize everyone at VCA Brighton animal hospital. We’ve taken our lab Blanca there for the last two years and every time everyone there has been friendly, professional, respectful, patient and caring. Just like to shout out to the entire staff and thank everyone for all you do! Also highly recommend them to anyone who’s looking for someone to care for their pet. Thank you for everything you do every day!