Brand Certified
Best Buy
4.1(2090 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
8487 W Grand River Ave, Brighton, MI
48116, United States
Certified by Best Buy • Mar 01, 2026
(810) 225-8773
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/mi/brighton/8487-w-grand-river-ave-841.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
2,090 reviews
5 stars
1,122
4 stars
480
3 stars
206
2 stars
82
1 star
200
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for being knowledgeable and helpful, although some noted inconsistencies in service quality.
Customer Service
Feedback on customer service was mixed; while some had positive experiences, others reported poor service and long wait times.
Inventory Issues
Several reviews highlighted issues with stock availability, with customers frequently finding items out of stock.
Curbside Pickup
Customers appreciated the efficiency of the curbside pickup service, noting quick and seamless experiences.
Product Quality Concerns
There were complaints regarding product quality and warranty issues, particularly with appliances and electronics.
- BSBob ShawFeb 23, 20264.0Easy return, but only one clerk, so a wait.
- LCLawrence CongerFeb 22, 20264.0Variety of products seemed to have reduced over the years, but deals are still available.
- DADavid AdamsFeb 19, 20265.0Placed an order on line and went in to pick up product. Staff were very friendly and I was in and out in 5 minutes.
- SMsarmad mikhoFeb 7, 20261.0Came here to exchange my AirPods that were still under apple care, and I also have geek squad support. I was waiting for over 40 minutes for a simple exchange. It was clear to me that nobody wanted to assist me, they kept pushing me back and forth with the geek squad and the other service desks. Almost an hour and a half later after pushing me back and forth (by the way this is a simple exchange), ended up telling me I had to be assisted at the Novi location. The whole time I was there, they made me feel isolated and like I’m doing something wrong. Horrible service, don’t know what they’re doing, and trust me I don’t write bad reviews unless the business operates poorly like this BestBuy location.
- SAsophie atwellJan 24, 20265.0Their cashier Vic is absolutely incredible! Our brief interaction left a mark on my day, he is such a sweet, ambitious young man!! You guys have an amazing worker on your hands :) Keep up your hard work Vic, and keep smiling, it’s awfully contagious.
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy in Brighton, MI?
Best Buy in Brighton, MI is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy at 8487 W Grand River Ave offer curbside pickup?
Best Buy offers curbside pickup service for your convenience.
What types of products can I find at the Best Buy located on W Grand River Ave?
You can shop for TVs, computers, appliances, and more at Best Buy, along with expert advice and Geek Squad support all in one place.
Is the Best Buy store in Brighton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at this Best Buy location?
Best Buy accepts debit cards and paychecks; cash-only payments are not required.
Does Best Buy provide in-store shopping options and repair services?
Yes, you can shop in-store and also benefit from service repair options at this location.
Are appointments required for service or shopping at Best Buy Brighton?
No, appointments are not required for shopping or services at this Best Buy location.
Which nearby businesses can I visit after shopping at Best Buy Brighton?
After shopping at Best Buy, you might enjoy visiting nearby places such as PetSmart for pet supplies, Banfield Pet Hospital for veterinary care, or Gourmet Garden for Chinese and Asian cuisine.
Are there any fitness centers close to Best Buy on W Grand River Ave?
Yes, you can visit Orangetheory Fitness Brighton and Spirit Rising Yoga & Meditation, both nearby for your fitness and wellness needs.
Can I find real estate services close to Best Buy Brighton?
Yes, there are several real estate agents and agencies nearby, including Scott Group Executive Realtors, MI Roots Real Estate Group, and Lindsey Kovacs of MI Roots Group, among others.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website