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Verizon

4.8
(795 reviews)
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Business Details

4036 Telegraph Rd, Bloomfield Hills, MI
48302, United States
(248) 593-3400
http://www.teamwireless.com
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About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
4036 Telegraph Rd, Bloomfield Hills, MI
48302, United States

Hours

Reviews

4.8
795 reviews
5 stars
745
4 stars
17
3 stars
2
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lapeer, Joey, and Joseph providing excellent service.

Professionalism

Reviews highlighted the professionalism of the staff, noting their ability to handle multiple customers efficiently and provide thorough explanations.

Efficiency

Customers appreciated the quick and seamless service, particularly during phone upgrades and data transfers, with several reviews mentioning the staff's ability to resolve issues promptly.

Negative Experiences

A few customers reported negative experiences, citing rude behavior and a lack of transparency regarding fees, indicating inconsistency in service quality.
  • AI
    Ahmad IKEEPIT1000
    Feb 12, 2026
    5.0
    Kieara was so helpful today she helped me with my reconnecting my service and also with fixing my bill and helping with promo corrections she has so much patience I really recommend her to everyone who is a customer with Verizon she’s awesome! Highly recommend and she will be upgrading my tablet soon
  • KS
    Kristen Eleni Shellenbarger
    Feb 10, 2026
    5.0
    Very helpful and prompt
  • YJ
    Yvonne Johnson
    Jan 11, 2026
    5.0
    Got everything I needed and very friendly and professional
  • AC
    Adam Clarkson
    Dec 30, 2025
    5.0
    Lapeer is attentive, polite and a strong multi-tasker. He was able to handle our family while attending to 3 separate customers providing excellent support. He should be recognized, thank you.
  • AD
    Arthur Detiege
    Dec 22, 2025
    5.0
    Lapeer is Awesome! He was courteous, attentive and knew exactly what I needed for my company phone. Thank you again,Lapeer
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Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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