Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.8
788 reviews
5 stars
738
4 stars
18
3 stars2
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Lapeer, Joey, and Joseph for their exceptional service.
Professionalism
Reviews highlighted the professionalism of the staff, noting their ability to handle multiple customers efficiently and provide clear explanations of services and fees.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to hidden fees and poor service, indicating inconsistency in customer interactions.
Efficiency
Customers frequently mentioned the quick and efficient service they received, particularly during phone upgrades and account setups.
- ACAdam ClarksonDec 30, 20255.0Lapeer is attentive, polite and a strong multi-tasker. He was able to handle our family while attending to 3 separate customers providing excellent support. He should be recognized, thank you.
- ADArthur DetiegeDec 22, 20255.0Lapeer is Awesome! He was courteous, attentive and knew exactly what I needed for my company phone. Thank you again,Lapeer
- GMgrace maloofDec 18, 20255.0Joey was great! Very helpful!!
- DLD. L.Nov 22, 20251.0Would give negative stars if possible. Horrible customer service. More focused on sale than the customer. Over charged fees. Lots of hidden fees and service charges.
- HMHolly McCarthyNov 21, 20251.0Terrible experience. Staff were condescending and rude. Didn't explain additional fees that would be associated with the new devices. Kept going into the back room to eat...Would never advise anyone to go there. Couldn't believe they would treat a customer the way I was treated.
Frequently Asked Questions About Verizon
What services does Verizon at 4036 Telegraph Rd offer?
Verizon offers the latest smartphones, tablets, wireless accessories, full device repair services, and signal amplifiers for home and vehicle use.
What are the regular business hours for Verizon at Bloomfield Hills?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does Verizon provide in-store pickup services?
Yes, Verizon offers in-store pickup services for purchases.
What payment methods are accepted at Verizon in Bloomfield Hills?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Verizon customer support at this location?
You can call their local phone at +1 248-593-3400 or email info@teamwireless.com for assistance.
What is the official website of Verizon at 4036 Telegraph Rd?
The official website is http://www.teamwireless.com.
Are there any dessert places near Verizon where I can grab a treat after my visit?
Yes, Crumbl - Bloomfield Hills, a patisserie and dessert shop, is nearby and a great place to enjoy some sweets.
Is there a coffee shop close to Verizon for a quick coffee break?
Starbucks, a popular coffee shop and smoothie juice bar, is located nearby for your convenience.
Are there other mobile phone stores near the Verizon location that customers might find useful?
Yes, Cellular and More, Verizon Authorized Retailer and Cellular and More - Bloomfield Hills are nearby mobile phone stores.
If I'm visiting Verizon, are there places nearby where I can get a quick meal?
Yes, SUBWAY (sandwich shop), Rio Wraps (Mexican restaurant), PizzaPapalis (Italian pizza restaurant), and Brooklyn Bagel (bagel shop) are nearby options for a quick meal.