Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bloomfield Hills, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
345 reviews
5 stars
310
4 stars
14
3 stars1
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Kevin, Hani, and Travis.
Sales Experience
Several reviews mentioned positive experiences with sales representatives who provided clear explanations and assistance during the purchasing process.
Negative Experiences
A few customers reported issues with specific employees, citing poor communication and unprofessional behavior, particularly with Hani and the store manager.
Billing Issues
Some customers expressed frustration over unexpected fees and billing practices, indicating a lack of transparency in transactions.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
- RPRamya PalDec 26, 20251.0Hani was the salesperson, and the service we received was very unsatisfactory. We understand that things can happen, but this wasn’t our mistake — this issue happened either on his end or on Verizon’s end. He never explained what was going on or how he was trying to fix it. He only called to request access to our account and promised he would update us before the end of the business day, but we never heard back. What’s even more frustrating is that he replied to one of our texts as if nothing had happened, and then stopped responding altogether. Meanwhile, our account is now a complete mess because of this. He never apologized, never clarified the issue, and never took the time to keep us informed. At the very least, we expected to be kept updated, but he couldn’t even do that. This has been very disappointing.
- JNJeff NowickiDec 23, 20255.0Travis is a rockstar and did a great job
- SWShelby WagerDec 12, 20255.0Travis was great to work with!
- SSsusan schwartzDec 10, 20255.0The guys were great - friendly professional and kind
- LMLinda MorrisonDec 4, 20255.0I'm not sure about the product but the order and delivery was great.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Bloomfield Hills?
You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection at Verizon in Bloomfield Hills.
What are the store hours for Verizon in Bloomfield Hills?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon in Bloomfield Hills offer in-store pickup services?
Yes, Verizon offers in-store pickup services at the Bloomfield Hills location.
What brands of accessories and devices does Verizon carry in Bloomfield Hills?
Verizon carries brands including Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more at the Bloomfield Hills store.
What payment methods are accepted at the Verizon store in Bloomfield Hills?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at Verizon in Bloomfield Hills?
Yes, Verizon welcomes electronics recycling at this location.
Which nearby restaurants can I visit before or after shopping at Verizon in Bloomfield Hills?
Nearby restaurants include Delicious Thai, Los Gatos Tacos, Cafe ML, Jersey Bagel Deli & Grill, Buddy's Pizza, SUBWAY, Beyond Juicery and Eatery, and Honey Tree Grille.
What nearby wellness services are available near Verizon in Bloomfield Hills?
Nearby wellness services include LaVida Massage, Hand & Stone Massage and Facial Spa, Evolution Nails, and Karma Yoga studio.
Are there convenient banking options near the Verizon store in Bloomfield Hills?
Yes, PNC Bank is located nearby for your banking and mortgage needs.
Is there public transit or ATMs near the Verizon store for customer convenience?
Yes, BudgetCoinz Bitcoin ATM is nearby for cash withdrawals and Bitcoin transactions, assisting your financial needs during your visit.