Brand Certified
Verizon
4.9(561 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
1355 Mall Dr, Benton Harbor, MI
49022, United States
Certified by Verizon • Mar 01, 2026
(269) 921-3069
Certified by Verizon • Mar 01, 2026
https://shop.wirelesszone.com/mi/benton-harbor/1355-mall-dr
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Benton Harbor, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1355 Mall Dr.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.9
561 reviews
5 stars
543
4 stars4
3 stars1
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jajuan and Aaron.
Store Experience
Many reviews highlighted a quick and efficient service experience, with minimal wait times reported.
Mixed Feedback
While the majority of reviews were positive, there were isolated incidents of poor service and disrespect from staff, particularly involving Justin and Aaron.
Loyalty
Several long-term customers expressed their continued loyalty to the store, emphasizing their positive experiences over the years.
- RKRhonda KlingFeb 11, 20265.0Justin was very helpful today enabling pop ups on my phone!
- MJMadeleine JohnstonJan 21, 20265.0justin was great with ordering my phone and getting it all set up!
- IIIrishKirbyJan 3, 20265.0I visited this Verizon store this morning to have my new cell phone activated. Jajuan was my consultant and he was wonderful, very knowledgeable and super helpful. There was no wait at this location either. In the past, I've spent a lot of time waiting for help at the St. Joseph location. So do yourself a favor and visit this location for all of your Verizon needs.
- CCCameron CoburnDec 1, 20255.0Justin R. (Manager) was great to work with. He had my new phone set up in less than 20 minutes. He was friendly and professional the entire time. Highly recommend this store.
- SCSteve CobbNov 30, 20251.0Justin was not respectful and lied instead of helping me he told me I was better off sitting at home and ordering online he looked at my appearance and made little remarks like he didn’t want to help me dispite 720 credit score I won’t recommend coming inside this location to get service they won’t help you.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Benton Harbor offer?
Verizon Wireless Zone in Benton Harbor offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services such as bill payments, new lines, upgrades, device activation, financing, and more.
Where is Verizon Wireless Zone located in Benton Harbor?
It is located at 1355 Mall Dr, Ste A, Benton Harbor, MI 49022, US.
What are the store hours for Verizon Wireless Zone in Benton Harbor?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon Wireless Zone store?
Yes, they offer in-store pickup and curbside pickup services.
What payment options are accepted at Verizon Wireless Zone in Benton Harbor?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, Samsung Pay, and Visa.
How can I schedule an appointment with Verizon Wireless Zone Benton Harbor?
You can schedule an appointment online at https://wirelesszone.com/appointments/ or through the My Verizon app.
What brands of devices and accessories are available at Verizon Wireless Zone Benton Harbor?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Benton Harbor?
Nearby you can visit Great Clips for a haircut, Planet Fitness for a workout, or enjoy a meal at El Rodeo Mexican Restaurant.
Are there other mobile phone stores near Verizon Wireless Zone Benton Harbor?
Yes, nearby mobile phone stores include AT&T Store, Metro by T-Mobile, RadioShack, and Phone Repairs LLC.
Is the U.S. Army Recruiting Station near Verizon Wireless Zone Benton Harbor?
Yes, the U.S. Army Recruiting Station is located nearby, which could be useful for those interested in armed forces recruitment while visiting the area.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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