Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Benton Harbor, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1355 Mall Dr.
Location
Hours
Reviews
4.9
551 reviews
5 stars
533
4 stars4
3 stars1
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their excellent service.
Store Experience
Many reviews noted a quick and efficient service experience, with minimal wait times reported.
Mixed Feedback
While most reviews were positive, there were a few instances of negative experiences, particularly regarding disrespectful behavior from some staff members.
- IIIrishKirbyJan 3, 20265.0I visited this Verizon store this morning to have my new cell phone activated. Jajuan was my consultant and he was wonderful, very knowledgeable and super helpful. There was no wait at this location either. In the past, I've spent a lot of time waiting for help at the St. Joseph location. So do yourself a favor and visit this location for all of your Verizon needs.
- CCCameron CoburnDec 1, 20255.0Justin R. (Manager) was great to work with. He had my new phone set up in less than 20 minutes. He was friendly and professional the entire time. Highly recommend this store.
- SCSteve CobbNov 30, 20251.0Justin was not respectful and lied instead of helping me he told me I was better off sitting at home and ordering online he looked at my appearance and made little remarks like he didn’t want to help me dispite 720 credit score I won’t recommend coming inside this location to get service they won’t help you.
- MRMarcos RecinosNov 4, 20255.0Good people!!
- DSDavone SimonAug 19, 20255.0Got in and fairly quick. The Rep was very knowledgeable and courteous.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Benton Harbor offer?
Verizon Wireless Zone in Benton Harbor offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services such as bill payments, new lines, upgrades, device activation, financing, and more.
Where is Verizon Wireless Zone located in Benton Harbor?
It is located at 1355 Mall Dr, Ste A, Benton Harbor, MI 49022, US.
What are the store hours for Verizon Wireless Zone in Benton Harbor?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon Wireless Zone store?
Yes, they offer in-store pickup and curbside pickup services.
What payment options are accepted at Verizon Wireless Zone in Benton Harbor?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, Samsung Pay, and Visa.
How can I schedule an appointment with Verizon Wireless Zone Benton Harbor?
You can schedule an appointment online at https://wirelesszone.com/appointments/ or through the My Verizon app.
What brands of devices and accessories are available at Verizon Wireless Zone Benton Harbor?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Benton Harbor?
Nearby you can visit Great Clips for a haircut, Planet Fitness for a workout, or enjoy a meal at El Rodeo Mexican Restaurant.
Are there other mobile phone stores near Verizon Wireless Zone Benton Harbor?
Yes, nearby mobile phone stores include AT&T Store, Metro by T-Mobile, RadioShack, and Phone Repairs LLC.
Is the U.S. Army Recruiting Station near Verizon Wireless Zone Benton Harbor?
Yes, the U.S. Army Recruiting Station is located nearby, which could be useful for those interested in armed forces recruitment while visiting the area.