Verizon

4.8
1564 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
10930 Belleville Road, Belleville, MI
48111, United States

Hours

Reviews

4.8
1,555 reviews
5 stars
1,428
4 stars
69
3 stars
13
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful during their visits.

Product Knowledge

Many reviews highlighted the staff's expertise in explaining products and services, making the purchasing process easier for customers.

Patience and Support

Several customers noted the patience of the staff, especially when assisting with phone setups and upgrades.

Efficiency

Customers appreciated the quick and hassle-free service, with many mentioning fast processing times during their visits.

Positive Experiences

Overall, the majority of reviews reflected a high level of satisfaction with the service received, with many recommending the store to others.
  • ED
    Elder Kojo Darden
    2 days ago
    5.0
    I brought my wife there to acquire a case for her I phone. And typically, she could not readly decide which one she wanted. After 'trying on' several case she made a decision. The agent was very patient through it all. This is why I appreciate him so much.
  • SD
    Sheri Devlin
    5 days ago
    5.0
    Haven't upgraded phone in years. Michael was very kind, patient and very informative. He switch everything to new phone and and answered my questions. Kudo's to Michael for excellent customer service!
  • JE
    Jennifer Esper
    5 days ago
    5.0
    Corey helped me upgrade my phone! We hit a couple snags and it turned into couple day project, he was amazing at keeping me updated with Verizon customer service and assisted me over the phone to avoid multiple trips to the store!
  • TT
    Tiffany Thomas
    5 days ago
    5.0
    We had Michael and I was coming in to upgrade 4 of our lines. The store was busy yet he managed to multi-task and gave great attention to detail. I found he was social, professional and incredibly productive while managing the needs of multiple customers a very impressive! The store manager was also here at the time of trade in and he seemed very approachable, kind and appeared to be very helpful to the many customers in the store. All around a well rounded team and I left confident we got the best deal possible!
  • BC
    Bounty Hunter Crash
    Oct 31, 2025
    5.0
    ⭐⭐⭐⭐⭐ Review for Michael: The Man, The Myth, The Machine We spent almost 8 hours running into every problem known to man. Many times my wife and I almost gave up, yet he persevered and kept us grounded. By the end of the ordeal we chuckled after hours of deciphering broken English and climbing supervisor ladders. I could tell we were 1-2 Supervisors from the president of Verizon by the end no doubt. He went above and beyond ensuring we left happy even after all the trouble. Some say he once fixed a problem just by glaring at it. Others claim he runs on pure caffeine and quiet rage against inefficiency. It’s also rumored that printers don’t jam when he’s around, traffic lights turn green out of respect, and Wi-Fi signals get stronger just to impress him. All I know is: when Michael’s on the job, things get done right — the first time.

Frequently Asked Questions About Verizon

What services does Verizon at 10930 Belleville Road offer?

TEAM Wireless at Verizon offers the latest smartphones, tablets, wireless accessories, full device repair for smartphones and tablets, and is a WeBoost Authorized Retailer of signal amplifiers for home and vehicle use.

What are the store hours for Verizon in Belleville, MI?

Verizon is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 18 PM.