Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bay City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
489 reviews
5 stars
224
4 stars
83
3 stars
39
2 stars
44
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness while others were criticized for being rude and dismissive.
Wait Times
Customers frequently reported long wait times and inefficient service, with many leaving without assistance.
Elderly Care
Several reviews highlighted concerns about the treatment of elderly customers, with instances of upselling and lack of proper assistance.
Product Knowledge
While some employees demonstrated strong product knowledge, others were noted for providing incorrect information or failing to address customer needs.
Store Management
Negative feedback regarding store management, including unprofessional behavior and lack of support for staff and customers.
- AKAmanda Krause2 days ago1.0Very slow service. Waited over a hour just to trade in my old phone. A couple employees were just walking around and not helping customers. . Ended up leaving and going to a different Verizon store.
- MSMick SilvasNov 9, 20255.0Although I am a Metro by t-mobile employee, I still get great customer service from all of your locations. I highly recommended for your excellent customer service. 👌
- LOLauren OsantoskiNov 6, 20255.0John and Alicia were the absolute BEST!!!! They provided something for me that I never thought I could have. Even visited with Robbie for a bit. It’s nice to know that you can count on Verizon to do the unthinkable. Bay City Verizon rocks!!!! Thank you so much Alicia and John!!! You are the GREATEST!!!
- JCJo ConOct 11, 20255.0Matthew was a great help to us. Did a great job.
- MZMike Carhart (Zirconcat)Oct 9, 20255.0Vincent is the man!!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Bay City?
The Verizon store in Bay City is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What mobile brands does Verizon Bay City store offer?
Verizon Bay City offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What delivery and pickup options are available at Verizon Bay City?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for their orders.
Can I schedule an in-store appointment at Verizon Bay City?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
Does the Verizon Bay City store provide business-related mobile products?
Yes, the store offers business cell phones, mobile hotspots, tablets, and laptops.
What types of services does Verizon Bay City provide?
They provide mobile plans, wireless internet plans, and voice plans for customers.
What payment methods are accepted at Verizon Bay City?
Verizon Bay City accepts pay by check, debit card, and mobile NFC payments; cash payments are not required.
Are there any hospitals near Verizon Bay City store?
Yes, St Mary’s Medical Center and MyMichigan Family Medicine hospital are nearby for any medical needs before or after your visit.
What dining options are close to Verizon Bay City?
Nearby dining options include Applebee's Grill + Bar, Tim Hortons coffee shop, and Cold Stone Creamery ice cream shop, which are convenient for meals or snacks around your visit.
Are there any banks near Verizon Bay City to assist with financial transactions?
Yes, Chemical Bank, Huntington Bank, and TCF Bank are located nearby and can assist you with any banking needs during your visit to Verizon.