Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,024 reviews
5 stars
1,061
4 stars
518
3 stars
218
2 stars
80
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for their knowledge and helpfulness, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers noted issues with stock availability and the accuracy of inventory, leading to frustration when items were not found as expected.
Pricing
Prices are perceived as high compared to online options, but some customers appreciate the deals available in-store.
Store Environment
The store is described as clean and organized, but some customers feel it is outdated and cramped.
Technical Support
Positive experiences with technical support staff, particularly in resolving issues and providing knowledgeable assistance.
- SBSteve Buller3 days ago1.0They had only two sales people on the floor... many people needed help, ended up leaving... not even anyone at the door to great you or anyone to say thanks for shopping or to see if your walking out with something. Looks like they are going out of business.
- WFwesley FryNov 12, 20255.0There is always someone to help you. Their stock isn't the best but if you make sure they have it online first, you're good!
- DHDustin HutchinsNov 7, 20255.0Top of the line tech.
- ABAndre BarnesNov 3, 20251.0Geek Squad came out and put my new television up on the wall on November 1, 2025. As soon as the Television was put up on the wall half of the power in the house went out. Now I'm thinking these guys are professionals and there is no way they hit a power line. Had an electriction come out yesterday and that's exactly what they did. A hole right through the power circuit line where they put the TV up. I will never do business with Best Buy again. This is really unbelievable and I was blessed to have the problem fixed. Thanks to my brother and his Wife.🙄🤦🏽♂️👏🏾
- RFrandee foersterOct 30, 20255.0Found a wi-fi mesh for half off. Great deals can be found here.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Battle Creek offer?
Best Buy in Battle Creek offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 12765 Harper Village Dr?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Battle Creek provide curbside pickup services?
No, Best Buy Battle Creek does not currently offer curbside pickup, but it does have in-store shopping and in-store pickup.
Is the Best Buy store in Battle Creek wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Battle Creek?
Yes, the store offers service repair and Geek Squad support for electronics.
What payment methods are accepted at Best Buy Battle Creek?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services near Best Buy Battle Creek?
Geek Squad services are conveniently located near Best Buy at the same Harper Village Drive location, providing mobile phone store and computer repair support.
Are there any shipping or courier services near Best Buy Battle Creek?
Yes, there is a UPS Access Point location nearby for courier and shipping needs, making it easy for customers to handle packages before or after visiting Best Buy.
What nearby stores can I visit for beauty and cosmetic products around Best Buy Battle Creek?
Near Best Buy, you can find several beauty and cosmetic retailers including Ulta Beauty, Bath & Body Works, Sephora, and Benefit Cosmetics BrowBar for your beauty supply needs.
Is there a pet supply store close to Best Buy in Battle Creek?
Yes, nearby pet stores include Petco and Vetco Vaccination Clinic, where customers can access pet grooming, training, and supplies conveniently near Best Buy.