Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,035 reviews
5 stars
1,071
4 stars
518
3 stars
216
2 stars
81
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being unresponsive or unhelpful.
Product Availability
Customers noted issues with product availability and stock levels, with some reporting that items were not in stock despite being listed online.
Store Environment
The store's cleanliness and organization received positive remarks, but there were complaints about the overall appearance and outdated feel of the store.
Technical Assistance
Geek Squad and technical staff were frequently highlighted for their expertise and helpfulness, with several customers expressing satisfaction with the assistance they received.
- PPPatrick3 days ago2.0Unopened boxes everywhere, waited 5 minutes for someone to come to a register. Its a bigger version of a dollar general now. Its a dying store.
- NMNina MaresDec 25, 20255.0They're excellent in getting down to business of what you need and want. Even if the good(s) are not on sight! You are able to pay in advance to make sure you have safe transport of what it is that you order through them.
- CSChad SimpkinsDec 23, 20251.0Don't order online from them. Placed an order on December 1st only for it to be canceled on the second because the third party delivery system they use had vehicle trouble and returned it. Then best buy canceled my order and has yet to refund me my money. I have already talked to them three times on the phone and still nothing. Terrible customer service and i will not be ordering from them again.
- HSHeather Bunch (Shuee01)Dec 21, 20255.0Clean, well stocked and Rob was extremely friendly and helped us find exactly what we needed quickly. Thank you!
- RCRobin CohoeDec 9, 20255.0I had the pleasure of working with Kai when I needed assistance pairing my old watch to my new phone. Not only did he patiently and kindly explain the process, but went above and beyond to clean every crack and crevice on my smartwatch while the transfer was ongoing. He is also an intelligent conversationalist who puts customer at ease and makes them feel welcome. Thank you, Kai. Best Buy, please recognize this very valuable employee. 10/10
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Battle Creek offer?
Best Buy in Battle Creek offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 12765 Harper Village Dr?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Battle Creek provide curbside pickup services?
No, Best Buy Battle Creek does not currently offer curbside pickup, but it does have in-store shopping and in-store pickup.
Is the Best Buy store in Battle Creek wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Battle Creek?
Yes, the store offers service repair and Geek Squad support for electronics.
What payment methods are accepted at Best Buy Battle Creek?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services near Best Buy Battle Creek?
Geek Squad services are conveniently located near Best Buy at the same Harper Village Drive location, providing mobile phone store and computer repair support.
Are there any shipping or courier services near Best Buy Battle Creek?
Yes, there is a UPS Access Point location nearby for courier and shipping needs, making it easy for customers to handle packages before or after visiting Best Buy.
What nearby stores can I visit for beauty and cosmetic products around Best Buy Battle Creek?
Near Best Buy, you can find several beauty and cosmetic retailers including Ulta Beauty, Bath & Body Works, Sephora, and Benefit Cosmetics BrowBar for your beauty supply needs.
Is there a pet supply store close to Best Buy in Battle Creek?
Yes, nearby pet stores include Petco and Vetco Vaccination Clinic, where customers can access pet grooming, training, and supplies conveniently near Best Buy.