Brand Certified
Best Buy
4.1(2044 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
12765 Harper Village Dr, Battle Creek, MI
49014, United States
Certified by Best Buy • Feb 22, 2026
(269) 979-8336
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/mi/battle-creek/12765-harper-village-dr-840.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,044 reviews
5 stars
1,077
4 stars
520
3 stars
216
2 stars
82
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long waits and unhelpful interactions.
Product Availability
Customers noted issues with stock availability and online order fulfillment, leading to frustration.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, while others experienced a lack of help.
Store Condition
Feedback indicated that the store's organization and cleanliness were generally good, but some noted it felt cluttered and outdated.
Pricing
Customers found prices to be higher compared to online options, but some appreciated the deals available in-store.
- MYMark YoungFeb 18, 20265.0My wife and I had a Great experience at Best Buy in Battle Creek. Lee and Branden were an Absolute pleasure to work with. Thank you both.
- JBJennifer BlowersFeb 15, 20265.0Great service, knowledgeable people
- AKAndreas KlamtFeb 6, 20265.0Good service from the staff. Large selection of electronics, TVs, and so on.
- TWTimothy WiltseFeb 5, 20265.0My wife and I shopped Menard's, Lowe's and then Best Buy for a new washer and dryer at our home. We found the best deal and service with Best Buy! Even after I ordered the wrong dryer (order electric and I have gas), the Best Buy Center made the exchange and rescheduled the delivery and install over the PHONE! They made the change effortless! And I saved about $250 on the purchase as compared to the other two stores mentioned above!!! I am glad I shopped around and will be doing a lot more shopping at Best Buy in the future! Especially for computers and electronics, I like to see and hold things before I buy...getting to dislike Amazon for these important purchases!!!
- FRFelix RobertsonJan 28, 20262.0Quit trying to upsell upsell upsell. Don’t tell me what I should or shouldn’t buy. I know what I want
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Battle Creek offer?
Best Buy in Battle Creek offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 12765 Harper Village Dr?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Battle Creek provide curbside pickup services?
No, Best Buy Battle Creek does not currently offer curbside pickup, but it does have in-store shopping and in-store pickup.
Is the Best Buy store in Battle Creek wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Battle Creek?
Yes, the store offers service repair and Geek Squad support for electronics.
What payment methods are accepted at Best Buy Battle Creek?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services near Best Buy Battle Creek?
Geek Squad services are conveniently located near Best Buy at the same Harper Village Drive location, providing mobile phone store and computer repair support.
Are there any shipping or courier services near Best Buy Battle Creek?
Yes, there is a UPS Access Point location nearby for courier and shipping needs, making it easy for customers to handle packages before or after visiting Best Buy.
What nearby stores can I visit for beauty and cosmetic products around Best Buy Battle Creek?
Near Best Buy, you can find several beauty and cosmetic retailers including Ulta Beauty, Bath & Body Works, Sephora, and Benefit Cosmetics BrowBar for your beauty supply needs.
Is there a pet supply store close to Best Buy in Battle Creek?
Yes, nearby pet stores include Petco and Vetco Vaccination Clinic, where customers can access pet grooming, training, and supplies conveniently near Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website