Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,513 reviews
5 stars
1,919
4 stars
864
3 stars
335
2 stars
131
1 star
264
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customer experiences with staff were mixed; while some praised individual employees for their helpfulness, others reported long wait times and unresponsive staff.
Customer Service Issues
Numerous reviews highlighted significant problems with customer service, including poor communication, unfulfilled promises, and frustrating experiences with returns and repairs.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented online.
Store Environment
The store was generally described as clean and well-maintained, but some customers felt it lacked sufficient inventory and staff presence.
Delivery and Installation Problems
Several reviews mentioned serious issues with delivery and installation services, including missed appointments and unprofessional behavior from delivery personnel.
- CTCarmine Tenaglia2 days ago1.0Website is not accurately reflect store inventory- 30 minute trip waisted. This is why I shop on Amazon!
- PLPatrick LachowiczJan 4, 20265.0Kyle and Andrew made the purchasing process extremely easy with their knowledge of the Samsung 77 inch TV we purchased along with the soundbar, couldn’t be happier right now!! Thank you guys we love it!
- CCCDec 31, 20254.0Speedy, knowledgeable, and helpful staff. Make sure to check online if they have what your looking for in the store before going (some offers are online only)
- NRNeal RolandDec 24, 20252.0Not only could no one help us find a simple Bluetooth adapter for car radio, it took over 20 minutes of standing there for someone to say hello . They just kept walking as we stood there. The store had maybe 10 people in it . We look online at Walmart and saw the item was on Isle Z4. Drove there, ask where is Isle Z and the greeter walked us straight to it. Purchased Bluetooth and had happy trip home.
- JSJacob SeitzDec 20, 20253.0Simply needed to purchase a regular television. I wanted some assistance. 99% of employees told me to “meet them” at the section. They never came. Stood around forever wasting time, while the employees who I asked for help were talking and joking around. Until Keith in the television section came, I felt decent about this experience. Off simple observation he deserves a raise. He’s obviously managing this section himself.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Auburn Hills?
You can shop TVs, computers, appliances, and more, with expert advice and Geek Squad support available.
What are the store hours for Best Buy located at 300 Brown Rd, Auburn Hills?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sunday.
Does the Best Buy in Auburn Hills offer curbside pickup or in-store pickup?
This location offers in-store pickup but does not provide curbside pickup.
Is the Best Buy store in Auburn Hills wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get repair services for my electronics at this Best Buy?
Yes, the store offers service repair through Geek Squad support.
What payment methods are accepted at Best Buy Auburn Hills?
The store accepts debit cards and checks and does not require cash only payments.
What nearby stores can I visit for mobile phone needs when shopping at Best Buy?
Nearby you can find the AT&T Store and Geek Squad, which provide mobile phone services and support.
Are there any nearby restaurants near Best Buy Auburn Hills to grab a meal before or after shopping?
You can visit nearby fast food restaurants like Arby's and Wendy's for a quick meal.
What shopping outlets are close to Best Buy in Auburn Hills for additional retail options?
Nearby shopping outlets include Timberland Outlet, Kate Spade Outlet, SKECHERS Factory Outlet, and Great Lakes Crossing featuring GameStop.
Where can I find nearby financial services when visiting Best Buy Auburn Hills?
Comerica Bank and a Comerica Bank ATM are located nearby for convenient financial services.