Business Details
3035 Washtenaw Ave, Ann Arbor, MI
48104, United States
Certified by Verizon • Feb 22, 2026
(734) 677-6600
Certified by Verizon • Feb 22, 2026
http://www.teamwireless.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
1,577 reviews
5 stars
1,492
4 stars
54
3 stars5
2 stars3
1 star23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jeremy, Shawn, and Chrisia going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the prompt assistance in setting up phones and resolving issues.
Expertise
The staff demonstrated a high level of product knowledge and technical skills, helping customers navigate complex issues and providing thorough explanations.
Positive Experiences
Overall, customers reported very positive experiences at this location, often expressing satisfaction with their interactions and the service received.
- KSKurt Sieloff3 days ago5.0Jeremy did an amazing job in helping onboard me to my new phone. He took the time to review my phone plan and make sure that everything was accurate, deleting those services I was no longer using, and then clearly explained every aspect of the process. I usually hate having to get a new phone because of the hassle, but Jeremy made it as painless as possible.
- CYChi Yang6 days ago5.0Chrisia was amazingly helpful, she was friendly and not pushy. She answers all my questions, and she was always respectful. She was certainly a pleasure to work with. Thank you
- DCDiana CurryFeb 19, 20265.0My service guy was excellent. I enjoyed his attitude and He was very helpful and kind and compassionate and understanding and listen to what my name was before. He even jumped in try to sell me something and that is what I appreciate about him His customer service, the customer is first, thank
- JAJacqueline AndrewsFeb 11, 20265.0Jeremy is the reason I remain a Verizon customer. Every time I’ve walked into the store — whether for myself, a family member, or a friend — he has gone above and beyond to help us. He has fixed issues that seemed impossible and did it with patience, kindness, and real professionalism. He genuinely cares about making sure things are done right, and you can feel that he’s invested in helping people, not just completing a sale. Customer service like this is rare. Jeremy sets the standard, and Verizon is lucky to have him.
- ACAlyssa ColmanFeb 9, 20265.0I must say that Shawn's customer service has been outstanding and he's the most helpful person at this Verizon location! Our family of 7 bought all new cell phones at the same time and not only did he program and set up each one of them, he was efficient, as well as kind, funny, and respectful to all of us! He was patient with all of our questions and even helped with installing the glass screen protectors and signed each of us up for lifetime warranties! Overall, he went above and beyond anyone who has ever helped us at Verizon and should be recognized! Thank you Shawn!
Frequently Asked Questions About Verizon
What is TEAM Wireless and what services do they offer?
TEAM Wireless is a Verizon Wireless Authorized Retailer in Ann Arbor offering the latest smartphones, tablets, wireless accessories, full device repair services, and WeBoost signal amplifiers for home and vehicle use.
What are the store hours for Verizon at 3035 Washtenaw Ave?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, they offer in-store pickup services.
What payment methods are accepted at TEAM Wireless?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can customers contact TEAM Wireless?
Customers can contact them by phone at +1 734-677-6600, toll-free at +1 800-235-5667, fax at +1 734-677-7808, or email at info@teamwireless.com.
What type of device repairs does TEAM Wireless provide?
TEAM Wireless repairs smartphones, tablets, and more as part of their full-service device repair center.
Can I purchase signal amplifiers at this Verizon retailer?
Yes, TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for home and vehicle use.
Are there dining options near Verizon on Washtenaw Ave?
Yes, popular nearby dining options include Satchel's BBQ, Sweetgreen, Zola Bistro, Shake Shack Ann Arbor, and Allegro Coffee Company, which you might visit before or after your visit to Verizon.
What beauty and spa services are available near TEAM Wireless?
Nearby beauty and spa services include Lua Makeup & Hair Studio, Sola Salon Studios, Shannon Bankovic Hairstylist, Verve Hair Studio, The Lash Lounge, and Spavia Day Spa - Ann Arbor, convenient for customers looking for grooming or relaxation after shopping.
Are there any grocery or health food stores close to Verizon at 3035 Washtenaw Ave?
Yes, Whole Foods Market and WFM Coffee & Juice Bar are nearby, offering organic groceries and health foods that you can visit during your trip to the area.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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