Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.9
1,558 reviews
5 stars
1,473
4 stars
54
3 stars5
2 stars3
1 star23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of Jeremy, Heath, and CC.
Efficiency
Many reviews highlighted the quick and efficient service provided, with staff members effectively handling multiple customers and resolving issues promptly.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions about their phone plans and upgrades.
Positive Experiences
Overall, customers reported very positive experiences at the store, often expressing gratitude for the assistance they received.
Store Environment
Some feedback indicated a need for more comfortable seating in the waiting area, which affected the overall experience.
- EREd Ridha3 days ago5.0I needed a new cord for my booster and was able to find it with help. I was in and out in minutes!
- GSGeorge H. Seelinger5 days ago5.0I worked with Jeremy to upgrade my phone. Verizon’s backend system caused problems with activating my upgrade, but Jeremy was able to ultimately work through the errors on my behalf with Verizon’s support team. He was incredibly helpful and I recommend working with him and the staff at this store because of how patient and knowledgeable they are. Thank you, Jeremy!
- MHMohamad HaidarJan 1, 20265.0Great experience here upgrading my phone to iPhone 17. Jordan was very helpful letting us know all our options and helping us out. The entire team was very friendly and we were very satisfied with the service.
- SRSally RudisillDec 26, 20255.0DelShawn was a huge help to us and made the process of getting a new phone extremely easy. Great experience!
- SPSydney ParrDec 23, 20255.0Jordan was extremely helpful in getting us our upgraded phones, helping us understand any charges, and quickly transferring everything from our old phones. Great customer service!
Frequently Asked Questions About Verizon
What is TEAM Wireless and what services do they offer?
TEAM Wireless is a Verizon Wireless Authorized Retailer in Ann Arbor offering the latest smartphones, tablets, wireless accessories, full device repair services, and WeBoost signal amplifiers for home and vehicle use.
What are the store hours for Verizon at 3035 Washtenaw Ave?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, they offer in-store pickup services.
What payment methods are accepted at TEAM Wireless?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can customers contact TEAM Wireless?
Customers can contact them by phone at +1 734-677-6600, toll-free at +1 800-235-5667, fax at +1 734-677-7808, or email at info@teamwireless.com.
What type of device repairs does TEAM Wireless provide?
TEAM Wireless repairs smartphones, tablets, and more as part of their full-service device repair center.
Can I purchase signal amplifiers at this Verizon retailer?
Yes, TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for home and vehicle use.
Are there dining options near Verizon on Washtenaw Ave?
Yes, popular nearby dining options include Satchel's BBQ, Sweetgreen, Zola Bistro, Shake Shack Ann Arbor, and Allegro Coffee Company, which you might visit before or after your visit to Verizon.
What beauty and spa services are available near TEAM Wireless?
Nearby beauty and spa services include Lua Makeup & Hair Studio, Sola Salon Studios, Shannon Bankovic Hairstylist, Verve Hair Studio, The Lash Lounge, and Spavia Day Spa - Ann Arbor, convenient for customers looking for grooming or relaxation after shopping.
Are there any grocery or health food stores close to Verizon at 3035 Washtenaw Ave?
Yes, Whole Foods Market and WFM Coffee & Juice Bar are nearby, offering organic groceries and health foods that you can visit during your trip to the area.