Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.9
1,530 reviews
5 stars
1,446
4 stars
54
3 stars5
2 stars3
1 star22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Jeremy, Heath, and Logan.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with several customers noting how fast their issues were resolved.
Professionalism
The staff were frequently described as professional and courteous, creating a positive atmosphere for customers.
Knowledgeability
Customers appreciated the staff's expertise in handling technical issues and providing detailed explanations about products and services.
Overall Experience
The majority of reviews reflected a high level of satisfaction with the overall experience at the store, with many customers expressing a willingness to return.
- LSLibby SheldonNov 15, 20255.0My experience at Verizon today was terrific. My service agent was knowledgeable and very friendly, making the experience enjoyable. This is why I stick to Verizon!
- JLJoshua LuciNov 14, 20255.0Jeremy was awesome! Me and the wife finally upgraded our phones and home internet, Jeremy P was extremely knowledgeable and helped us with every step of the way, he even stayed an hour after he was supposed to leave to figure something out for my wife. 10/10 go see them, they’ve got it going on over there!
- EHEugene HashimotoNov 13, 20255.0Thank you Jeremy! Sorry for not posting sooner. You helped my son get on a US plan on his Japanese iPhone back in late August. You are so knowledgeable and quick. For people looking for a provider and a local store to go to, beware that all Verizon stores are NOT the same. We initially went to the one on Plymouth Road but what they sold us was not correct. Jeremy fixed all of that for us.
- SNShaycee NakiNov 13, 20255.0Amazing time with Jeremy! Very friendly, helpful and made the experience stress free!!! Thank you to him for being patient with us and setting us up with updates and our home internet!
- KGKarra GreenbergNov 10, 20255.0CC and Chi let me into the store with just a few minutes before closing and stayed around 20 minutes past closing to resolve my issue. CC was extremely knowledgeable and worked very quickly and Chi was supportive and friendly. This helped make a very stressful and urgent situation less stressful. I am really grateful to them. This location has always been very good about resolving issues effectively and quickly.
Frequently Asked Questions About Verizon
What is TEAM Wireless and what services do they offer?
TEAM Wireless is a Verizon Wireless Authorized Retailer in Ann Arbor offering the latest smartphones, tablets, wireless accessories, full device repair services, and WeBoost signal amplifiers for home and vehicle use.
What are the store hours for Verizon at 3035 Washtenaw Ave?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, they offer in-store pickup services.
What payment methods are accepted at TEAM Wireless?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can customers contact TEAM Wireless?
Customers can contact them by phone at +1 734-677-6600, toll-free at +1 800-235-5667, fax at +1 734-677-7808, or email at info@teamwireless.com.
What type of device repairs does TEAM Wireless provide?
TEAM Wireless repairs smartphones, tablets, and more as part of their full-service device repair center.
Can I purchase signal amplifiers at this Verizon retailer?
Yes, TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for home and vehicle use.
Are there dining options near Verizon on Washtenaw Ave?
Yes, popular nearby dining options include Satchel's BBQ, Sweetgreen, Zola Bistro, Shake Shack Ann Arbor, and Allegro Coffee Company, which you might visit before or after your visit to Verizon.
What beauty and spa services are available near TEAM Wireless?
Nearby beauty and spa services include Lua Makeup & Hair Studio, Sola Salon Studios, Shannon Bankovic Hairstylist, Verve Hair Studio, The Lash Lounge, and Spavia Day Spa - Ann Arbor, convenient for customers looking for grooming or relaxation after shopping.
Are there any grocery or health food stores close to Verizon at 3035 Washtenaw Ave?
Yes, Whole Foods Market and WFM Coffee & Juice Bar are nearby, offering organic groceries and health foods that you can visit during your trip to the area.