Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Ann Arbor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
348 reviews
5 stars
162
4 stars
42
3 stars
18
2 stars
23
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their professionalism and helpfulness, others were criticized for being rude and unhelpful.
Long Wait Times
Many customers reported excessively long wait times, often exceeding two hours, leading to frustration and dissatisfaction.
Inconsistent Experiences
Customers experienced a wide range of service quality, with some having excellent interactions while others faced significant issues, including misinformation and lack of assistance.
Store Management
Concerns were raised about the management and organization of the store, with reports of employees socializing instead of assisting customers and poor coordination during busy times.
Product Availability
Customers noted issues with product availability, including delays in receiving new phones and being forced to purchase additional accessories.
- KKKimi3 days ago5.0Tony is the Guy!!!!!
- MFMonte Frazier3 days ago5.0Expect a little wait because the store gets lots of customers since it’s is a corporate location. However when you do get help they take really good care of you so each person gets the attention they need! Big shout out to Cecil! He made it all work!
- JBJimmy B6 days ago5.0My family and I recently switched over to Verizon and we haven’t regretted our decision. We came in looking into a plan for our daughters Apple Watch and Vince was able to hook up our family with an amazing deal for phone and internet. He really took care of us and was able to get the best deal possible.
- JFJoshua FrydNov 15, 20255.0Demond was absolutely awesome to work with. Went above and beyond getting my bill the lowest that we could get with getting a new phone. With a promotion that Verizon was running we were able to get the phone at no cost as well as lowering my overall plans monthly bill. Thanks!!!!
- KRKarthik RamaniNov 15, 20251.0I have been a loyal customer for over a decade and honestly this is the worse customer experience- aggressive and disrespectful to say the least
Frequently Asked Questions About Verizon
What are the Verizon Ann Arbor store hours?
The Verizon store in Ann Arbor is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Ann Arbor?
The Verizon store is located at 3143 Ann Arbor Saline Rd, Ste B, Ann Arbor, MI 48103.
Can I schedule an appointment to visit the Verizon store in Ann Arbor?
Yes, you can schedule an in-store appointment online or through the My Verizon app for added convenience.
What products does the Verizon Ann Arbor store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does the Verizon Ann Arbor store accept?
Verizon accepts checks, debit cards, and mobile NFC payments; cash is not required.
Does the Verizon Ann Arbor store provide pickup and delivery services?
Yes, options include in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What mobile network and brands are available at the Verizon store?
Verizon offers a reliable 5G network and carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What nearby places can I visit before or after shopping at Verizon Ann Arbor?
Nearby you will find Bob Evans for breakfast, Starbucks for coffee, and Buddy's Pizza for casual dining.
Are there other mobile phone stores near Verizon Ann Arbor?
Yes, nearby mobile phone stores include AT&T Store and Millennium Wireless, which offer additional options for devices and services.
Can I relax or get pampered near Verizon Ann Arbor?
Yes, Massage Envy and Face FoundriÉ day spa are nearby places where you can enjoy massage and beauty treatments.