Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Ann Arbor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
356 reviews
5 stars
167
4 stars
42
3 stars
19
2 stars
24
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many reported poor service, rudeness, and a lack of attention from employees.
Wait Times
Numerous reviews highlighted excessively long wait times, with some customers waiting over two hours without being helped.
Sales Experience
Several customers expressed frustration over misleading information regarding promotions and trade-in values, leading to dissatisfaction with their purchases.
Store Management
There were complaints about unprofessional behavior from staff and management, with some customers feeling ignored or treated poorly during their visits.
- OCOlivia ChambersJan 2, 20265.0My husband and I went here after being very frustrated with the corporate online customer service. While the associate was not able to help us get phones, they took time to answer all of our questions and more. They helped us determine the next step to get our issue resolved as well. We will be coming here again when we get our next phones.
- PPPhyllis PolzinDec 30, 20253.0Did have the phone I wanted had to drive to Dearborn heights
- RSRay SmithDec 16, 20255.0They were very helpful. Helped me get into a new phone with no problem and even helped set it up. These guys are good!
- DRDcn. Larry RandolphDec 8, 20255.0Izal waited on me in the Plymouth road Verizon store. He was so very patient and kind! I was in a real dilemma and he was very warm. I am so grateful.
- DSDavid SanduDec 6, 20251.0Waited 30 minutes to be told they cannot accept my trade in due to a system processing error. Then was told I have to ship the phone. Horrible experience...
Frequently Asked Questions About Verizon
What are the Verizon Ann Arbor store hours?
The Verizon store in Ann Arbor is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Ann Arbor?
The Verizon store is located at 3143 Ann Arbor Saline Rd, Ste B, Ann Arbor, MI 48103.
Can I schedule an appointment to visit the Verizon store in Ann Arbor?
Yes, you can schedule an in-store appointment online or through the My Verizon app for added convenience.
What products does the Verizon Ann Arbor store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does the Verizon Ann Arbor store accept?
Verizon accepts checks, debit cards, and mobile NFC payments; cash is not required.
Does the Verizon Ann Arbor store provide pickup and delivery services?
Yes, options include in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What mobile network and brands are available at the Verizon store?
Verizon offers a reliable 5G network and carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What nearby places can I visit before or after shopping at Verizon Ann Arbor?
Nearby you will find Bob Evans for breakfast, Starbucks for coffee, and Buddy's Pizza for casual dining.
Are there other mobile phone stores near Verizon Ann Arbor?
Yes, nearby mobile phone stores include AT&T Store and Millennium Wireless, which offer additional options for devices and services.
Can I relax or get pampered near Verizon Ann Arbor?
Yes, Massage Envy and Face FoundriÉ day spa are nearby places where you can enjoy massage and beauty treatments.