Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Ann Arbor, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2315 W Stadium Blvd.
Location
Hours
Reviews
4.6
349 reviews
5 stars
302
4 stars
14
3 stars
6
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Josh, Tom, and Britton providing excellent service.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported negative experiences, including dismissive staff and issues with returns and service.
Product Knowledge
Several reviews noted the staff's expertise in helping customers choose the right products and plans, contributing to a smooth purchasing experience.
Franchise Concerns
A few customers expressed dissatisfaction with the franchise nature of the store, suggesting that it may not provide the same level of service as official Verizon locations.
Efficiency
Customers appreciated the quick service and efficient processes for upgrading phones and transferring data, often completing transactions in under an hour.
- YTYolonda Thames2 days ago1.0Jyst avoud these Independenr Retailers all together!!! Thier rules are not the same as Verizon Corp and yoy WILL regret theie services!!! Find a corp store. You are welcome!!!
- JHJana HowardNov 7, 20255.0My husband and I came into the 2215 W. Stadium Blvd AnnArbor Mi store looking to purchase a new iPad . George Varga was so helpful friendly, and patient ! We love our new iPad. Thank you
- LDLarry DevallAug 28, 20251.0Going on 5 days late with my phone… will never use the again…
- MPMary Kint PetitAug 21, 20255.0The guys at this store were a huge help transferring everything from my very old phone to my new one. Tom & George could not have been more helpful, creative & patient. They really know their stuff! I highly recommend.
- BMBeverly MAug 20, 20255.0Great friendly customer service!
Frequently Asked Questions About Verizon
What wireless products and services does Verizon in Ann Arbor offer?
Verizon in Ann Arbor offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours for Verizon at 2315 W Stadium Blvd?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon in Ann Arbor offer curbside or in-store pickup?
Yes, Verizon offers both curbside pickup and in-store pickup services for customer convenience.
Can I schedule an appointment or service online with Verizon?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands are available at Verizon in Ann Arbor?
Verizon offers brands including Apple, Samsung, Google, Motorola, LG, Otterbox, Jabra, JBL, and many more.
What types of services can I get at Verizon in Ann Arbor?
Services include bill payments, new lines, upgrades, device financing, Verizon Wireless plans, prepaid options, device activation, and wet phone recovery.
What are some nearby food options near Verizon at 2315 W Stadium Blvd?
Nearby food options include Cottage Inn Pizza, Burger King, Chipotle Mexican Grill, McDonald's, and Taco Bell, great for grabbing a meal before or after your visit.
Are there other mobile phone stores near Verizon in Ann Arbor?
Yes, nearby mobile phone stores include another Verizon location and the AT&T Store, providing more options for wireless products and services.
What nearby places can help me with other needs when visiting Verizon in Ann Arbor?
Nearby services include Stadium Opticians for eyewear, Michigan Cleaners for laundry, A&K Salon for beauty and hair services, and Planet Fitness for workouts.
How can I contact Verizon in Ann Arbor?
You can contact Verizon at 2315 W Stadium Blvd by phone at +1 734-327-5300 or email at wz680@wireless-zone.com.