Frankly, I had a terrible time here. I brought my old laptop to them with a request that they please back up a specific OneNote notebook that I hadn't been able to back up myself, though I had managed to back up everything else on the device. For context, the notebook had functioned as my work calendar, address book, and journal for the past several years. The personnel at the desk said that they'd just go ahead and back up the whole laptop. I replied, sure, as long as they make sure to specifically back up the specific OneNote notebook, since that was the only thing that I actually needed backed up. When I returned for the laptop a few days later, when being checked out, I double checked to make sure the notebook I needed had been backed up. Lo and behold it had not. To her credit, the woman at the desk tried to fix this on the spot. Unfortunately, in her attempt she deleted the notebook. It was unrecoverable. In the future, I would request that the Geek Squad pay attention to their customers' requests and be straightforward about what they can or cannot do.
DM
Darian Massengill
Nov 18, 2023
5.0
I didn't get his name, but the young guy working the Geek Squad desk tonight (11/18) was awesome. My dog chewed my laptop cord and he helped me out. He was super polite and professional and I'm really grateful for him. It's been a rough 24 hours for me so it was nice to experience a little bit of kindness. Thank you so much!
MK
Mike Kapetan
Jun 16, 2023
5.0
Geek Squad rules. Got my copier/printer up and running within a half hour.
GS
Gloria Sertage
Feb 8, 2020
1.0
Poor poor service beware using these guys...a technician came to my home with a marijuana ciggarrette so unappropriate! Ughhhh discusted!
What services does Geek Squad at Best Buy in Ann Arbor offer?
Geek Squad offers tech repair, setup, and support services including computer, mobile phone, appliance, and television repairs.
How can I schedule a service appointment with Geek Squad at Best Buy on Lohr Rd?
You can schedule a service appointment either in store at 3100 Lohr Rd or online through their website.
What are the operating hours for Geek Squad at Best Buy Ann Arbor?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Ann Arbor?
Geek Squad is located at 3100 Lohr Rd, Ann Arbor, MI 48108, United States.
Is Geek Squad at Best Buy in Ann Arbor currently open?
Yes, Geek Squad at Best Buy is currently open according to their published hours.
What phone number can I call to contact Geek Squad at Best Buy Ann Arbor?
You can reach Geek Squad at Best Buy Ann Arbor by calling +1 734-741-1357.
Are there other stores nearby where I might shop after visiting Geek Squad?
Yes, nearby stores include Best Buy, DICK'S Sporting Goods, Sephora, Kohl's, and Big Lots, which provide a variety of electronics, apparel, and retail options.
Where can I grab a coffee or a quick snack near Geek Squad at Best Buy on Lohr Rd?
Nearby options for coffee and snacks include Starbucks and Sweetwaters Coffee & Tea located close to Geek Squad.
Are there dining options near Geek Squad that I can visit before or after my tech service appointment?
Yes, nearby dining options include Joe's Crab Shack, TGI Fridays, Culver’s, Cinnabon, and Auntie Anne's for a variety of meal choices.
What categories of repair does Geek Squad specialize in at the Ann Arbor location?
Geek Squad specializes in computer repair, data recovery, mobile phone repair, appliance repair, and television repair services.