Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,395 reviews
5 stars
1,795
4 stars
829
3 stars
347
2 stars
130
1 star
294
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported negative experiences with rudeness and lack of assistance.
Product Availability
The store is noted for having a good selection of electronics and gadgets, but some customers expressed disappointment with specific product availability and pricing.
Checkout Experience
Customers generally found the checkout process to be smooth and efficient, with positive remarks about quick service during pick-up.
Return Policy Issues
Several reviews highlighted frustrations with the return policy, including restocking fees and difficulties in processing returns.
- CGC Green1 day ago5.0Tons of options in store and online. Staff are kind and helpful. Definitely organized store and clean. Pick up and curbside are smooth and no hassle.
- SVSteve VashJan 2, 20264.0For me personally I don't like being approached by employees so often, I just want to look myself and ask an employee for help if I need it, but there were so many helpful employees in there that it got annoying, just leave me be please, if I need help I will ask for it. But hey maybe some people like that, not me though.
- FIFatima ImranDec 24, 20255.0I had a great experience thanks to Ibrahim and Raj. They were both extremely helpful, patient, and knowledgeable while helping me choose and purchase my phone. They took the time to answer all my questions, explained the options clearly, and made sure I got exactly what I needed without any pressure. Their customer service was excellent, and they made the whole process smooth and stressfree. Big thanks to Ibrahim and Raj for the awesome help, I really appreciate it!
- TCTharun chowdaryDec 20, 20255.0I shop at Best Buy in Ann Arbor quite often and it’s my go-to place for electronics. I’ve bought a lot of things here over time, including an iPad, a Samsung Watch, and a Roku streaming stick. The selection is good, and it’s easy to compare products in person instead of guessing online. The store is well organized, staff are usually helpful when you need them, and checkout is smooth. It’s a reliable place to buy electronics, accessories, and gadgets without any hassle. Definitely one of the better Best Buy locations around.
- NCNancy ClayDec 15, 20252.0I was there 12-14-2025 to buy an Apple Watch (which was available at a great price). However, because the Ann Arbor store does not have decent internet and wifi, the young man helping me was unable to set up my new watch. How can a technology store not provide up-to-date technology for their employees? I brought my watch home and had it set up in minutes, after spending at least an hour or maybe more as the Best Buy associate tried many times to accomplish that task. Since it was so easy for me (with my great internet and wifi), I would strongly encourage store management to update that building. Thank you
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Ann Arbor offer?
Best Buy in Ann Arbor offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy Ann Arbor?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Ann Arbor provide curbside pickup service?
Yes, Best Buy in Ann Arbor offers curbside pickup for customer convenience.
Is the Best Buy store in Ann Arbor wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get service repairs at Best Buy Ann Arbor?
Yes, Best Buy provides service repair options including Geek Squad support for devices and appliances.
What are some nearby places I can visit before or after shopping at Best Buy Ann Arbor?
Nearby you can find Starbucks for coffee, Joe's Crab Shack for seafood dining, and DICK'S Sporting Goods for outdoor gear.
Are there other retail stores near Best Buy Ann Arbor?
Yes, Kohl's, Big Lots, Sephora, and La-Z-Boy Ann Arbor are close by for additional shopping options.
What nearby services can assist me with locksmith or key needs around Best Buy Ann Arbor?
Minute Key and minuteKEY are available nearby for key and locksmith services.
Can I find food and drink options near Best Buy Ann Arbor?
Yes, you can enjoy places like Culver's for fast food, Sweetwaters Coffee & Tea, and TGI Fridays for dining options.
What payment methods are accepted at Best Buy Ann Arbor?
Best Buy accepts debit cards and checks, and does not require cash only payments.