Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.1
357 reviews
5 stars
236
4 stars
43
3 stars
18
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Inconsistency
Feedback indicated a mix of experiences, with some customers reporting excellent service while others encountered unhelpful or inexperienced staff.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays in service.
Store Atmosphere
The store environment was described positively by many, with comments on the pleasant atmosphere and friendly vibes.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which contributed to a better shopping experience.
- DPDylan Potvin4 days ago5.0Excellent! Ethan was very helpful.
- LFLisa FergusonNov 7, 20255.0The upgrade to the new phone was great! Thanks!
- CHChristel HughesNov 5, 20254.0Very thoughtful and helpful, willing to take time and understand what I was looking for and tied to help with my old phone, everything was excellent and very appreciated. Thank u .
- MPMat PrinceOct 30, 20254.0Everything went well with Verizon. With my previous carrier however it was a mess
- CCCasey CarrOct 28, 20255.0Mike took care of all my needs and got me out the door without any hassle!
Frequently Asked Questions About Verizon
What services does Verizon Alpena offer?
Verizon Alpena offers the latest smartphones, tablets, wireless accessories, full device repair services, and signal amplifiers for home and vehicle use.
What are Verizon Alpena's store hours?
Verizon Alpena is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon Alpena?
Yes, Verizon Alpena offers in-store pickup services for customer convenience.
How can I contact Verizon Alpena?
You can reach Verizon Alpena by phone at +1 989-880-2110 or email them at info@teamwireless.com.
Where is Verizon Alpena located?
Verizon Alpena is located at 2389 Us Highway 23 S, Alpena, MI 49707, USA.
What is the official website of Verizon Alpena?
Their official website is https://teamwireless.com.
Which nearby places can I visit for dining before or after visiting Verizon Alpena?
You can visit Burger King for fast food or Bogart's Tavern for a pub-style restaurant experience near Verizon Alpena.
Are there any automotive services near Verizon Alpena?
Nearby automotive services include The Shop Auto & Truck Repair, Georgies Towing & Wrecker Service, and Bob's Muffler & Brake Center.
Where can I find shopping options near Verizon Alpena?
Nearby shopping options include Claire's for fashion accessories, Salvation Army Thrift Store, Dollar General, and Kmart for discount and department store needs.
Are there any cafes or coffee shops close to Verizon Alpena?
Yes, Boom Town Roasters is a nearby coffee shop and cafe to enjoy before or after your visit.