Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Alpena, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1495 M 32 W.
Details
- Curbside pickupNot available
Location
Hours
Reviews
5.0
1,718 reviews
5 stars
1,690
4 stars11
3 stars0
2 stars4
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional service provided by staff, particularly Dan and Joe, highlighting their helpfulness and professionalism.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and services, contributing to a positive customer experience.
Teamwork
The team was frequently described as working well together, creating a seamless and efficient service experience.
Positive Atmosphere
Customers appreciated the friendly and welcoming environment of the store, often mentioning the pleasant attitudes of the staff.
Quick Service
Several reviews highlighted the quick service and minimal wait times, enhancing the overall customer experience.
- JHJoshua Hoffman5 days ago5.0fantastic service. I'd shop here again without question. willing to drive from out of town for service. Everyone was fantastic!!
- MTMary TeallNov 13, 20255.0Fantastic store to shop with. I'll be coming back again and again.
- ANAnna Ratz NelsonNov 1, 20255.0Son has account with Verizon. I went in to pay his bill. Dan helped me out. Very professional. I asked a few questions and he was very informative. Explained well enough so this not-so-tech mom understood. All the guys helpful.
- JBjames boweOct 28, 20255.0Paul did an incredible job getting me the best deal on a nice new phone as well as being polite and professional
- KFKal FlewellingOct 28, 20255.0SUPER helpful and nice! They went out of their way to explain charges and get us the best deal possible. 10/10 would (and will) recommend.
Frequently Asked Questions About Verizon
What types of devices and services can I find at Verizon, Wireless Zone in Alpena?
You can find the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, all with Verizon network coverage including 5G service.
What brands does Verizon Wireless Zone in Alpena carry?
They carry brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
What are the store hours for Verizon Wireless Zone in Alpena?
The store is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 11 AM to 5 PM.
Does Verizon Wireless Zone in Alpena offer in-store pickup?
Yes, in-store pickup is available at this location.
How can I schedule an appointment with Verizon Wireless Zone in Alpena?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What services does Verizon Wireless Zone in Alpena provide?
Services include bill payments, business accounts, free bill analysis, new lines, upgrades, new devices, accessories, internet, device activation, device financing, wet phone recovery, Verizon Protect, and no contract plans.
What is the contact email for Verizon Wireless Zone in Alpena?
You can reach them via email at support@rxpwireless.com.
What nearby places can I visit in Alpena when shopping at Verizon Wireless Zone?
Nearby places include TCC electronics store and Applebee's Grill + Bar, where you can shop and dine before or after your visit.
Are there nearby banking options close to Verizon Wireless Zone in Alpena?
Yes, Huntington Bank, TCF Bank, and Chemical Bank are nearby, offering convenient financial services for customers visiting the store.
Can I access convenient courier and delivery services when visiting Verizon Wireless Zone in Alpena?
Yes, the UPS Access Point location nearby provides courier, shipping, and post office services to assist customers.