Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Allen Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
340 reviews
5 stars
183
4 stars
34
3 stars
19
2 stars
8
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unresponsive staff and rude interactions.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and miscommunication regarding promotions.
Sales Practices
Several customers expressed dissatisfaction with aggressive upselling tactics and deceptive sales practices.
Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during their visits.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
- MMMohammad MonetDec 15, 20251.0I usually do not do reviews but when its hurting my business I have to, stay away from Jay he lied so many times about my business account I gave him the benefit of the dought because I am also sales, everything he mentions when getting this plan was a lie my bill for 2 lines is over $450 a month bc of him not being truthful. Now everytime i reach out to him he does not pick up, my bill went from 165 to 472 a month. There are monthly supercharges that they can't explain, and get this when I record the conversation with the customer service they stated they can not talk to me even though they are recording all the calls, listen im not a male Karen I promise I be fair as God is my witness but when its effecting my business and my money its different. Do your self a favor do not get verizon for God sake stay away from Jay. I contemplating to get my attorney involved.
- JGJustin GomezDec 5, 20251.0Terrible customer service, Nia lied to us saying we would receive a large credit for my father’s new iPhone if he traded in and upgraded, when I came back to drop off his old iphone I was assured by Jimmy that he would fix the credit mistake manually and they would contact me when it’s done, I called Nia because she gave me her number when selling us this new phone and said to call if I had any issues, left her a voicemail and never heard anything back, I called Jimmy and texted and never heard anything back, now we are stuck paying FULL PRICE for my elderly father’s new iPhone that he only agreed to buy if he was getting a good deal
- ABAbdullah BazziNov 23, 20255.0Wasif at Verizon really looked out for me. I went in for a phone upgrade and he made the whole thing simple. He explained everything in a way that was easy to understand and he never tried to push anything I didn’t need. He was patient and made sure I walked out with the right phone for me. The whole experience felt smooth and chill because he actually knew what he was doing. If you need a new phone he’s the guy to go to.
- MWMegan WaldronNov 15, 20255.0Miles worked for hours trying to help me today was so patient and comforting while I’m sure he was stressed after they kept transferring him.. customer service is definitely a strong trait for him this man needs a promotion 👏👏
- KSKnuckle SkinnerOct 28, 20251.0Recently I came in to purchase a new phone and inquired about Verizon's Home Internet. I am a disabled veteran that experienced a long wait where the seating was inadequate and non ADA compliant. I passed on the phone and agreed to try the Home Internet. During the installation experience although the installer was very professional. The salesman "Wasif" did not provide the service which he assured and represented was available. It was not and will be returning the Home Internet equipment. "Wasif" sales practices were deceptive and unprofessional and made false statements just to achieve a sale!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Allen Park?
The Verizon store in Allen Park is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Allen Park?
The Verizon store is located at 3128 Fairlane Dr, Allen Park, MI 48101.
What brands of smartphones does the Verizon Allen Park store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL models.
Does the Verizon store in Allen Park offer options for online ordering and pickup?
Yes, you can shop online and choose options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of services does Verizon Allen Park provide?
The store offers mobile plans, wireless internet plans, voice plans, and also sells business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at the Verizon Allen Park store?
Yes, you can schedule your in-store appointment online through their website or via the My Verizon app.
What payment methods are accepted at Verizon Allen Park?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Are there any nearby dining options to the Verizon store in Allen Park?
Yes, nearby dining options include Shish Kabob Express, Panera Bread, Famous Hamburger, LongHorn Steakhouse, Blaze Pizza, Chipotle Mexican Grill, Potbelly Sandwich Shop, Chili's Grill & Bar, It's Just Wings, and Panda Express, perfect for a meal before or after your visit.
Are there nearby wellness or beauty services near Verizon Allen Park?
Yes, you can find nearby services such as European Wax Center, Ulta Beauty, Charlotte Tilbury, Benefit Cosmetics BrowBar, Ideal Image Allen Park, and ATI Physical Therapy to enhance your visit with some wellness or beauty treatments.
What nearby amenities can help with travel or repairs when visiting Verizon Allen Park?
Nearby amenities include AAA Allen Park for travel services and emergency roadside assistance, as well as Visionworks for eyewear and optician needs.