Business Details
1515 E Us 223, Adrian, MI
49221, United States
Certified by Verizon • Feb 22, 2026
(517) 266-1890
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/adrian-mi
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1515 E US-223 in Adrian, MI 49221
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
346 reviews
5 stars
266
4 stars
21
3 stars5
2 stars5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, helpful, and knowledgeable, there were significant complaints about poor service, lack of assistance, and rude behavior from some employees.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided good deals and efficient service, but there were also reports of misleading information regarding trade-in values and billing.
Store Management
Customers expressed frustration with management's handling of issues, including unresolved problems and lack of follow-up, leading to dissatisfaction with the overall service.
Product Issues
Multiple customers reported receiving defective or used products, and difficulties in resolving these issues with the store.
- AHAndrew HillJan 14, 20265.0They did a wonderful job with my new phone.
- DTDebbie TorokJan 3, 20264.0Nice staff, great deal on a new phone.
- AMAndrew MitchellJan 1, 20261.0Every problem I've had they haven't been able to help me at all, they just send me to a different store. The only thing this store is for is to buy a phone, and even that if there's a problem with the phone out of the box theydon't help. I'm dealing with that right now.
- CGChris GibsonDec 25, 20255.0Great customer service!
- JRJosh RandolphDec 10, 20251.0Not very helpful after spending hours on phone. we were told to go back into to store and they could finsh helping us they refused to help
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Adrian, MI?
The Verizon store at 1515 E US-223 in Adrian, MI is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at Russell Cellular in Adrian?
Yes, Russell Cellular offers in-store pickup services for your convenience.
What brands of mobile phones and accessories does Russell Cellular sell?
Russell Cellular sells Verizon Wireless products and brands including Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store in Adrian accept major credit cards for payment?
Yes, they accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Adrian wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does Russell Cellular require appointments for service or sales?
No, appointments are not required for shopping or services at Russell Cellular.
What are some nearby stores where I can grab a coffee near the Verizon store in Adrian?
Nearby coffee shops include Starbucks, Panera Bread, and Biggby Coffee, which are great spots to visit before or after your Verizon store trip.
Are there any dining options close to Russell Cellular in Adrian?
Yes, nearby dining options include Pizza Hut, Subway, and Tropical Smoothie Cafe, perfect for a meal or snack around your Verizon visit.
Where can I find nearby telecommunications competitors to Russell Cellular in Adrian?
Nearby competitors include T-Mobile stores and T-Mobile Authorized Retailer locations close to Russell Cellular.
Does the Verizon store have a Facebook page where I can follow updates?
Yes, Russell Cellular independently operates this Facebook page at https://www.facebook.com/892497570896288 for store updates and information.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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