Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1515 E US-223 in Adrian, MI 49221
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
332 reviews
5 stars
259
4 stars
18
3 stars
5
2 stars
5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Zach, Ty, and Nicole.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including long wait times and unhelpful staff.
Sales Practices
Several reviews highlighted issues with misleading sales practices, including incorrect information about trade-in credits and unexpected fees.
Technical Support
Customers expressed frustration with the technical support provided, citing instances of unresolved issues and inadequate assistance.
Store Environment
Some customers noted a lack of attention from staff, with reports of employees being preoccupied or unresponsive during visits.
- PGpam gedmanNov 14, 20255.0Great service, they always have what you need.
- DHDavid HawesNov 14, 20255.0Very knowledgable rep. Very helpful.
- RJRachel JacobsNov 5, 20255.0Very quick visit especially for getting a new phone! The staff was friendly and helpful too! Much appreciated!!
- HWHaley whitemanOct 1, 20255.0Never had any issues with this team, super respectful and friendly 12/10 experience!!
- RWReid WaltersSep 20, 20251.0Every time I call I get no real answer but a excuse of why there system is behind and to come into the store nothing but bad service ever from Verizon and bad signal lately I’ll be switching
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Adrian, MI?
The Verizon store at 1515 E US-223 in Adrian, MI is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at Russell Cellular in Adrian?
Yes, Russell Cellular offers in-store pickup services for your convenience.
What brands of mobile phones and accessories does Russell Cellular sell?
Russell Cellular sells Verizon Wireless products and brands including Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store in Adrian accept major credit cards for payment?
Yes, they accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Adrian wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does Russell Cellular require appointments for service or sales?
No, appointments are not required for shopping or services at Russell Cellular.
What are some nearby stores where I can grab a coffee near the Verizon store in Adrian?
Nearby coffee shops include Starbucks, Panera Bread, and Biggby Coffee, which are great spots to visit before or after your Verizon store trip.
Are there any dining options close to Russell Cellular in Adrian?
Yes, nearby dining options include Pizza Hut, Subway, and Tropical Smoothie Cafe, perfect for a meal or snack around your Verizon visit.
Where can I find nearby telecommunications competitors to Russell Cellular in Adrian?
Nearby competitors include T-Mobile stores and T-Mobile Authorized Retailer locations close to Russell Cellular.
Does the Verizon store have a Facebook page where I can follow updates?
Yes, Russell Cellular independently operates this Facebook page at https://www.facebook.com/892497570896288 for store updates and information.