Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Windham, ME. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
238 reviews
5 stars
188
4 stars
16
3 stars3
2 stars
11
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Riley, Cameron, and Tim.
Efficiency
Several reviews highlighted the quick and efficient service provided, with many customers noting fast transactions and problem resolutions.
Negative Experiences
Some customers reported poor experiences, including long wait times, issues with billing, and unhelpful staff, indicating inconsistency in service quality.
Store Environment
There were complaints about uncomfortable seating in the store, which detracted from the overall customer experience.
- PLPatricia LearnedDec 30, 20254.0I was 5th in a waiting line with only two employees servicing customers. The wait was about 90 minutes with only two chairs for this 84yr old handicap lady and others to share. Once serviced it was efficient and courteous, about 10 minutes.
- TOThomas OuelletteDec 20, 20255.0Mikael was an amazing salesman. Did fantastic. Was chock full of information. Got me the perfect new phone, in and out just like that.
- LHLady HawkDec 6, 20251.0If I could give -0 stars I would. I had a problem with my phone not charging at all. He sent my daughter a message asking to get into my account knowing full well that by declining this it would lock me out of my account for 48 hours. She declined it not knowing what it was and sure enough I got locked out. The lady at the corporate office in Auburn said it’s the most ignorant thing he could have done. So now instead of just one problem, I’ve got two.
- AAAnthony AlfieroNov 20, 20255.0Jerry was patient and got me upgraded
- MWMarie WatermanOct 2, 20255.0Had some credits on my account they helped me navigate that and now iam on the monthly plan paying with my credit card. Easy peezy
Frequently Asked Questions About Verizon
What is Victra in Windham, ME?
Victra is your local Verizon Authorized Retailer in Windham, ME, offering a full range of wireless devices and accessories with knowledgeable store consultants.
What products does Victra offer?
Victra offers smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at Victra?
Victra carries Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
What services can I get at Victra?
Services include activating new lines, upgrades, purchasing new devices, and buying accessories.
What are Victra's store hours?
Victra is open Monday to Friday from 9 AM to 7 PM, Saturday 9 AM to 6 PM, and Sunday 10 AM to 5 PM.
What payment methods does Victra accept?
They accept American Express, Discover, Mastercard, Visa, cash, Apple Pay, Samsung Pay, and Android Pay.
Does Victra offer in-store pickup?
Yes, Victra offers in-store pickup for your convenience.
Are there nearby places to eat near Victra?
Yes, nearby eating options include Subway, Hailey's Kitchen bakery, China Taste Chinese restaurant, Luchador Tacos, Bomb Diggity Bakery and Cafe, and Elbowroom Bistro.
Where can I find a nearby supermarket or pharmacy when visiting Victra?
You can visit North Windham Hannaford Supermarket & Pharmacy which is close to Victra for groceries and pharmacy needs.
What other retail stores are near Victra for additional shopping?
Nearby retail stores include Bull Moose music and video game store, The Furniture Gallery, Sears Hometown Stores, Aubuchon Hardware, and Windham Jewelers.