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Brand Certified

Verizon

4.4
(243 reviews)

Business Details

771 Roosevelt Trail, Windham, ME
04062, United States
(207) 894-5661
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Windham, ME. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
771 Roosevelt Trail, Windham, ME
04062, United States

Hours

Reviews

4.4
243 reviews
5 stars
190
4 stars
16
3 stars
3
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Riley and Cameron providing excellent service.

Long Wait Times

Several reviews highlighted long wait times due to understaffing, with some customers experiencing waits of over an hour.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees and issues with billing and account management.

Store Environment

Customers expressed discomfort with the seating arrangements in the store, describing the chairs as uncomfortable for long waits.
  • PL
    Patricia Learned
    Dec 30, 2025
    4.0
    I was 5th in a waiting line with only two employees servicing customers. The wait was about 90 minutes with only two chairs for this 84yr old handicap lady and others to share. Once serviced it was efficient and courteous, about 10 minutes.
  • TO
    Thomas Ouellette
    Dec 20, 2025
    5.0
    Mikael was an amazing salesman. Did fantastic. Was chock full of information. Got me the perfect new phone, in and out just like that.
  • LH
    Lady Hawk
    Dec 6, 2025
    1.0
    If I could give -0 stars I would. I had a problem with my phone not charging at all. He sent my daughter a message asking to get into my account knowing full well that by declining this it would lock me out of my account for 48 hours. She declined it not knowing what it was and sure enough I got locked out. The lady at the corporate office in Auburn said it’s the most ignorant thing he could have done. So now instead of just one problem, I’ve got two.
  • AA
    Anthony Alfiero
    Nov 20, 2025
    5.0
    Jerry was patient and got me upgraded
  • MW
    Marie Waterman
    Oct 2, 2025
    5.0
    Had some credits on my account they helped me navigate that and now iam on the monthly plan paying with my credit card. Easy peezy

Frequently Asked Questions About Verizon

What is Victra in Windham, ME?

Victra is your local Verizon Authorized Retailer in Windham, ME, offering a full range of wireless devices and accessories with knowledgeable store consultants.

What products does Victra offer?

Victra offers smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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