Business Details
160 Elm Plz, Waterville, ME
04901, United States
Certified by Verizon • Feb 22, 2026
(207) 558-8798
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/me/waterville/160-elm-plz
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Waterville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Waterville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
580 reviews
5 stars
492
4 stars
31
3 stars8
2 stars8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Levi, Nick, and Kyle providing excellent service.
Sales Practices
Several reviews raised concerns about aggressive sales tactics and issues with account management, particularly involving Nick, leading to dissatisfaction among some customers.
Technical Support
Customers appreciated the assistance with technical issues and phone setups, highlighting staff members like Kaitlin and Lydia for their patience and problem-solving skills.
Store Experience
Overall, the store environment was described as welcoming and efficient, although some customers reported negative experiences related to stock availability and service delays.
- TWTaylor Waning6 days ago5.0Levi was super helpful getting me set up with my new device! Very friendly and helpful staff, and even gave us food recommendations while we were waiting for my info to transfer.
- SKSharon KingFeb 18, 20265.0Excellent customer service. Patient kind and thoughtful. Excellent
- ATapril taylorFeb 17, 20265.0Johnathan did an amazing job getting us the best deals possible!
- SSShellieFeb 15, 20265.0My husband and I have dealt with many cellular sales people throughout the years and Chris (Verizon Guy) was by far the best we’ve ever dealt with. I would highly recommend stopping in to see him.
- PRPamela ReynoldsFeb 6, 20265.0They c were all friendly. Fast and efficient.
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at the Waterville Verizon store?
You can purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and other wireless devices at the Waterville Verizon store.
What services does the Cellular Sales Verizon store in Waterville offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, mobile hotspot, home internet, and connected devices among other Verizon services.
What are the store hours for the Verizon Cellular Sales location at 160 Elm Plz?
Monday through Saturday, the store is open from 9:00 AM to 8:00 PM. On Sundays, it is open from 11:00 AM to 7:00 PM.
Is an appointment required to visit the Waterville Verizon store?
No, appointments are not required to visit the Waterville Verizon store.
What payment options are accepted at the Cellular Sales Verizon store in Waterville?
The store accepts American Express, Discover, MasterCard, and Visa.
What options are available for picking up orders at the Verizon store in Waterville?
Customers can choose in-store pickup or curbside pickup for their orders.
Can I pay my Verizon bill in person at the Waterville Cellular Sales store?
Yes, you can pay your Verizon bill in-store at the Waterville Cellular Sales location.
Which nearby restaurants are close to the Verizon store that I can visit before or after my appointment?
Nearby dining options include Subway, Snowfox Sushi, Quiznos, and Starbucks, all within convenient distance of the Verizon store.
Are there any nearby shopping centers or stores where I can shop after visiting Verizon at 160 Elm Plz?
Yes, after visiting Verizon, you can shop at nearby places like Waterville-elm Plaza, Kmart, Five Below, Hobby Lobby, and Comics, Cards, and Collectibles.
What nearby services can complement my visit to the Verizon store at 160 Elm Plz?
Nearby services include Aspen Dental, Hannaford Pharmacy, U.S. Cellular for mobile phone repairs, and the Blue Rhino Propane Exchange among others.
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Certified February 22, 2026Yext Knowledge Graph
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