Apple Maine Mall

Reviews

• GS

  gary smith

  2 days ago
  1.0
  A sub par Apple Store . Help was nil, or misleading. Wasted a half day driving there and back. And to add to that, definite ageism going on. If you are over 60, consider shopping elsewhere. I have had great experiences at Apple stores in Boston, DC, and Seattle. This one is awful.
• NP

  Nick Pentikis

  Feb 16, 2026
  5.0
  This was our third visit to this apple store for getting my wife's iphone screen replaced and they has a class on learning how to code with "Swift Playground." It was really cool, my daughter was into it and so was I. The dude was showing us how to use it and even showed me a couple of cool things on my iphone 17 as well. It was one of the coolest experiences I had in an Apple store in a long time.
• SP

  Slacking Packing

  Feb 5, 2026
  5.0
  My charger port was dirty, so I came in for a cleaning. The service was great and fantastic! The charger port is now extremely clean and I don’t have a problem charging anymore.
• NH

  noah huffman

  Jan 21, 2026
  5.0
  Had such a great experience getting my new iPhone and transferring data from my old phone to the new one. The staff at this location were so helpful, competent, and kind. Couldn’t have asked for a better data transfer experience!
• MM

  mae

  Jan 16, 2026
  1.0
  why was i scheduled a battery service appointment at 5:45pm if they wouldnt have any time to replace the battery? i was told to come back in the morning and i live an hour away, i only came to the mall today for this appointment (it was the only time available online as well). i had the appointment for almost 24 hours and wasnt contacted that they wouldnt have time i fully almost bought a newer generation because i desperately need my phone for work and was expecting to have it fixed by tonight, but they told me that because my back glass was shattered it has zero trade in value and they were out of all of the 17 pro in every color. thank god she mentioned best buy might have them. best buy absolutely hooked me up and were extremely kind and helpful even though i had no appointment. also best buy actually gives you some trade in value even if the back glass is shattered so i really learned from today to just go to best buy. it is the same coverage, same price, and honestly better service. apple as a company has really fallen off and i have had multiple bad experiences at this location in the last few years. it is also insane to have so many of your employees just standing around chatting with each other while customers have been waiting for their appointment