Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Skowhegan, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 175 Madison Avenue.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
296 reviews
5 stars
246
4 stars
20
3 stars
9
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Ashley, Matt, and Marilyn.
Problem Resolution
Many reviews noted the staff's effectiveness in resolving issues, with specific mentions of Ashley and Morgan helping customers with phone setups and billing problems.
Store Experience
The store environment was described as clean and welcoming, with several customers appreciating the quick service and efficient transactions.
Staff Professionalism
Employees were frequently recognized for their professionalism and ability to multitask, especially during busy times.
Mixed Experiences
While most feedback was positive, some customers reported issues with service quality and availability, including long wait times and unhelpful interactions.
- KCKatherine ConleyNov 13, 20255.0Christian R was an outstanding associate. He greeted me warmly, listened to my needs and thoroughly explained my options clearly without any pressure. His knowledge made the process easy and he even shared tips to get the most out of my plan. Thanks to his patience I felt confident I was getting the best plan for my needs at a great price!! Thank you for chatting with me through the process and for your excellent customer service. Verizon is fortunate to have you on their team!
- MBMeagan BadeenNov 7, 20255.0I took the client I support, into the store to have his phone fixed. It was messed up pretty badly. We were helped by Christian. He was extremely friendly and very knowledgeable.
- ALAlicia LibbyNov 6, 20255.0Christian was great at helping me with all needs. He made sense out of the updates and process of my new Apple Watch!
- MLMarc LeslieNov 5, 20255.0Ashley was a great help. Her customer service skills are well defined. She with out question enjoys her Job. A pleasure to deal with.
- SLSharon LeoneOct 21, 20255.0Ashley was absolutely wonderful in helping my mom set up her new phone and making sure that everything was in proper working condition before we left. I would absolutely 💯 recommend this Verizon store and particularly Ashley!
Frequently Asked Questions About Verizon
What products and services does Verizon at 175 Madison Avenue in Skowhegan offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon in Skowhegan?
The store is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM.
Where is Verizon located in Skowhegan?
Verizon is located at 175 Madison Avenue, across from the Towne Motel in Skowhegan, ME 04976.
What payment options does Verizon accept at this location?
They accept American Express, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup or repair services?
Yes, Verizon offers in-store pickup, curbside pickup, and service repairs.
How can I make an appointment or schedule services at Verizon in Skowhegan?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What are some noteworthy places near Verizon at 175 Madison Avenue for visitors?
Nearby places include the Towne Motel for accommodation, Heritage House steakhouse for dining, and Skowhegan Denture for dental services.
How can the Towne Motel help customers visiting Verizon?
The Towne Motel provides convenient lodging options right across the street, ideal for customers traveling to Verizon from out of town.
Are there dining options near Verizon to consider before or after a visit?
Yes, Heritage House, an American restaurant and steakhouse, is nearby for dining before or after your visit.
Is Verizon close to any other mobile phone or electronics stores in Skowhegan?
Yes, Wireless Zone, a Verizon Authorized Retailer, is nearby and offers similar mobile phone and telecommunications services.