Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Skowhegan, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 175 Madison Avenue.
Customers consistently praised the staff, particularly Ashley and Christian, for their exceptional knowledge, friendliness, and willingness to help.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of purchasing and setting up phones smooth and hassle-free.
Knowledgeability
Staff members were frequently noted for their expertise and ability to explain options clearly, helping customers make informed decisions.
Mixed Experiences
While most reviews were positive, some customers reported issues with service availability and long wait times, indicating inconsistency in customer experience.
CH
Cynthia Hyde
Feb 13, 2026
5.0
I just stopped in again cause my phone was layered with spam and ads all over it. I always know the min I step into my skowhegan,Me. Verizon store i run for Ashley Ducas alls I have t say is HELP! BAM 2mins later she hands back my phone and its all cleaned up. Along with her co-worker Christian Rachford. They are both so wonderful
Ashley just makes you feel at home always has a smile. And we'll I just those guys!!!
AA
AJ
Feb 12, 2026
5.0
Kim is spectacular! She is kind, patient and helpful. This is my only 5 star Verizon review!
BP
Betty Power
Jan 24, 2026
5.0
Christian Rachford is awesome! I lost my phone and wallet, got into the account via passport then also did a manual entry for my son's card because I couldn't pay and thankfully it all worked all while lowering my monthly bill while getting me a new phone. Give this man a raise! He even took the time to get all my apps back through Google play list showing a list of every app ever downloaded under my Google play I'd. He's amazing!
TB
Tracey Brown
Jan 18, 2026
5.0
Ashley was fantastic to work with. As the Store Manager at Verizon, she is very knowledgeable, efficient, and polite. We have worked with her for the past three years, and she consistently takes the time to understand our needs and build a great relationship with us. We highly recommend Ashley for her outstanding and reliable customer service.
SF
Shelly Forbus
Jan 9, 2026
5.0
Christian Rachford was an excellent person to deal with purchasing and setting up new phones . Went above and beyond to explain and answer every question. Thank you Christian!