Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Portland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
674 reviews
5 stars
575
4 stars
25
3 stars10
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and friendliness.
Staff Expertise
Several reviews mentioned specific employees, like James, Ben, and Landon, for their expertise and ability to solve problems efficiently.
Positive Experiences
Numerous customers reported enjoyable experiences during their visits, often noting the welcoming atmosphere and helpful interactions.
Problem Resolution
Customers appreciated the staff's ability to resolve issues, whether related to phone upgrades, service plans, or technical problems.
Mixed Reviews
While many reviews were positive, some customers expressed dissatisfaction with long wait times and unhelpful service.
- MAMelvyn AttfieldNov 11, 20255.0James D at cellular sales / Verizon Somerset street was exceptional in his technical knowledge, courteous and friendly. Thank you for your time and expertise.
- CQConnie QuigleyOct 13, 20255.0Working through my phone ‘issue’ with James was a great experience. He listened, explained and solved the problem in just minutes . Thank you James for sharing your expertise with me. ~Connie
- SPStephanie PaineOct 2, 20255.0James has been exceptionally responsive and supportive throughout our family of five’s transition to Verizon. His knowledge and kindness made a real difference during what can be a long and sometimes challenging process. We truly appreciate his help—thank you, James!
- CMColin McGuireSep 30, 20255.0Josh provided excellent service on a challenging broken phone replacement. He was patient and professional and created a welcoming atmosphere for me and my daughter.
- RCRaymond CurbeloSep 19, 20255.0Ask for James D! James was super helpful in converting us back to Verizon from TMobile for my wife, father in law and I. He was super patient, clearly communicated and very pleasant to work with. Highly recommend asking for James!
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store at 3 Somerset St?
You can find smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at the Verizon store located at 3 Somerset St.
What are the operating hours of the Verizon store at 3 Somerset St?
The Verizon store is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Does the Verizon store at 3 Somerset St offer in-store or curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Can I upgrade my wireless plan or device at the Verizon store on Somerset St?
Yes, wireless sales consultants at the Verizon store can assist you with upgrading your device and your Verizon wireless plan.
What payment methods are accepted at the Verizon store at 3 Somerset St?
The Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards for payments.
Do I need to make an appointment to visit the Verizon store at 3 Somerset St?
No, appointments are not required, but you may call the store to make one if you prefer.
What type of accessories and services can I shop for at the Verizon store?
You can shop for wireless accessories, exclusive Verizon services, and take advantage of the latest promotions at the Verizon store.
Are there any popular coffee shops near the Verizon store at 3 Somerset St where I can relax before or after my visit?
Yes, nearby coffee shops include WFM Coffee Bar, Allegro Coffee Company, Dunkin', and Leda, great places to relax before or after your visit.
What dining options are available near the Verizon store at 3 Somerset St?
Nearby dining options include Pico and Market Cocina (Mexican restaurants), Somerset Tap House (bar), and El Corazon (food truck).
How can nearby transportation or tour services help me when visiting the Verizon store at 3 Somerset St?
The VIP Tour & Charter Bus Company nearby may provide convenient transportation options to easily reach the Verizon store during your visit.