Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 19 Moosehead Trl.
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
296 reviews
5 stars
245
4 stars
15
3 stars
7
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Staff Performance
Jesse and Matt received numerous commendations for their helpfulness and expertise, often going above and beyond to assist customers.
Problem Resolution
Many reviews noted the staff's effectiveness in resolving issues quickly and efficiently, particularly with billing and technical problems.
Store Environment
The Newport store was described as friendly and welcoming, with a comfortable atmosphere that made customers feel at ease.
Mixed Experiences
While most feedback was positive, a few customers reported negative interactions, citing unprofessional behavior or long wait times.
- ABAlan Brooks3 days ago5.0Christian R Great working with you and I appreciate your hard work and support
- JMJulie Mciver3 days ago5.0I worked with Christian R and didn't even plan on switching today, just needed a refill for my total wireless--but Christian informed me I could switch to prepaid for $10 less and get a better value. Thank you!
- QSQueenO SunshineNov 4, 20255.0Tired of my old carriers price increases. Verizon rep Brett saved me $40 a month with changing to a Verizon phone plan AND adding an additional phone line! Quick, smooth transition and is knowledgeable about their products! Great salesman!
- BRBecky ReynoldsOct 27, 20255.0Lots of viruses on my phone, and Jesse was a huge help! Thank you Verizon!!!
- DHDarlene HawkesOct 20, 20255.0Jesse and Matt at the Newport store were/are AWESOME! They treated us with the utmost courtesy and customer service! They are patient and are very knowledgable. Thank you both so much for servicing us! You guys ROCK!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Newport offer?
Verizon Wireless Zone in Newport offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon at 19 Moosehead Trail?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, and on weekends from 10:00 AM to 5:00 PM.
Where is the Verizon Wireless Zone located in Newport?
It is located at 19 Moosehead Trail in the Subway Plaza, across from Irving gas station in Newport, ME 04953.
Does Verizon Wireless Zone offer in-store pickup?
Yes, the Verizon Wireless Zone offers in-store pickup and curbside pickup services.
Which brands does Verizon Wireless Zone stock?
The store carries popular brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and others.
What payment options are accepted at Verizon Wireless Zone in Newport?
They accept American Express, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers schedule appointments or manage their account via an app for Verizon Wireless Zone?
Yes, customers can use the 'My Verizon' app to schedule appointments and manage their Verizon account.
What restaurants are near Verizon Wireless Zone where customers might grab a bite before or after their visit?
Nearby restaurants include Subway located in the same plaza, McDonald's, Burger King, Chinaway Restaurant, Sawyer's Dairy Bar, and Newport Big Stop Restaurant.
What other retail or service stores are near Verizon Wireless Zone in Newport?
Nearby you will find Hank's Husqvarna (lawn mower store), Yankee Goldsmiths (jewelry store), Comfort Shoes & More, Paul's PC's Repair, and The Salvation Army Family Store.
How can customers use nearby gas stations and convenience stores when visiting Verizon Wireless Zone?
Customers can refuel or shop at nearby convenience stores and gas stations like Irving, Circle K, IRVING 24, On the Run, Freshies Deli, and Shell while visiting Verizon Wireless Zone at 19 Moosehead Trail.