Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 19 Moosehead Trl.
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
310 reviews
5 stars
258
4 stars
15
3 stars
7
2 stars
11
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many specific mentions of employees like Jesse, Matt, and Christian.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, with several customers noting fast resolutions to their issues.
Sales Experience
Several customers expressed satisfaction with the sales process, particularly regarding how staff helped them find better deals or upgrade their plans.
Mixed Experiences
While most feedback was positive, a few customers reported negative interactions, including long wait times and unhelpful service during specific visits.
- TLTamara LeavittDec 22, 20255.0I am beyond happy with all of the service that we received at our appointment today with Christian Rachford. I have been a customer for 11 years and I am happy to say that this was the most informative and easiest experience ever.
- SBSusan BelangerDec 22, 20255.0Excellent service from Joel Bergeron at the Newport Maine store!
- KGKatie GrantDec 21, 20255.0Christian Rockford is the bomb!! I’m quite sure he will be the only Verizon employee I will ever want to deal with. He is so knowledgeable and efficient with what he does. He is certainly a staff member you will want to retain. Thank you Christian!!
- TKTina KellyDec 20, 20255.0Brett did a great job in assisting me with my problem. He was fast and knowledgeable! Thank you Brett!
- CPChandler PlanteDec 14, 20255.0Christian was great helping me upgrade to a new phone. Fast laid-back experience. Great service.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Newport offer?
Verizon Wireless Zone in Newport offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon at 19 Moosehead Trail?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, and on weekends from 10:00 AM to 5:00 PM.
Where is the Verizon Wireless Zone located in Newport?
It is located at 19 Moosehead Trail in the Subway Plaza, across from Irving gas station in Newport, ME 04953.
Does Verizon Wireless Zone offer in-store pickup?
Yes, the Verizon Wireless Zone offers in-store pickup and curbside pickup services.
Which brands does Verizon Wireless Zone stock?
The store carries popular brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and others.
What payment options are accepted at Verizon Wireless Zone in Newport?
They accept American Express, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers schedule appointments or manage their account via an app for Verizon Wireless Zone?
Yes, customers can use the 'My Verizon' app to schedule appointments and manage their Verizon account.
What restaurants are near Verizon Wireless Zone where customers might grab a bite before or after their visit?
Nearby restaurants include Subway located in the same plaza, McDonald's, Burger King, Chinaway Restaurant, Sawyer's Dairy Bar, and Newport Big Stop Restaurant.
What other retail or service stores are near Verizon Wireless Zone in Newport?
Nearby you will find Hank's Husqvarna (lawn mower store), Yankee Goldsmiths (jewelry store), Comfort Shoes & More, Paul's PC's Repair, and The Salvation Army Family Store.
How can customers use nearby gas stations and convenience stores when visiting Verizon Wireless Zone?
Customers can refuel or shop at nearby convenience stores and gas stations like Irving, Circle K, IRVING 24, On the Run, Freshies Deli, and Shell while visiting Verizon Wireless Zone at 19 Moosehead Trail.