Verizon

4.7
385 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, 5G, smartphones, tablets, smart watches, 5G, WiFi, home internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, small business, SMB

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Ellsworth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1 High St.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
1 High St, Ellsworth, ME
04605, United States

Hours

Reviews

4.7
379 reviews
5 stars
335
4 stars
15
3 stars
5
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their outstanding, friendly, and knowledgeable service.

Staff Performance

Specific employees like Cody, Allen, and Taylor received multiple commendations for their helpfulness and professionalism.

Technical Support

Many reviews highlighted the staff's ability to resolve technical issues efficiently, often going above and beyond.

Store Experience

Overall, customers reported positive experiences at the store, feeling welcomed and well-assisted.

Mixed Feedback

A few reviews mentioned negative experiences, including rude service and long wait times, indicating inconsistency in customer interactions.
  • JO
    Joanna O'Neill
    Oct 29, 2025
    5.0
    Super helpful and kind staff.
  • NH
    Nick Harreld
    Oct 26, 2025
    5.0
    Allen made our switch to Verizon a breeze
  • PW
    Paul Waters
    Oct 25, 2025
    5.0
    Outstanding customer service!
  • MT
    Matt Trepanier
    Oct 17, 2025
    5.0
    Matt helped us and was amazing!
  • BG
    Barbara baron gifford
    Sep 28, 2025
    5.0
    Thank you to Cody and Allen for your stellar service and helping with my phone problems twice in the past month. Your professional work ethics and extended knowledge put me on track and I’m grateful for your help. You both are my main reason to continue with Verizon. Thank you both again!!!

Frequently Asked Questions About Verizon

What products and services does Wireless Zone, Verizon Authorized Retailer in Ellsworth offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for Verizon products and services.

What are the store hours for Wireless Zone in Ellsworth?

The store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM.