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Wireless Zone, Verizon Authorized Retailer, Ellsworth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1 High St.
Customers consistently praised the staff for their outstanding, friendly, and knowledgeable service.
Staff Performance
Specific employees like Cody, Allen, and Taylor received multiple commendations for their helpfulness and professionalism.
Technical Support
Many reviews highlighted the staff's ability to resolve technical issues efficiently, often going above and beyond.
Store Experience
Overall, customers reported positive experiences at the store, feeling welcomed and well-assisted.
Mixed Feedback
A few reviews mentioned negative experiences, including rude service and long wait times, indicating inconsistency in customer interactions.
JO
Joanna O'Neill
Oct 29, 2025
5.0
Super helpful and kind staff.
NH
Nick Harreld
Oct 26, 2025
5.0
Allen made our switch to Verizon a breeze
PW
Paul Waters
Oct 25, 2025
5.0
Outstanding customer service!
MT
Matt Trepanier
Oct 17, 2025
5.0
Matt helped us and was amazing!
BG
Barbara baron gifford
Sep 28, 2025
5.0
Thank you to Cody and Allen for your stellar service and helping with my phone problems twice in the past month. Your professional work ethics and extended knowledge put me on track and I’m grateful for your help.
You both are my main reason to continue with Verizon. Thank you both again!!!
What products and services does Wireless Zone, Verizon Authorized Retailer in Ellsworth offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for Verizon products and services.
What are the store hours for Wireless Zone in Ellsworth?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM.
Where is Wireless Zone located in Ellsworth?
Wireless Zone is located at 1 High St, Ellsworth, ME 04605, directly across from L.L. Bean.
What payment options are accepted at Wireless Zone?
Wireless Zone accepts American Express, Discover, Mastercard, Visa, Android Pay, Samsung Pay, and cash payments.
Does Wireless Zone offer in-store pickup and curbside pickup services?
Yes, Wireless Zone offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule appointments or service at Wireless Zone online?
Yes, you can schedule appointments or services online by visiting https://wirelesszone.com/appointments/.
What are some nearby places of interest customers can visit when shopping at Wireless Zone?
Customers can visit nearby places such as L.L. Bean for outdoor gear, Angelo's Pizzeria for dining, and the Samuel Kidder Whiting House, a local historic landmark, before or after their visit to Wireless Zone.
Are there any nearby transit or postal services to help customers visit Wireless Zone?
Yes, the United States Postal Service and Post Office-Ellsworth are nearby, which can be helpful landmarks or for postal needs when visiting Wireless Zone.
What entertainment or personal care options are located near Wireless Zone?
Nearby, customers can find Shipwreck Tattoo & Art Gallery for tattoos and art, and Sun 360 Tanning for personal care services.
Does Wireless Zone provide customer support for wet phone recovery and device protection?
Yes, Wireless Zone specializes in wet phone recovery and offers Verizon Protect and Total Mobile Protection for device security.