Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Ellsworth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1 High St.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
396 reviews
5 stars
352
4 stars
15
3 stars5
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Allen and Cody, received high praise for their helpfulness, patience, and professionalism in assisting customers.
Technical Support
Customers appreciated the knowledgeable assistance provided for technical issues, with several reviews highlighting successful problem resolutions.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and staff behavior, indicating inconsistency.
Store Environment
Some customers noted issues with wait times and staffing levels, suggesting a need for improvement in store management.
- KKKen KoronaDec 18, 20255.0Great service. Very helpful.
- JDJohn and Marlene DaleyNov 29, 20255.0Allen was a great person to work with. He provided us with courtesy. He made sure our phones work well and that we understood what to do. Thanks Allen H. - John
- JOJoanna O'NeillOct 29, 20255.0Super helpful and kind staff.
- NHNick HarreldOct 26, 20255.0Allen made our switch to Verizon a breeze
- PWPaul WatersOct 25, 20255.0Outstanding customer service!
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Ellsworth offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for Verizon products and services.
What are the store hours for Wireless Zone in Ellsworth?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM.
Where is Wireless Zone located in Ellsworth?
Wireless Zone is located at 1 High St, Ellsworth, ME 04605, directly across from L.L. Bean.
What payment options are accepted at Wireless Zone?
Wireless Zone accepts American Express, Discover, Mastercard, Visa, Android Pay, Samsung Pay, and cash payments.
Does Wireless Zone offer in-store pickup and curbside pickup services?
Yes, Wireless Zone offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule appointments or service at Wireless Zone online?
Yes, you can schedule appointments or services online by visiting https://wirelesszone.com/appointments/.
What are some nearby places of interest customers can visit when shopping at Wireless Zone?
Customers can visit nearby places such as L.L. Bean for outdoor gear, Angelo's Pizzeria for dining, and the Samuel Kidder Whiting House, a local historic landmark, before or after their visit to Wireless Zone.
Are there any nearby transit or postal services to help customers visit Wireless Zone?
Yes, the United States Postal Service and Post Office-Ellsworth are nearby, which can be helpful landmarks or for postal needs when visiting Wireless Zone.
What entertainment or personal care options are located near Wireless Zone?
Nearby, customers can find Shipwreck Tattoo & Art Gallery for tattoos and art, and Sun 360 Tanning for personal care services.
Does Wireless Zone provide customer support for wet phone recovery and device protection?
Yes, Wireless Zone specializes in wet phone recovery and offers Verizon Protect and Total Mobile Protection for device security.